All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stay was everything we expected it to be. Beds were super comfortable, had full cable tv (daughter loved that), and coffee in the morning was delicious.
The rates are reasonable and the staff was very kind.
Deborah
Stayed 1 night in Apr 2024
Response from Jolan Grego on Apr 22, 2024
Thank you for taking the time to leave us a review. We are delighted to hear that you found our rates reasonable and that our staff was kind. Providing excellent customer service is one of our top priorities, and we are glad to hear that our team made a positive impression on you. We appreciate your business and look foward to serving you again in the future.
The Property is great....Breakfast that is included was just so so. We stayed in a suite gotta say the suite was just ok. Couch was So uncomfortable, night time was so loud to try and sleep, trucks and motorcycles going by all night, very loud it was hard to sleep. We have stayed there twice but feel this was the last time to stay at this hotel.
Robin
Stayed 3 nights in Apr 2024
Response from Jolan G on Apr 22, 2024
Currently our breakfast is an expanded continental breakfast with scrambled eggs, hard boiled eggs, pancakes, a local hot item each day, pastry items, toaster items, yogurts and fruit as well as coffee, tea, decaf and three juices. We welcome suggestions for additional items with limitations as we have a limited service kitchen designed for delivery of a continental breakfast product. Our front desk staff is available 24/7 to assit with any issues or requests, and we encourage guests to reach out to us so that we may address any discomfort or disturbances promptly. We hope you reconsider staying with us again in the future and give us the opportunity to provide you with a more comfortable and peaceful stay.
10/10 Excellent
Leola
Apr 17, 2024
Customer service was superb and friendly
Leola
Stayed 1 night in Apr 2024
Response from Jolan Grego on Apr 22, 2024
Thank you so much for your kind words and positive feedback about our customer service. We strive to provide exceptional service to all of our guests, and it is always gratifying to hear when we have succeded in making someone's experience with us a pleasant one. We look foward to serving you again in the future!
Love my experience, the front desk gentleman was very polite and helpful.
Taris
Stayed 1 night in Apr 2024
Response from Jolan Grego on Apr 22, 2024
Thank you so much for your kind words! We are pleased to hear that the front desk gentleman was polite and helpful during your visit. Providing excellent customer service is a top priorty for us, and we will be sure to pass along your compliments to him. We hope to see you again soon!
The rooms we extremely clean and well stocked, staff were very friendly and helpful
Our bed was so comfortable I slept like a baby, I loved my pillows, the breakfast was great with a good selection to choose from
Linda
Stayed 1 night in Apr 2024
Response from Tiffany C on Apr 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
Thank you for taking the time to provide us with your feedback. Wehave addressed the issues you have mentioned with our housekeeping team to prevent any recurrence in the future. Please know that we take cleanliness and guest comfort very seriously, and we are continuously working on upgrades and improvements to our hotel. We hope that you will give us another opportunity to provide you with a more positive experience in the future.
6/10 Okay
Angelo
Apr 12, 2024
Liked: Cleanliness, staff & service
Angelo
Stayed 1 night in Apr 2024
Response from Jolan Grego on Apr 22, 2024
Thank you for taking the time to review our property. We hope to see you again soon.
Thank you for taking the time to share your feedback with us. We are thilled to hear that you found our establisment to be neat and clean. Maintaining a clean and organized environment for our guests is a top priority for us, and we are pleased to hear that our efforts have been noticed. We hope to have the opportunity to welcome you back in the future!
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
The people , the staff amazingo 10 /10 love it everthing was near. Love the the coffe was 24/7
I will stay again
Klary
Stayed 3 nights in Apr 2024
Response from Jolan Grego on Apr 22, 2024
Thank you so much for your kind words and fantastic review! We are thrilled to hear that you had such a wonderful experience at our property and that our staff exceeded your expectations. We take great pride in providing top-notch service to all our guests and it is always rewarding to hear when our efforts are appreciated. We couldn't agree more that Lancaster County, PA has so much to offer. From the beautiful farmland and Amish community to the charming small towns and world-class attractions, there is truly something for everyone to enjoy! We're glad to hear that you enjoyed our 24/7 coffee service. We know how important a good cup of coffee can be, especially when you're on the go or just looking to relax and unwind. We hope to have thte plasure of welcoming you back agian soon for another fantastic stay!
