Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
71% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom bethlehem, pa

Go elsewhere, plenty of other options in Lamcaster

Posted Jan 25, 2015
Lobby smelled of stale smoke. Heat in room blew frigid air until approximately 4 am when I woke up in an 85 degree room. Towels were very abrasive, bed was saggy, multiple black marks and stains on carpet and upholstery in room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean and inexpensive

Posted Jan 20, 2015
I booked this hotel mainly for the price. It is considerably cheaper than other hotels in the area. I was pleasantly surprised. The furnishings are extremely outdated but the place was clean and the staff was friendly. There were some stains on the carpet and some small stains on the ceiling from water damage. But, the bedding and pillows were clean and there weren't any bugs. It was conveniently located close to the outlets and downtown Lancaster. They offered a pretty basic but free continental breakfast. If I had one complaint it would be that the only available outlet was in the bathroom so next time I will bring an extension cord.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Queens, NY

Great Value

Posted Nov 23, 2014
Pros: Price & cleanliness
Location: Dutch Apple Dinner Theatre, shopping malls, Amish tourist attractions nearby
Large room, very clean, excellent price, Continental breakfast
1 out of 5
Recommended
for Business Travelers
by Brianfrom Cleveland, ohio

Horrible Customer service

Posted Nov 17, 2014 on Hotels.com
Horrible manager and ownership....Worst experience of my life! Never stay at this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice n convenient

Posted Nov 4, 2014
My stay at Westfield Inn and Suites was pleasant. Is located n a good spot that's close to some of the areas attractions. The only downfall is the railroad tracks behind the facility but other than that my stay was good.
3 out of 5
by A verified travelerfrom F. Baltimore, Md

Outdated hotel

Posted Nov 1, 2014
Nice location. It was away from the heavy traffic in Lancaster. The carpet in the hallways was stained in numerous spots. The ice machine was not working. The heat did not work. Ran the heating unit on fan. Continental breakfast was not much. They need to put some money updating the hotel. Would not stay there again.
3 out of 5
Recommended
for Families
by Mfrom Rhode Island

Decent place

Posted Oct 27, 2014 on Hotels.com
No complaints. Clean and convenient.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2014 on Hotels.com
1 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2014 on Hotels.com