Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
4.0 Room cleanliness
3.0 Service & staff
2.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
for Overnight Stay Before Destination
by Offshore Man from Scotland

Not Happy Campers

Posted Jul 18, 2013 on Hotels.com
Spent 12 days Glamping, needed a stop gap en route airport one night, what a mistake staying here; check in closes at 12;00 and doesn't get attended until 16:00 (official check in 17:00 !) Check in did not accept we'd paid the website in full in advance and wanted me to pay again - I had to phone the bank in UK to confirm (at my cost ! and lucky it was business hours) They need a copy of the booking and are happy to sell you a WiFi card for you to forward it to them right there and then. Rooms very basic, was expecting a lot better given we could 5* glamp for 4 nights at that price. Towels cost extra and supply everything yourself, nothing apart from crockery. The rooms were unbearably hot at night, no AC, no ceiling fans, no portable fans provided. Extractor fans in windowless toilet and kitchen did not work. Owner doesn't take the 'risk' of supplying croissants for breakfast unless ordered the day before. If you need a shop, we eventually found a good one at Camping Mguide, which is where we'll go next time given they were so helpful. Be aware parking on the lake front costs, but walking from the hotel is a fairly long walk for small kids in the day time heat so not ideal. If we never return to Pierre & Vacances again, it'll be too soon :-)
5 out of 5
by Family with 2 kids from Ireland

Pierre et vacances Biscarrosse

Posted Jul 5, 2013 on Hotels.com
The staff were extremely helpful. Facilities ( swimming pool, washing machines and tumble dryers in in communal area) on site were excellent. The apartment we stayed in was clean and well kitted out, microwave / grill combi, cooker, fridge etc. Really nice place , would definitely stay there again