Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Palmdale, CA

Cali Vacation

Posted Mar 27, 2015
Front desk staff were great, restaurant/bar not so much. Common areas & room served the purpose but a good deep cleaning of these areas would really boost the rating.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Easy access

Posted Mar 3, 2015
Pros: Large window overlooking an open field. Convenient exercise room.
Cons: Communication regarding food offered on site.
Location: Several restaurants fairly close by at a mall.
Hotel is easy access from freeway but not so close that traffic noise is a problem. Nice room with a very large window with a little bit of a view of the hills. Unfortunately, it was very windy so wasn't able to enjoy the pool area.
Comment from Hotel Management
Mar 14, 2015 by Hotel Management Team, Hotel Management
Dear Guest, Thank you for choosing to stay with us at our Holiday Inn Palmdale. We are thrilled to have you as our guest and really appreciate your positive feedback . We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2015
good and comfortable and nice acomodations. very well area to be at
Comment from Hotel Management
Mar 12, 2015 by Hotel Staff, Hotel Management
Thank You for your positive feedback. We are pleased to know you enjoyed your stay. We all hope to see you again soon.
4 out of 5
Recommended
for Business Travelers
by Bobby

Posted Feb 28, 2015 on Hotels
Comment from Hotel Management
May 16, 2015 by Hotel Management Team, Hotel Management
Dear Guest, Thank you so much for giving us a great score. We really appreciate you taking the time to give us great feed back. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel close to my friends house

Posted Feb 26, 2015
Some trouble when I check in Expedia sent wrong info to the hotel
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Thank You for your sharing your review with us. We apologize for the miscommunication you had with Expedia. We hope you keep us mind on your next trip to Palmdale.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel

Posted Feb 24, 2015
Pros: location, staff, and condition
Cons: nothing
This hotel was just off the beaten path so it was nice and quiet yet nice proximity to the city
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Thank you for your review! I'm so happy to know that you enjoyed our hotel! We all hope to see you again soon!
4 out of 5
Recommended
for Couples
by Robertfrom Brentwood, CA

Free Juice?

Posted Feb 23, 2015 on Hotels
Lack of attentiveness by breakfast room staff. We had to ask for breads and was surprised that we had to pay for juice...
Comment from Hotel Management
May 2, 2015 by Hotel Management, Hotel Management
Thank you for letting us know about your recent experience with Holiday Inn Palmdale. We apologize if our service did not meet your expectations, and appreciate you taking the time to share your concerns. Your comment regarding your recent stay with us will be used for coaching and training our employees to assure this does not happen again. We are also in the process of upgrading our menu. We hope you give us another opportunity to make you next stay more accommodating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ML California

Great Staff

Posted Feb 19, 2015
Great staff truly makes a huge difference and this hotel has them. We really enjoyed our stay, comfortable beds and great ameanities. Great job.
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Thank You for the amazing review. We are glad to know you enjoyed your stay with us at the Holiday Inn Palmdale and the amenities we offer. We hope you stay with us soon. .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Friendliest staff ever !!! Great everything ! I hihjly rrcommend, ive stayed at a lot of places and they top my list
Comment from Hotel Management
Mar 12, 2015 by Hotel Management , Hotel Management
Thank You so much for the positive review. We are pleased to know your stay at the Holiday Inn of Palmdale was such a success. We hope to see you again soon.
1 out of 5
by A verified traveler

Disgusting!

Posted Feb 17, 2015
Carpets were disgusting. My granddaughter walked around the room in lite colored socks that were disgusting by the end of the night. Morning breakfast staff chit chat was inappropriate. Front desk staff was curious.
Comment from Hotel Management
Mar 12, 2015 by Hotel Management, Hotel Management
Thank you for letting us know about your recent experience with Holiday Inn Palmdale. We apologize if our service did not meet your expectations, and appreciate you taking the time to share your concerns. We are moving forward resolving the issues you had with the carpet, we hope that you give us another opportunity to make your next say pleasurable. Our goal is to provide exemplary level of customer service. Your comment regarding your recent stay with us will be used for coaching and training our employees to assure this does not happen again.