10/10 Excellent
Jaclyn
Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
I love that I can go with my whole family including my dogs with no problem. Love that is close to many dining places, stores and Sights and Sound theater.
Jaclyn
Stayed 2 nights in Apr 2024
Response from Tiffany C on Apr 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
We didn’t like how noisy the room was next to us. Very disturbing.
dorothy
Stayed 2 nights in Mar 2024
Response from Jolan Grego on Apr 22, 2024
Dorothy, Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the noise disturbance that your experienced in your room. Your comfort and satisfaction are the utmost importance to us. You do not mention if you brought this concern to the attention of our front desk staff during your stay. Our team is always ready and willing to address any issues that may arise in order to ensure that our guests have a pleasant and comfortable experience. We encourage guests to reach out to us immediately so that we can take the necessary steps to resolve any isssues in a timely manner. We hope that you will consider staying with us again in the future so that we may have the opportunity to exceed your expectations.
Really nicely located surrounded by clean Amish far
Cleanest LaQuinta I've stayed at
Nancy
Stayed 1 night in Mar 2024
Response from Tiffany C on Apr 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
Great staff. They were friendly and helpful. Convenient to attractions.
Lorraine
Stayed 2 nights in Mar 2024
Response from Tiffany C on Apr 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
The front desk people were very helpful and friendly. Hotel convenient to attractions.
Lorraine
Stayed 1 night in Mar 2024
Response from Jolan Grego on Apr 22, 2024
Thank you for your kind words and taking the time to review our property! We strive to provide exceptional customer service to all of our guests. We are pleased to hear that you found our hotel convenient to attractions in Lancaster County, PA. It is a wonderful destination with a wide range of things to see and do. From the historic Amish country and beautiful farmland to the charming downtown area with its shops and restaurants, there is something for everyone to enjoy! Thank you for choosing our hotel, and we look foward to welcoming you back in the future!
The property was wonderful. The beautiful farmland you see when you walk out the door is a breath of fresh air. Paula, at the front desk, was exceptional!! She went above and beyond-super friendly and welcoming. We asked a question about a place we wanted to see-she looked it right up for us and even printed out directions. We will definitely be back here and use this La Quinta property as our base for touring the Lancaster area!!!
Tammy
Stayed 1 night in Mar 2024
Response from Jolan Grego on Apr 22, 2024
Thank you so much for your kind words about our property! We are thrilled to hear that Paula made such a positive impression on your stay. We are truly lucky to have her on our team, as she always goes above and beyond to ensure our guests have fantastic experience, We are delighted to hear that you plan on returning. Lancaster, PA is such a beautiful area with so much to offer, from the history and culture to the delicious food and charming shops! We look foward to welcoming you back and helping you make the most of your next visit to Lancaster!
6/10 Okay
gregory
Mar 24, 2024
Beds were comfortable, TV was good
Room was ok. Sound proofing not good, could hear people above all night long.
Bathroom wasn’t great. Cleanliness was passable, tub spout dropped, stains on tub floor, not sure they thoroughly cleaned bathroom floor. I’ll stay elsewhere next time
gregory
Stayed 1 night in Mar 2024
Response from Jolan Grego on Apr 22, 2024
Gregory, We appreciate you taking the time to provide us your feedback. We apologize for any issues you experienced during your stay. We strive to provide a peaceful and clean environment for our guests, and we have addressed theses concerns with our houskeeping and maintenance team. In the future we recommend bringing any concerns to the attention of the front desk staff so that we can address them promply. We appreciate your feedback and hope that you will consider giving us another chancer to provide you with a better experience.
It was nice and pleasant, I will definitely come back
Normarys
Stayed 3 nights in Mar 2024
Response from Jolan G on Apr 22, 2024
Thank you for taking the time to leave us such a positive review! It's wonderful to know that you enjoyed your time here and that you plan on returning in the future. We truly appreciate your kind words and look forward to welcoming you back again soon!
8/10 Good
Ellen, West Haverstraw
Mar 24, 2024
Ellen
Stayed 1 night in Mar 2024
Response from Tiffany C on Apr 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
10/10 Excellent
Loyd
Mar 20, 2024
Every thing was fine the property was very clean and all of the staff were courteous and respectful
Loyd
Stayed 1 night in Mar 2024
Response from Jolan G on Apr 22, 2024
Loyd,Thank you for taking the time to review our property! We hope to see you again in the future!
