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Reviews of Green Village Langkawi Resort

3 out of 5
Green Village Langkawi Resort
Lot 2275, Jalan Teluk baru, Pantai Tengah, Langkawi, Kedah

Reviews

5.6
Rating 10 - Excellent. 12 out of 171 reviews" "
Rating 8 - Good. 37 out of 171 reviews" "
Rating 6 - Okay. 58 out of 171 reviews" "
Rating 4 - Poor. 30 out of 171 reviews" "
Rating 2 - Terrible. 34 out of 171 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Didawana, Pantai Tengah, Pulau Cenang

Traveled with family
TV tidak boleh ON Internet tidak boleh ACCESS dan banyak lagi kelemahan lain yg perlukan penambahbaikan.
Stayed 3 nights in Nov 2019
Response from rachel on Nov 24, 2019
On behalf of Greenvillage resort we are very sorry , due to the storm that hit langkawi last september it ruined some of our electric and internet lines we are still on the process of repairing and renovating of our resort, we are truly sorry for the inconvenience, we are looking forward on your next stay we will assure you it wont happen again.thanks for choosing to stay in our resort

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel bad stuff
Stayed 3 nights in Aug 2019

10/10 Excellent

Robin, Kuala Lumpur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is not glamorous but it is really good value for money.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
I like Green Village. My family and I have stayed lots of times and get welcomed back as if we are old family friends. The place is not posh, but it is cheap and cheerful.
Stayed 3 nights in Jan 2019

2/10 Terrible

is, selangor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveler

Breakfast start late 8am. Promise start at 730am.
Stayed 2 nights in Aug 2018

2/10 Terrible

N, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience Had to check out immediately upon arrival Horrible environment Cheap rooms Very bad smell Cats everywhere
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good as seen in pictures
Pictures looks good but not good when see directly. Rooms facilities bad. Location is good.
Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole hotel was terrible. No wifi No Towel Toilet door broken no daily housekeeping Swiming pool is full of dry leaves door lock is broken after request olny they change toilet cannot flush. need to repair evertime Water heater shower head can not lock, so hold the hose for bath circumstances surrounding the hotel and facelites is not maintained. should be a negative rating. not recommend this hotel to anyone.
Stayed 3 nights in Dec 2017

10/10 Excellent

Kok Hoe, Pg. Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel clise to beach
Good to travel with expedia. My family they all like to swim in Green Village swimming pool.
Stayed 3 nights in Dec 2017

2/10 Terrible

Max, france

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoide this facility
Arrived late, reception closed.. thank god, a nice uncle (a security guard I believe) led us to the room.. very unpleasant room.. checked out the next day.. cant get the refund, book the cheapeast one for 3 nights.. 2 nites drained... Avoide this hotel
Stayed 3 nights in Nov 2017

6/10 Okay

sandeep

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Rodney , Mumbai India

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Experience
The room allotted to our family of 4 when we reached Langkawi was a tiny room with a double bed & a bunk bed. This was not the one which was shown on the website and booked by us.When we refused it we were allotted another room which was bigger in size but extremely bad in everything else. The AC hardly had any cooling effect, the mattresses were sagging and extremely uncomfortable to sleep on,water pressure in the shower was terribly low, the washbasin and bathroom would get clogged & even the flooring was cracked in many places. Wifi connectivity was poor in the room. The website shows its location as close to the beach. Actually the nearest public beach is more than a 30 minute walk away. On the positive side the staff were cordial and helpful in arranging sightseeing for us on 2 days and the buffet breakfast was also quite decent. However would not recommend this place to anyone.
Stayed 4 nights in Sep 2017

6/10 Okay

Tauqeer

Liked: Staff & service
Disliked: Cleanliness, room comfort
Can be improved with cleanliness...
Major problem is mosquitos. Toilets were not so good. The pictures of rooms do not Match with original rooms
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great place ... awful breakfast
Lovely place, real island feel, pool cloudy but still ok to go in, breakfast terrible ... unless you like cold chicken nuggets, cold french fries, cold noodles and cold scrambled eggs ... then you'll be ok. I loved the place and the feel, it was just a shame about the breakfast
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
To far from beach
First i thing this place is nearest with the beach... but when i check in the place is just small chalet.. and no beach
Stayed 2 nights in Jun 2017

