Thank you for your feedback

Dear guest, thank you very much for your feedback. We are sorry that you did not feel comfortable in your room. Next time please come directly to reception so that our staff can give you another room.Best regardsYour Achat Team

Dear Elena, thank you very much for your feedback. We are sorry that you had additional costs for a taxi but the transfer times are clearly mentioned on all portals.Best regardsYour Achat Team

Thank you:)

Thank you :)

Thank you very much :)

Thank you for honest Feedback

Thank you for your feedback.We apologize for the inconvenience.We will discuss as a team how this happened and ensure that this does not happen again

Dear Jaouad, thank you very much for your feedback.

Dear Dilpreet,sorry the read that. Let us know what happend.

Thank you

Thank You :)

Vielen Dank :)

vielen Dank :)

Thank you very much :) We would be happy to welcome you again

Thank you very much :)

It's a shame that your stay didn't go as hoped. We would have liked to have known why.

Dear Hitoshi, thank you very much for your great feedback. We are pleased that you enjoyed your stay with us and look forward to your next visit.Best regards,Your team from the Achat Hotel Frankfurt-Airport

Dear Rene,Thank you for your Feedback.Unfortunately the staff forgot to prepare breakfast for you. We apologize for this. Our shuttle runs at fixed hours. Whether we drive ourselves or use taxis, we have a cooperation with the local taxi companies who carry out our fixed transfers on weekends.It should also be noted that the transfer is for arrival and departure and that we have driven you once in between. We have also given you free early arrival.To reach a compromise, I would refund 15 for the missed breakfast. Since you made the payment via Expedia, we ask you to contact Expedia to arrange the refund.

Thank You

Thank you very much :)

Vielen Dank, es freut und das es Ihnen bei uns gefallen hat

Thank You very much, we are glad that you had a pleasent stay

Dear Carol,Thank you for your kind feedbackWe are glad that you liked it.

Thank you for your feedback. We apologize that your stay did not go as planned.Unfortunately it is not possible for us to offer a shuttle 24/7.If your room is dirty, always report it to reception. We can always react and switch rooms.

Thank you.

Thank you for your feedback

Thank you for your feedback

Thank you

Thank you for your Feedback.We would like to know what was wrong during your stay.

Thank you

Thank you very much

Thank you for your Feedback

Thank for your feedback

Thank you for your feedback.Sorry that i was loud in the Night.

Thank you

Thank you

Thank you for your feedback.Unfortunately, you have booked the cheapest category.The economy rooms are unrenovated rooms.We also have many renovated rooms. To do this, you must book the Business or Standard category. These rooms have power outlets with USB-A and USB-C ports.Regarding the employee, we apologize for his behavior.We will discuss this with the affected employee.

Thank you for your feedback.

Thank you :)

Thank you

Thank You :)

Thank you for your feedback. We are sorry that your stay did not go as you expected. Unfortunately it is not possible for us to offer a transer 24/7. Regarding cleanliness, we as a team will check how this could have happened.Please apologize for any inconvenience caused. We will learn, including the evaluation, to do our work better,

vielen Dank

Vielen Dank

Sorry, we would like to know what the issue was

Thank you for the feedback

Thank you!

Dear traveller, we are so sorry that we need 3 times to get you finally a super stay! We will disuss that issue in our team! Sorry again

Thank you for your Feedback