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Reviews of Hampton Inn East Lansing

2.5 out of 5
Hampton Inn East Lansing
2500 Coolidge Rd, East Lansing, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 333 out of 562 reviews" "
Rating 8 - Good. 169 out of 562 reviews" "
Rating 6 - Okay. 43 out of 562 reviews" "
Rating 4 - Poor. 13 out of 562 reviews" "
Rating 2 - Terrible. 4 out of 562 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charissa, Sandy Hook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for staying in the East side of Lansing.
Stayed 2 nights in Feb 2024

10/10 Excellent

JULIE, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Stayed 1 night in Mar 2024

10/10 Excellent

Colin

Stayed 1 night in Feb 2024

10/10 Excellent

Leonard, Johnstown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff very friendly and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cherona L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Casandra

Stayed 1 night in Jan 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly fine
Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Tamara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. A situation happened where we need a place to stay a day earlier than expected. They worked us in even with it being Christmas Eve. Then to top it off the front desk allowed us to borrow their small grinch tree cutout so our 4 year old would have a Christmas tree come morning. Breakfast was wonderful. Would definitely stay again
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Traveled with partner
Stayed 2 nights in Dec 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Michael P.

Stayed 1 night in Dec 2023

8/10 Good

Jonathan

Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and great staff.
Stayed 1 night in Dec 2023

2/10 Terrible

Aidan

Stayed 1 night in Nov 2023

10/10 Excellent

Cedric

Stayed 2 nights in Nov 2023

6/10 Okay

John, Muskegon

Stayed 1 night in Nov 2023

10/10 Excellent

Fawaz, Midland

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Oct 2023

6/10 Okay

April

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Older hotel that could use a remodel. The metal mattress frame was attached to a wood base with clamps. The bed was loud if you moved and felt like it was going to fall. We also found a couple of bugs in our room, the ceiling had water stains, and the decor looked tired. The staff was extremely nice and breakfast was good. No matter what is going on in town they should not be charging over $300 per night. Price gouging at its finest.
Stayed 1 night in Oct 2023

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always clean great location.they need to sell ice cream bars and a hot tub would be nice
Stayed 1 night in Oct 2023

8/10 Good

Bethany, Rockland

Liked: Cleanliness, staff & service, property conditions & facilities
The location near main roads made getting around easy and direct. It is located by a grocery store, restaurant, and Meijers (like Walmart), with Walmart just down the road, so I could easily get supplies and food. The rooms are not quiet - i could clearly hear conversations and electric appliances - but the staff is friendly and helpful and the free breakfast is decent. The handicap accessibility was a bonus.
Stayed 6 nights in Oct 2023

10/10 Excellent

Constance

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

John

Traveled with partner
Liked: Amenities
Liked having the cookies ready for a snack.
Stayed 1 night in Sep 2023

6/10 Okay

Julie

Bed was horrible and parking was full
Stayed 1 night in Sep 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2023

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Will consider again when visiting chicago
Stayed 1 night in Aug 2023

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service
Very clean and convenient!
Stayed 1 night in Aug 2023

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Elinette

Stayed 6 nights in Jul 2023

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2023

10/10 Excellent

Miguel

Is very clean and the customer service is very friendly
Stayed 1 night in Jul 2023

10/10 Excellent

JESSE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As above
Stayed 1 night in Jul 2023

8/10 Good

Amy, Coldwater

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for the night.
Stayed 1 night in Jul 2023

8/10 Good

Andrea, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ervine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and safe.
Stayed 1 night in Jul 2023

8/10 Good

Sherry

Traveled with family
Liked: Room comfort
My key card de-activated three (3) times in three (3) days. Also, the bathroom sink drained very slowly. Other than that, the accomodations were good.
Stayed 3 nights in Jun 2023

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin/out process /clean room/no hot water on first morning but was fixed soon asap
Stayed 3 nights in Jun 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jonathon
Jonathon's (Front Desk Manager) assistance in helping us with securing extra equipment to support physical comfort was above and beyond customer service professionalism. Thank you Jonathon for all your help.
Stayed 4 nights in Jun 2023

10/10 Excellent

Lisa

Stayed 1 night in Jun 2023

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast lady was very welcoming and helpful.
Stayed 1 night in May 2023

8/10 Good

Will

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Angela

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was ice cold as was the air conditioning in the pool area was freezing.
Stayed 1 night in May 2023

10/10 Excellent

Toby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Nice room, but it was hard to find the closet in the room. It was behind a full length mirror
Stayed 2 nights in May 2023

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff behind the front desk _ Excellent smiles and greetings every time I passed the desk. They were all women, I didn't get names, sorry. I was disappointed that there was no area to sit outside. A simple picnic table or small round table would have been fine,but I had to sit on the curb to just enjoy some sunshine. I am NOT a smoker FYI, I just wanted to enjoy the beautiful weather.
Stayed 6 nights in Apr 2023

8/10 Good

Marta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for $ spent compared with other similar properties is only drawback.
Stayed 3 nights in May 2023

10/10 Excellent

JULIE, Montgomery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice.
Stayed 2 nights in Apr 2023