Ratings based on 747 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel close to sesame place, and restaurants

Posted Aug 13, 2014
We stayed for one night when we took our son to sesame place. It was a good hotel to stay in because its close to park and offered shuttle so we didn't have to pay for parking at the park.
Comment from Hotel Management
Aug 16, 2014 by AliciaJohnson, Hotel Management
Thank you so much for your feedback. We are delighted that your stay was pleasant. We hope to see you again soon!. Best wishes management
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to sesame place

Posted Aug 10, 2014
The hotel offers a shuttle to sesame place which is convenient. Very kid friendly and nice staff.
Comment from Hotel Management
Aug 14, 2014 by AliciaJohnson, Hotel Management
Dear Traveler, Thank you f or reviewing our hotel. We are so glad to see you enjoyed your stay with us. We hope to see you again soon should your travels bring you back to Langhorne! Warm Regards, Alicia Johnson Guest Service Manager
2 out of 5
by A verified traveler from Boston,MA

Hotel accomadations were disappointing.

Posted Aug 10, 2014
Pros: The gym & pool are nice .
Cons: The hotel staff needs to be retrained when giving information to guests . I was given the wrong information when I checked in .
Location: The hotel location is nice & their are so many restaurants in the area .
This hotel needs to teach their staff need to learn how to accomadate families . When I first checked in with Alicia who works at the front desk I requested a crib for my toddler . I didn't receive the crib that night I had to request the crib the following day again this time I received it that night . The door in the restroom kept on getting stuck because of the new paint which I complained to the front desk ! I also requested a microwave since I have a baby which would require me to heat up formula . I was told that they would try to get me a microwave which took 2 days to finally get . Every time they would clean the room the used cups were never replaced with new cups . The trash the whole time never had trash bags which was weird I never stayed in a hotel that didn't have trash bags on their trash cans. Then the 2nd to last day of our stay our room was not cleaned I returned from Sesame Place with my family is our room was not cleaned . I went to the front desk & spoke with Michael who was surprised the room wasn't cleaned he offered to have someone come up to clean but I was so aggravated with this place I rejected his offer by this time I was ready to just pack & go home .
4 out of 5
Recommended
for Everyone
by A verified traveler

Sesame Street park visit

Posted Jul 31, 2014
We stayed at the Sheraton for our sesame place visit. The hotel location is great, right across the park and mall and on the other side is Burger King with kids play area and many restaurants. The shuttle ran very frequently and drivers r super friendly. Booking d room with expedia didn't get us breakfast so be warned!
Comment from Hotel Management
Aug 16, 2014 by AliciaJohnson, Hotel Management
Thank you so much for your feedback. We are delighted that your stay was pleasant. We hope to see you again soon!. Best wishes management
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Trip to Sesame Place for my grandson 2nd Birthday

Posted Jul 28, 2014
Pros: Hospitality and cleanness
Cons: Nothing everything is perfect
Location: Really what i like is that the hotel wright accross the street from Sesame Place the park.
My experience was super, my grandson and I enjoy the stay, the staff was very nice, the entire hotel overall it was very clean, and the hospitality was over the roof. It was my grandson;s 2nd yr b'day, as soon we arrived I told them, ste staff made it very special for him.
Comment from Hotel Management
Aug 2, 2014 by AliciaJohnson, Hotel Management
We always strive for the best possible service for our guests. I am glad to hear that you had encountered our efforts. Please stay with us again when your travel plans bring you back to Langhorne. Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with shuttle to Sesame Place

Posted Jul 18, 2014
Great place to stay for going to Sesame Place with very quick and convenient shuttle. Very accommodating staff.
Comment from Hotel Management
Jul 18, 2014 by AliciaJohnson, Hotel Management
Thank you so much for taking the time to write this review! We greatly appreciate your feedback, and will pass along your comments to the rest of the team. We hope to see you again soon. Sincerely, Ugur Yeni Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bronx, NY

very convenient

Posted Jul 13, 2014
i love this hotel. staff are all very friendly. very comfortable
Comment from Hotel Management
Jul 15, 2014 by AliciaJohnson, Hotel Management
Thank you for your kind words regarding your recent stay. We pride ourselves on offering the friendliest staff and best customer service in the area. I am glad to see thatyou were able to have a comfortable experience.
4 out of 5
Recommended
for Families
by A verified traveler from Ottawa, Canada

Customer service makes this hotel a gem

Posted Jul 12, 2014
Pros: Friendly staff, comfy room.
Cons: The pool closed for cleaning at 5pm- precisely when families were looking to use it. Needs a kid's menu for the hotel restaurant.
Location: If you aren't going to Sesame Place I'm not sure why you'd stay here. There is nothing else in the area.
We switched to the Sheraton at the last minute for our visit to Sesame Place and I'm so glad we did. The room was clean, spacious, with a very comfy bed; but what really makes this hotel is the customer service. The hotel arranged for the courtesy shuttle to take us to local family friendly restaurants since we didn't have a car to get around and the hotel menu wasn't 4 year old friendly. The shuttle drivers were all incredibly friendly. And when I forgot my ipod at the hotel it was mailed back to me within the week.
Comment from Hotel Management
Jul 15, 2014 by AliciaJohnson, Hotel Management
Thank you for providing us your comments regarding your recent stay. We pride ourselves on offering the very best in customer service. We hope you will choose to return when you are in the Bucks County area again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for Sesame Place!

Posted Jul 12, 2014
Staff was exceptional! Extremely convenient for a visit to Sesame Place!
Comment from Hotel Management
Jul 15, 2014 by AliciaJohnson, Hotel Management
Thnak you for recognizing our staff as being exceptional. We take great pride in providing the very best customer service. We hope to see you soon when you choose to return to the Bucks County area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, CT

Stay for Sesame Place

Posted Jul 11, 2014
Pros: Staff and hotel were wonderful. A perfect spot for Sesame Place
Cons: Nothing
Location: Sesame Place was literally across the street!! Perfect location.
Hotel and staff were wonderful!! We needed extra towels and the toilet seat fixed -- both were done immediately!! The people who did the van to Sesame Place were SO NICE!! Staff at hotel were wonderful and very professional. Got information from the pool person on the Philadelphia Zoo -- made us want to go -- turned out to be a wonderful experience. I would rate this hotel a 5 out of 5!!!
Comment from Hotel Management
Jul 15, 2014 by AliciaJohnson, Hotel Management
Thank you so much for providing us with feedback in regards to your most recent stay. I noticed that you had some minor issues that were attended to promptly. I do apologize, but these things do happen. Fortunately it did not put a damper on your experience. On behalf of the entire staff, thank you for choosing The BUcks County Sheraton and we look forward to your return.