Ratings based on 853 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Florida

It's just a hotel

Posted May 17, 2015
Very modern. Bathroom a little small, faucet In sink leaked. (reported at check-out). Comfortable bed.
Comment from Hotel Management
May 23, 2015 by S Hagen, Hotel Management
Thank you for sharing your experience at the Sheraton Bucks County with the Expedia.com community. We were very pleased to read that you found our facility to be very modern, and that your enjoyed the Sheraton Sweet Sleeper bed. We apologize for the issue you had with your bathroom sink; our maintenance team has resolved the problem that you reported at check out. Once again thank you for taking the time to share your experience with the Expedia.com community. We are looking forward to serving you the next time your travels bring you to our area. Sincerely, Scott Hagen General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2015
The room was very clean and comfortable and I got a good nights sleep every night. However, the food in the restaurant was quite average and it seemed like there wasn't enough staff in the restaurant. The staff in the lounge were attentive and friendly.
Comment from Hotel Management
May 12, 2015 by S Hagen, Hotel Management
Thank you for sharing your experience from your recent stay at the Sheraton Bucks County with the Expedia.com community. We are glad that you found Sheraton Bucks County Hotel to be a clean and comfortable to place to stay, and that you found our staff in the lounge to be friendly and attentive. I apologize for the issues you experienced in our restaurant; I have shared your comments with the Food & Beverage manager, so we can take action on the issues you described. We appreciate you completing a review on EXpediacom, and we are looking forward to serving you again in the near future. Sincerely, Scott Hagen General Manager
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom England

Everything you need

Posted May 9, 2015
Pros: Reasonably priced restaurant and wonderful staff, nothing was too much bother.
Cons: Expedia's communication with hotel WE WEREN'T BOOKED IN despite having booked and paid months before travelling, big black mark..
Location: visiting relatives so didn't take a lot in about things to do near by but the location was excellent near the highway good for business travellers
This hotel had everything you need in a hotel, helpful staff, tea/coffee making facilities in room, comfortable beds and peace and quiet.
Comment from Hotel Management
May 12, 2015 by S Hagen, Hotel Management
Thank you taking the time to complete a review about the Sheraton Bucks County Hotel though Expedia.com. We are very pleased to hear you had memorable experience at our hotel, and that our staff was able to provide you with a great experience. We take great pride to make sure all our great enjoy there stay with us. Again, we certainly appreciate you taking the time to provide us with feedback about your stay. It will be our pleasure to be of service to you again in the very near future Sincerely, Scott Hagen
5 out of 5
Recommended
for Everyone
by A verified travelerfrom PR

Excellent! Nice near the Mall

Posted Apr 24, 2015
Excellent overall. Ita a nice hotel near Mall. Clean and pleaseant. Nice people attendent.
Comment from Hotel Management
Apr 27, 2015 by Scott H, Hotel Management
We really appreciate you writing about your stay at our hotel on Expedia.com, It was wonderful to learn that you rated us an excellent hotel; and to hear that you found our staff to be pleasant and our facility to be clean. We thank you for all of your feedback and we look forward to seeing you again next time you travel to our area. Sincerely, Scott Hagen
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
Hotel being remodeled. Received a remodeled room and was a pleasant stay. The rooms could use more outlets in convenient places within the room. Had to unplug my desk lap in order to have access to power while working at the desk with my laptop.
Comment from Hotel Management
Mar 22, 2015 by S Hagen, Hotel Management
We really appreciate you taking the time to post a review on Expedia.com and share your experience at our hotel. We are glad you enjoyed your stay. I apologize that you did not notice the additional outlets we had built into each nightstand located by the bed, we have made some small signs to be put on the face of each nightstand so guest's know that we have added this feature to our new rooms. We look forward to serving you again in the near future. Best regards, Scott Hagen
3 out of 5
by A verified travelerfrom Newton, MA