10/10 Excellent
Catherine
Mar 16, 2024
Catherine
Stayed 1 night in Mar 2024
Response from Tiffany C on Apr 13, 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Lancaster. It is always a pleasure to receive positive feedback.
Samantha,Thank you for taking the time to review our property! We hope to see you again in the future!
6/10 Okay
Paul
Traveled with partner
Mar 13, 2024
Liked: Cleanliness, staff & service
Handicap room. Two queen beds implies up to 4 guests but only ONE chair in the room. A request for another chair was not forthcoming.
Handicap rooms are much better with walk-in showers.
Handicap room on the end of the corridor most remote from the breakfast room.
Otherwise, this was GREA T !
Paul
Stayed 5 nights in Mar 2024
Response from Jolan G on Apr 22, 2024
Thank you for taking to rpovide feedback on your recent stay. Your feedback is valuable to us, and will certainly address your concerns. We do have a room with a walk-in shower available. We strive to accommodate all guest preferences and needs to the best of our ability. We hope to see you again in the future!
Best staff - super friendly and very customer service oriented
Rosangel
Stayed 1 night in Mar 2024
Response from Jolan G on Apr 22, 2024
Thank you so much for your kind words! Our staff works hard to ensure that every guest has a positive experience with us. We are so glad that you had a great experience with us! We look foward to serving you again in the future.
Robert, Thank you for taking the time to review our property! We hope to see you again in the future!
6/10 Okay
Jacque
Traveled with partner
Mar 3, 2024
Liked: Staff & service, amenities
Our shower did not work.
We did report it when we left.
The receptionists were very nice, and helpful.
Jacque
Stayed 1 night in Feb 2024
Response from Jolan G on Apr 22, 2024
Thank you for taking the time to review our property! We take all guest feedback seriously and strive to provide a comfortable and seamless experience for all of our guests. We truly appreciate your understand and hope that you will give us another opportunity to exceed your expectations duirng your next visit.
It was overall a good place to stay. They just need to update their shower heads. There was barely any water pressure to take a shower.
Veronica
Stayed 3 nights in Feb 2024
Response from Jolan Grego on Apr 22, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you found our place to be a good stay overall. We encourgage guests to bring any concerns to our front desk staff so that we can address them promptly and ensure that you have a comfortable stay. We are always here to help and strive to make sure that all our guests have a pleasant experience.We want to assure you that we are continually making property upgrades, and your feedback will be taken into consideration. We hope to have the opportunity to welcome you back in the future!
I liked that they had a cleaning staff available if you wanted your room clean. I was quite disappointed with the breakfast especially in Pennsylvania. They had NO meat product to go along with the pancakes and eggs. I didn't even see any type of fruit either Very disappointed with the breakfast, that is one of the reasons I booked this Hotel.
Geneva
Stayed 2 nights in Feb 2024
Response from Jolan G on Apr 22, 2024
Geneva, Thank you for taking the time to review our property! Currently our breakfast is an expanded continental breakfast with scrambled eggs, hard boiled eggs, pancakes, a local hot item each day, pastry items, toaster items, yogurts and fruit as well as coffee, tea, decaf and three juices. We welcome suggestions for additional items with limitations as we have a limited service kitchen designed for delivery of a continental breakfast product. We hope to see you again in the future!
We love the area around Ronks. La Quinta was an ideal place to stay..
Cindy Y
Stayed 2 nights in Feb 2024
Response from Jolan Grego on Apr 22, 2024
Cindy, Thank you for taking the time to review our property! We couldn't agree more that it is a fantastic location with so much to offer, from the beautiful countryside and farmlands to the charming local attractions and shops! We are thrilled to hear that you found La Quinta to be an ideal place to stay during your visit. We hope to welcome you back again in the future!
2/10 Terrible
Alfred
Traveled with family
Feb 22, 2024
Disliked: Cleanliness, amenities
Did not go to the Hotel due to a death in the family,Lost $100.00 due to their non refundable policy will never stay there again it sucks.
Alfred
Stayed 1 night in Feb 2024
Response from Jolan G on Apr 22, 2024
We are truly sorry to hear about the loss in your family and extend our deepest condolences to you during this diffcult time. It is important to note that the rate you agreed to at the time of booking included this policy, and it is clearly stated in terms and condtions when making the reservation it is non refundable. While we sympathize with your situation, we hope you can understand that our policies are in place to provide consistency and fairness to all of our guests.