Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
82% of guests recommend
3.1 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by Irene from Kuala Lumpur

Good hotel, good location

Posted Jun 8, 2014
Pros: Friendly staff and service.
Cons: WIFI signal should be stronger and to accommodate more users. I can hardly connect to it and maintain a connection for more than a minute.
Hotel located at the end of Cenang's main street, quietness and conveniences guaranteed. Ample parking space. Overall it's acceptable. Room and beds are very clean, except cupboard is dusty and room condition is old.
2 out of 5
Recommended
for Couples
by travelqueen1973 from Adelaide

Ok if there isn't anywhere else to stay

Posted Apr 26, 2014 on Hotels.com
This hotel is rated three star and I would agree. However, they rate themselves four star as per a write up on their reception desk. There seems to be some refurbishment going on. They need more shad around the pool that only opens at 9am! The breakfast is ok, not outstanding in any way other than nice pancakes. The need to insert your room key into a socket to start the air conditioner is just awful, it was hot when we were in Langkawi and coming back to a hot room is not appreciated. The bathroom windows are permanently open instead of having an exhaust fan so you always need to keep the bathroom door shut. Staff were all very nice and a saving grace to this past its use by date hotel. The renovation noise was also awful but much needed! Location is good for a good choice of restaurants.
5 out of 5
Recommended
by Kev Hall from England

Fantastic value & service

Posted Feb 27, 2014 on Hotels.com
A great value hotel with fantastic service the staff could not have been better. It really was a holiday to remember ! Thank you
3 out of 5
Recommended
for Getaway With Friends
by Mal from Australia

Working on it

Posted Oct 24, 2013 on Hotels.com
The hotel is in a great spot and easy walking to the beach and to Cenang strip. The hotel is being renovated some of the work done and is really good - some yet to come. The rooms are clean and beds are comfortable. The gym is in need of a work over some of the equipment doesn't work. The pool is spotlessly clean and huge. Breakfast is ok depending on what time you go as can be very busy and food does run out and takes a whole to replace. On the whole would recommend.
3 out of 5
Recommended
for Families
by Jo from Shanghai

Not bad- great pool for kids!

Posted Aug 10, 2013 on Hotels.com
We booked last minute and had been warned that the hotel was not at its best. We had a family of 4 in 2 double beds which was fine, but a bit cosy! The room was dark and not hugely clean but ok. The staff were very polite and helpful, and the food was fine. The best bit was the outside. Our children are 11 and 9 yrs and they just loved the pools. Therefore, we loved the pools! There were so many different pools, with slides and things that it kept the, busy for hours. And the pool bar was perfect for the adults! Not bad for a family holiday. But definitely needs refurbishment.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Okay

Posted Jul 20, 2013
Pros: Beautiful buildings and water park.
Cons: Construction sites were not covered from view.
Location: Located at the end of Jalan Pantai Chenang, it allows me to walk the whole street from end to end and visit it's many shops.
Outside looks way better than inside, but for the price it was okay.
2 out of 5
by Seasoned travel from Adelaide SA, Australia

Marooned in Langkawi

Posted Jul 8, 2013
Pros: Pool area
Cons: Noisy room and bad mattress
Location: Very good
Superficially, the hotel looked quite good with excellent pool etc. however, the weather created a mini disaster in the pool precinct. The worst part however was the mattress in our room that has seen better days,one that rolls inwards at all times. There were other things and some people may like a hotel that epitomized Fawlty Towers. All the blogs that appear before were true and we were not sure whether our room had been updated as windows do not seal, rooms are noisy etc.
3 out of 5
by Queenie from London, UK

Hotel under refurbishment that is well needed

Posted Jul 7, 2013
Pros: The pool complex was great and well maintained
Cons: The rooms were well worn. Mouldy tile grout, an obviously new shower fitted into an old cubicle. Only one cold tap in sink .
Location: Location was fantastic. Ideally placed for lots of restaurants and local shops
This hotel is undergoing a major refurbishment and boy does it need one. The rooms are dated and shabby. It was relatively clean, but when somewhere is run down, it tends to look grubby. We got what we paid for though so really can't complain. The hotel restaurant food was appalling at lunchtime on our first day. Caesar salad consisted of a few leaves and a large bowl of dressing. Chilli beef consisted of inedible grizzly meat and an unidentifiable sauce. Buffet breakfast was better and there was something for everyone. The swimming pool complex is well maintained and cleaned daily. Unfortunately during our stay, heavy rain resulted in pool closure for 2 days. The situation of the hotel is fantastic- lots of good restaurants and local shops very close by, all within walking distance, unless its pouring with rain- then a quick taxi ride ( taxis are cheap.)The nearest beach is not the best one though. When all the work is done, this will be a fantastic hotel as long as it is maintained.
5 out of 5
Recommended
for Families
by Vijay from India

comfortable family stay

Posted Jul 1, 2013 on Hotels.com
Good hotel for family vacations, rooms are clean & big. Excellent service, restaurant staff very nice. Swimming pool with rides excellent for kids. Overall stay excellent.
4 out of 5
Recommended
for Families
by Jeetendra from New Delhi, Delhi, India

Value for money

Posted Jun 15, 2013
Pros: Location Pool size of rooms
Cons: no Indian food smell of cigarettes in the room
Location: Excellent. near the main tourist area but not noisy. Beach very close
A very pleasant hotel for kids who want to use the swimming pool, especially because the place is hot and humid all year round. The bar by the pool is also very pleasing for the grownups. For indian travellers there is a complete lack of Indian food -veg or non veg. But because the hotel is located in the main tourist area , there are many indian resteraunts within walking distance. Value for money overall.