2/10 Terrible

Ovidiu, Bucharest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STOLEN MONEY / VERY UNSAFE PLACE / SAVE YOURSELF
DURING OUR STAY THE HOTEL STAFF STOLE A LARGE AMOUNT OF MONEY FROM OUR LUGGAGE WHILE WE WERE NOT IN THE ROOM. AFTER THIS THE HOTEL STAFF DID NOT HELP AT ALL AND BLAMED US FOR LEAVING VALUABLE THINGS IN THE ROOM. THERE ARE NO SECURITY CAMERAS. POLICE DID NOT HELP. PICTURES LOOK 1000 TIMES BETTER THAN REALITY. THE PLACE IS HORRIBLE THERE ARE LIZARDS AND BUGS IN THE ROOMS THE BED SHEETS ARE DIRTY NO WIFI AND NO TV CABLE THE POOL IS VERY DIRTY AND CAN NOT BE USED WE BOOKED THIS ONLINE AND WE WERE THE ONLY TOURISTS. THE PLACE LOOKS ABANDONED
Stayed 4 nights in Jun 2017

4/10 Poor

Kaleem, UK

Disliked: Cleanliness, staff & service, property conditions & facilities
Closer to Beach & Unprofessional Staff
The hotel staff was unprofessional and the attitude was not too friendly. The manager was smoking while talking to us and then at 12.30am the water stopped, I appreciate the fact that it was out of their control but the staff was not too helpful.

6/10 Okay

Mary

Liked: Staff & service
It was an average hotel but the staff is nice.
The overall experience was good. Our stay is comfortable and the staff is very accommodating.

8/10 Good

Niki

Liked: Staff & service, property conditions & facilities, room comfort
Convenient and good stay
Great location - tucked away in the less crazier part of cenang but still a fairly close (10 minute) walk to your main strips. Bathroom conditioning and water supply need work. Staff were awesome, overall very satisfied.

6/10 Okay

Edwin, Malaysian

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel location is good for beach
Nice relex place , but room & wifi supply need upgrade

6/10 Okay

Verified traveler

OK family room for the price you pay
fan not working in the first room , plus mold smell, I insist to change to another room. The second one is ok, spacious washroom, no mosquitos. Air conditioning is working, but looks like need service. Anyways, it is limited hotels in Langkawi that are equipped with bunk bed for the whole family. For the price you pay, it is ok for a couple of days.

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jeyagopi

Liked: Cleanliness
Disliked: Staff & service

4/10 Poor

veerakumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to improve on check in procedures , friendly staff , regular housekeeping , on time breakfast and enough food for everyone.

10/10 Excellent

Lim, HY

Liked: Property conditions & facilities, room comfort
Good value for money
Kids love the swing! Enjoyed playing Frisbee in the pool too. Nice environment, kampong style. Great value for money, with breakfast included. Many eateries nearby. But we booked a family room to accommodate all, only told upon arrival given 2 separate rooms. Also lady at reception promised will help us book a cab on our day of departure but this didn't happen. Got to seek help from a cook in the kitchen :( as reception not opened.

8/10 Good

Verified traveler

Liked: Staff & service
Walking distance to shopping area.
It is trouble to go to the lobby when it is raining heavily. The lighting around the room to the lobby is not so bright. The food over there is good and the suroounding is pleasant. The road to the hotel is uncomfortable when it is raining due to the muddy water on the surface.

6/10 Okay

Verified traveler

LEISURE TRIP
so far ok, breakfast simple not much variety,room ok but mosquito

6/10 Okay

HASIAH

Good
Its good
Response from General Manager on Oct 12, 2016
thanks for staying with us.we work to make our guest happy and appreciate your feedback.

4/10 Poor

kavitha, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
An average hotel, just for a night stay is ok.
Room was not very great.ambience was good. The toilets door was broken. The staff was very kind and helpful.

10/10 Excellent

Michelle, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Langkawi!
We had such an amazing time here! The staff and Manager were so accommodating and helpful. The breakfast is the best I've ever had at a hotel and it's included in the price which is so great. Stay here and you will not be disappointed!

8/10 Good

Muhammad Feroz, Kuala Lumpur

Liked: Staff & service, property conditions & facilities, room comfort
Great and conveniences too
Housekeeping give us good services.

4/10 Poor

Derick, Shah Alam, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Below average resort close to the beach
I booked a family room with 2 king size beds. However, during check-in we were given a smaller room with 1 king size bed and a double deck bed. After complaining, we were told that there is an issue with the original room. Thus, a wooden chalet room was provided instead as a replacement for a night while waiting for our room. Out of no choice, we had to take it but were disgusted at the condition of the room. It seems that there was no maintenance done for quite some time and last-minute housekeeping was carried out hastily to prepare our room. The bathroom wall and floor were still a bit dirty. Toiletries were incomplete. Cups, side tables and beds were still a bit dusty. 2 single size mattresses were given to compensate for the second king size bed. Mosquitoes can fly through the wooden floor gaps! The next day, we were given a new room but with 2 single beds instead of the second king size bed. The room is much cleaner and contain better toiletries. Unfortunately, the noise from the disco and bar were rather disturbing until past midnight due to the close proximity. There are only 3 local channels available on tv for viewing. Air-cond is fairly new and strong. This helps during the hot and dry weather. There is a pool table, table football and some books for reading at the reception area. Good for passing time while waiting for your room or transport. The route from the main road leading to the resort are uneven and full of potholes. This is made worse after a downpour.
Response from marian & ishhana on Dec 3, 2016
Thank you for staying with us,we will welcome you back again.

