Exterior

Reviews of De Baron Resort

3 out of 5
De Baron Resort
Bandar Baru Baron, Kuah, Langkawi, Kedah

Reviews

6.4
Rating 10 - Excellent. 28 out of 299 reviews" "
Rating 8 - Good. 96 out of 299 reviews" "
Rating 6 - Okay. 96 out of 299 reviews" "
Rating 4 - Poor. 47 out of 299 reviews" "
Rating 2 - Terrible. 32 out of 299 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Ming Kion

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Underwhelming stay
There is a night market located next to this resort and it does not turn off its loud music till midnight. In addition, the resort bistro also does not regulate the amount of noise their customers make during late night. I have to contact their reception close to midnight and I was told the bistro does not close till after midnight. You would think a resort would have a noise management in place for their customers right? No apparently. On top of this, I found a live cockroach in the bed. The shower towels were old and one of them had a hole in it. Also for the amount of money you pay for breakfast, it is not worth it. The food selection was average. Not a very pleasant stay. The resort needs to up its game.
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
toilet are so stinky
Stayed 1 night in Jan 2020

8/10 Good

Hanie Afina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2020

6/10 Okay

Faizah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Requested for rooms to be closed to each other but initially given first and third floor, later they able to give same floor. There are two blocks, waited at the wrong block for registration, wasted time.
Stayed 2 nights in Dec 2019

8/10 Good

Norma, Alor Setar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Be your room with fragrant and aromatic 🌹🌼🌷
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
the pool was nice but the breakfast very poor.
Stayed 1 night in Oct 2019

6/10 Okay

Cwan

Traveled with family and small children, Business traveler
Liked: Staff & service
Proper ventilation needed
Stayed 3 nights in Sep 2019

8/10 Good

nor azwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok livable rooms are. Ok. Maintanents need to be carried out ,breakfast could be better for westernes ! Overall. Its ok and lots of things are broken in the room. Need fixcing shower head need changing
Stayed 7 nights in Aug 2019

8/10 Good

Yus, Subang, Malaysia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and the pool suitable for family with young children
Stayed 2 nights in Aug 2019

8/10 Good

MUHAMAD HAFIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view hotel very beautiful and relaxing
Stayed 2 nights in Jun 2019

6/10 Okay

Customer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not well maintained property and got mosquito.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Beautiful views especially around the cafe. Breakfast food ok but too spicy especially sambal.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Facilties in the property need to be better maintained.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
1. I booked resort . But They send me to into a 4 story building opposite of the resort . 2, Power Black out 2 times . 1st was at11plus pm the whole hotel was in darkenss. it took them 20min or more to get it back. 2nd black during the day it just came on afyer about 10 plius min. 3. Late checkout .. they want to charge that for the housekeeping 4. The hotel was not fully book . Any case they could allow 1 hour late check out. No they did not . 5th the Check in time to late 3pm and checkout too early 12nn . May it is not worthy to stay here
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the de baron staff very good and friendly
Stayed 3 nights in Mar 2019

4/10 Poor

mel

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
They have nice seaview. I specifically booked a room with seaview, and ended up facing backyard of some houses. Truly deceiving. Shower tap and aircond not in good condition. Made a call to reception and that was it, no further action were taken by the Hotel to rectify. Breakfast choices limited. The worst was the pool, the photo in the website showed attractive slides and a big pool. Nothing close. The kids pool were closed for maintenance, the slides were in poor condition
Stayed 2 nights in Feb 2019

8/10 Good

Khairil Idlan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Catherine

Liked: Staff & service, property conditions & facilities
Nice hotel, central for Kuah and the Night Market
The location of the de Baron us great, just a few minutes away from the town centre and with fantastic views over Kuah bay., especially if you book a de luxe seafront view room. The grounds and pools are kept well planted and tidy, and there us also a small stretch of beach which disapears at high tide! Reception is clean, with sample eating areas and friendly staff. The dinng rom is also in good order, clean and tidy and the breakfast (which can be included when booking) is quite adequate with hot and cold food, cereals,toast and jam etc. The rsstaursng us open throughout the day and evening, and there is also a Bistro in the grounds, by the sea front, which opens evenings. Our toom was quite large with two double beds but it must be said that the mattresses were rather on the hard side. The bathroom was fine, with a good, hot shower but only tepid water available to the wash basin taps. The air con was very efficient. The hotel also runs residential daytime courses so the grounds and pools are usually quiet throughout the day so - no fights for sun beds here!!
Stayed 4 nights in Feb 2019

2/10 Terrible

Abubakar

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Facilities were worst may be due to rush. AC, fridge not working properly. Booking was done for double bed but single bed was provided
Stayed 3 nights in Feb 2019

8/10 Good

Asni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good good good
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very-very good
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Resort was situated to close proximity to many tourist attractions area. Food is also easily available within walking distance. We have good 4 nights stay at the resort. Some rooms had been refurnished with brighter feel. Although staff number is low, we did not feel much of a short when it comes to services. The pool needs a little maintenance as both slides were well overused. Cleanliness of the pool is something the management needs to take more attention. A special mention of THANKS to both front office personnel (Ms. Syazwani) and housekeeping team. My child left his soft toy in the hotel and we are very grateful that they took effort to locate it and contacted us upon obtaining the toy. It has been a pleasurable stay!
Stayed 4 nights in Dec 2018

6/10 Okay

Raja Shahrul Nizam

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

George

Hotel is close to many eateries which is good. Langkawi Parade shopping mall is within 15 mins walk. The resort is lacking in maintenance. Customer service is substandard. Asking for extra pillow has to pay. Staffs are not responsive to request.
Stayed 4 nights in Dec 2018

8/10 Good

FAIRUZ MUNIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

azli, johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 2 nights in Nov 2018

8/10 Good

Nadhrah, Putrajaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was okay except the concept of providing only one iron for each floor.
Stayed 3 nights in Nov 2018

4/10 Poor

Karthick, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The condition of the hotel is pathetic and the hotel was very much understsffed. You need keep on asking them even for a small thing. I would never recommend this hotel.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good for servis. Near the sea and at the town
Stayed 2 nights in Oct 2018

10/10 Excellent

syakila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST FAMILY VACATION WITH CHILD
Amazing, sure come back in future! Breakfast okey but not much choice..buts still can accept!!superior room seaview really amazing!!thank you de baron for your goods services...they clean our room everday.swimming pool really best my son loved it so much.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
nice
nice view and hotel .comfortable for family.....................................................................................................................................
Stayed 1 night in Sep 2018

6/10 Okay

Chong, Malaysia

Liked: Staff & service, room comfort
Light is too dim.
The hotel another block next to check-in counter the lighting is very dim and quite with no single staff standby. Shall we see from far, looks like it is an abandon building, i have to pay extra to change room to another block. Others condition still ok.
Stayed 1 night in Sep 2018

4/10 Poor

Rozainawatie

Delayed check-in, need to improve facilities
The worst check-in time I've ever had. Only managed to check-in close to 4pm. My kids were all tired of waiting. Rooms located at the across-building, the lobby was so dark and no one attended at the lobby. Lastly, too bad for us it was raining during check-out, hotel need to install longer awning, we were all wet while loading our luggages into the car since have to drive to the main lobby (across building). These seriously have to be improved.
Stayed 2 nights in Sep 2018

10/10 Excellent

Zainal, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not far from shopping complex
Over all good. No complaints. Staffs are friendly and helpful
Stayed 4 nights in Aug 2018

10/10 Excellent

Sharifah Nur Izni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

SITI ZULAIKHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Siti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018