Staff was nice

Posted Mar 9, 2015
Cons: The hotel should implement "quiet time" policy, otherwise I am sure many customers will suffer like us in the future .
This facility unfortunately has a structural problem; you can really hear well what people in the room next to you are talking. My wife and I were unable to sleep at 1 am in the morning because of the noise coming through the wall. Upon our call, staff quickly visited our neighbors and addressed the issue, which was nice.
Comment from Hotel Management
Mar 23, 2015 by S Hagen, Hotel Management
Thank you for taking the time for providing us with feedback about your recent stay at our hotel. We were sorry to hear your stay was disturbed by noise from guests in a nearby room; we were happy to hear that our team responded to your issue quickly and we resolved it to your satisfaction. We look forward to serving you again next time your travels bring you to our area. Best regards, Scott Hagen General Manager
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom New York, NY

Decent Hotel / Good Rate

Posted Mar 4, 2015
Pros: Location/Convenience/Nice Staff
Cons: Complete Remodeling
Location: Good selection of restaurants, mostly chains but some good family/business eateries. Have not been shopping but all national retail stores available
Hotel has been undergoing positive remodeling, if your lucky enough to get a room and floor that has already gone thru refurbishment than you could comfortably increase a notch on each of the evaluations. I use this hotel often for business it will be interesting to see how the new rooms/floors hold up after the spring/summer season when sesame place across the street opens up. Families with small kids traditionally are rougher on rooms than business traveler on 1 to 2 day stay.
Comment from Hotel Management
Mar 23, 2015 by S Hagen, Hotel Management
Thank you for posting a review on Expedia.com. We were happy to hear that you like our new look, we strive to provide our guests with a great hotel experience. We look forward to serving you again when your travels bring you to the Bucks County area. Best regards, Scott Hagen General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

My go-to hotel in the area

Posted Feb 22, 2015 on Hotels.com
Now my hotel of choice when I have to be in south NJ or northern PA. Room was newly renovated and amazing! Room amenities were superb. Had to take a 2-hr conference call after I checked out and was able to do in the hotel restaurant, without being disturbed. I have stayed twice more since my initial visit and plan on returning bi-bimonthly. One note of caution...there is a Salad Works restaurant across the street. I would avoid it--high prices for the amount of food you receive and surly staff. There are so many other options in the area, don't waste your time.
Comment from Hotel Management
Mar 23, 2015 by Scott, Hotel Management
Thank you for taking the time to post a review on Hotels.com. We were delighted to hear that you like our new look, and the amenities that we offer in our guest rooms. We appreciate you being a return guest, and we look forward to serving you again next time you travel to our area. Best regards, Scott Hagen General Manager
4 out of 5
Recommended
for Families
by Brianfrom Cranberry

Single night stay

Posted Feb 18, 2015 on Hotels.com
The staff was fantastic. The room was a little worn. The pool was nice, the gym was great.
Comment from Hotel Management
May 9, 2015 by Scott, Hotel Management
Thank you for sharing your experience from your recent stay at the Sheraton Bucks County with the Hotels.com community. We are glad that you enjoyed our pool and fitness facility; and the you found our staff to be fantastic. We appreciate you completing a review on Hotels.com, and we are looking forward to serving you again in the near future. Sincerely, Scott Hagen
5 out of 5
Recommended
for Couples
by Langstonfrom Philadelphia, PA

The best hotel stay of my life!

Posted Feb 17, 2015 on Hotels.com
The best hotel stay! Fran in the restaurant was amazing and Steve at the front desk was an angel!
Comment from Hotel Management
Mar 23, 2015 by Scott, Hotel Management
Thank you for sharing your experience at our hotel with the Hotels.com community. Feedback is very important to our hotel team. We have shared you comments with Fran and Steve; they were delighted that you recognized them for providing you with outstanding service. We look forward to serving you again in the near future when your travels bring you to our area. Best regards, Scott Hagen General Manager