Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
82% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Very dirty

Posted May 17, 2015
Nothing was clean. There was so much dust in the room. Carpet was not vacumed, And the staff was okay. Not very helpful. First time i request a receipt and she didnt print it
1 out of 5
by A verified travelerfrom Oregon


Posted May 8, 2015
Pros: Leaving.
Cons: Actually having the rooms cleaned. When you say a room is no smoking for it to actually be a non-smoking room, you can not mask the smell.
Location: Not good.
The hotel was disappointing from the moment we pulled into the parking lot. The rollaway bed that was to be available, was not it was broken. The room smelled of smoke. The floor was filthy. The ice machine was broken. The one bright spot was when we requested an extra towel the young lady who was working the desk brought it promptly. A Motel 6 would be a BIG step up. The neighborhood around the hotel was very shady.
2 out of 5
by A verified traveler

Hotel for a soccer Tourney

Posted Apr 20, 2015
Pros: Wireless internet worked well. Staff tried but they were set up to fail.
Cons: Hotel needs renovation.
Location: Palmdale/Lancaster Red Roof Inn We were there for a soccer Tournament.
No window screens, jacuzzi in bedroom, no towels in room. Had to make request twice. Air conditioning didn't work well. They advertise a pool, jacuzzi and roll away beds. They have no roll away beds the pol and jacuzzi were closed.
1 out of 5
by A verified travelerfrom Palmdale, California

Never again...

Posted Apr 20, 2015
The hotel has busted out windows, no screen in our window, we were not able to have a towel for every each of us as the hotel didn't have enough towels. Unless we turned the shower as hot as itbwould go we had no hot water. Our room, though a no -smoking room wreaked of smoke. The comforter had cigarette burns in it and the floor was sticky as though a soda had been spilled and was not properly cleaned up. "Breakfast included" was stale a stale pastry and an option of 2 cold cereals. We will not ever stay again nor ever recommend this establishment to anyone.
2 out of 5
by A verified traveler

Posted Apr 20, 2015
Room dirty Towels Terrible Fromt desk staff good
1 out of 5
by A verified traveler

Posted Apr 13, 2015
Dirty place. I mean really dirty. My 14 year old kid was afraid of sleeping in the bed.
1 out of 5
by A verified travelerfrom From Napa, Ca.

Bad choice!

Posted Apr 9, 2015
Couldn't sleep the first night due to creator inn my room. Got moved to another room, but I had the same bad experience.
2 out of 5
by A verified traveler

Our only choice...

Posted Apr 4, 2015
We had state cup and ended up at this hotel I was so disappointed upon arrival. No pool working, room smelled horrible, back door was always propped open so safety was a concern. Felt bad for the staff as it seemed there was only 1 person but they were all very friendly
1 out of 5
by A verified travelerfrom Arizona

I found Cockaroaches.

Posted Apr 2, 2015
Cons: Quiet, nice staff, inexpensive, adaquate parking, close to I-14
Location: Nothing, Palmdale is a dead city, full of empty stores and panhandlers.
During my stay, I found four Cockaroaches. The walls were chipped, scuffed, and the carpet was in dire need of replacement. The fiberglass shower-bathtub enclosure was cracked and had holes around all pipes.
1 out of 5
by A verified traveler

Posted Mar 30, 2015
Broken down pool, some of windows cracked, cockroach in my bathroom. I think people live there..