2/10 Terrible

kumar, SG

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience
If u want to punish yourself then choose Booked for 3 nights for my family & kids but checked out within 15 mins without any returns.i was on the street at 7 pm to look for another hotel with my kids. It's my worst experience . Reason: 1. Mosquitos 2. Rooms with moulds 3. Aircon & plug points Just above kids bed. etc...

8/10 Good

Colin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there with friends and had a great time. Green Village is good budget accommodation.

6/10 Okay

Verified traveler

Liked: Staff & service
Spacious relaxing compound near pool.. value for m
Spacious relaxing compound @pool side.. friendly & helpful staffs.. value for money.. good location near to foods & shopping.. can improve on cleanliness though..

8/10 Good

sara, Canada

Liked: Staff & service
Nice stay.
It looked like the room had not been cleaned as there were footprints on the bathroom floor, no extra toilet paper etc. The beds were not very comfortable and the pillows were hard as a rock. It was a nice size cabin and the staff were excellent. The pool was a waterfall pool and was beautiful. We spent a long time there in the pool. They could do a little more upkeep to the grounds and around the pool as there weren't many chairs. I would stay there again. They seemed to be working on beautifying the grounds with plants and flowers. The breakfast was fine but light, always cold when we arrived.

8/10 Good

asif, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bang for bucks
one on the nicest hotel staff in place, 10 mins wake from the best beach in Langkawi.

8/10 Good

Jehada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Niina, Finland

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best but Ok for a short stay.
We stayed at the chalet behind hotel, not the cleanest one as everywhere in the hotel. Wi-Fi was bad there. Buffet breakfast was not very wide but ok. Hotel was old but there was everything necessary, pool etc. About km from nice quiet beach where is retaurant and some sport activities. At this area they are building new hotels so some noice of that.Staff was friendly. Next to hotel you cn find restaurants, fuits market, cafes and some pubs.

2/10 Terrible

Lorraine, Kent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I have ever stayed in and I do not mind budget hotels. The hotel pictures are a prime example of false advertising as the hotel itself is very run down. The hotel rooms were inadequate - poor bed linen, lumpy pillows etc. The only satisfactory part was the bathroom. The pool was very small and the hotel grounds were not even green. It is not a resort of any kind. The whole hotel needs a complete renovation and the staff need training on how to manage a hotel. I would not recommend this hotel to anyone and it is certainly not three star - one star at the most!

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort
holiday in the budget hotel
Hotel looks old, need more maintenance but is still ok for me. Swimming pool is great. But the worst thing for me is noise at night. Not sure from Bar in front of the hotel or somewhere else. Kind of annoying even though I could sleep since too tired for several activities in Langkawi. Staff is quite helpful (at least with me). Breakfast is also great.

6/10 Okay

Value for money, Pantai tengah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget stay
Enjoyable. Cheaper. Friendly. The manager was very helpful as we arrive to hotel early n gave us to check in early. Breakfast even its limited choice but was delicious.

4/10 Poor

vincen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Naimul, Japan

Liked: Cleanliness, staff & service, room comfort
Nice and friendly resort
I liked this resort. The staffs were polite and friendly. 3 nights stay was very delighting.

10/10 Excellent

sumit, India

Liked: Staff & service, property conditions & facilities
nice stay at this resort
very nice hotel n its staff. definitely suggest others to go for it.

6/10 Okay

Parthajit, India

Disliked: Cleanliness, staff & service
Stay at Green Village Langkawi Resort
The hotel is located near to the beach (a walk of around 15 minutes). One can find restaurant including Indians at a walkable distance. Our stay was good. However, the Wi-Fi was bit slow and one has to be careful about mosquitoes. The toilet was not cleaned on the last day of our stay and forgot to tell them before leaving as we are in a hurry. Also, I found the commode awkward. Also, the receptionists are helpful and good.

6/10 Okay

Xing Yan, Sungai Petani

Liked: Staff & service, room comfort
The location is located at Pantai Cenang which is a nice place to stay with affordable price. Easy to find eats and drinks also shopping around the area. Downfalls are the facilities of the resort are quite old and room a bit dusty, acceptable though. By the way, free breakfast in the morning is marvelous! If you're not so picky and look for budget stay at Pantai Cenang, this might be a choice for you.