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Reviews of Travelodge by Wyndham Lansing

2 out of 5
Travelodge by Wyndham Lansing
7326 W Saginaw Hwy, Lansing, MI

Reviews

6.4
Rating 10 - Excellent. 103 out of 603 reviews" "
Rating 8 - Good. 170 out of 603 reviews" "
Rating 6 - Okay. 121 out of 603 reviews" "
Rating 4 - Poor. 103 out of 603 reviews" "
Rating 2 - Terrible. 106 out of 603 reviews" "

6.2/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Disliked: Cleanliness
Not clean even bed was dirty
Stayed 2 nights in Apr 2024

4/10 Poor

Katina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place not clean, needs updates done to the rooms. Housekeeper wasn't friendly at all. Will not be there again
Stayed 2 nights in Mar 2024

2/10 Terrible

George

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What a dump, would never stay again or at any travel lodge. Bugs, disgusting shower with cigarette burns, broken bed. destroyed old laminate wood floor. HVAC system terrible. simply the worst I have ever stayed at.
Stayed 1 night in Mar 2024

10/10 Excellent

Ron, East lansing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Debra

Liked: Staff & service
Disliked: Property conditions & facilities
The workers at the front desk were great. The room was clean, but smelled of smoke. There were several people who were obviously living at this hotel.
Stayed 1 night in Nov 2023

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I took pictures of filth in heat/ air unit bathroom ceiling vent and other. A non smoking accessible room. It reeked of smoke i had to use my c-pap machine to breath better. While trying to relax. I paid 136.00 for room it now is listed / at around $70. I checked out by 5:30 am but no sleep on the very lumpy mattress awake all night!! I’d love a refund. It needs desperate remodeling or torn down. A disgrace to hotel chain! Floor had worn cracks really!
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff, terrible room.
I stayed for one night and that's pretty much all I would ever be willing to do here. Although the staff was very friendly, the room itself was less than comfortable. The room was a non-smoking room though it stunk of cigarettes with a thickness because the hotel apparently doesn't enforce a fee for smoking in a non-smoking room. Also the sheets were somewhat wrinkled and under the bed I found an old wash cloth, a plastic bag, and a marijuana vaporizer with a full cartridge of THC concentrate (I assume). Again, the staff was very nice but the room itself was almost disgusting. There also seems to be some long-term tenants here from the number of people just standing in the doorway conversing and smoking cigarettes as well as the car on blocks in the parking lot. I only booked this hotel because it was a very competitive weekend for booking and I stilled paid $180 for one night due to price hikes for a football game. This room wouldn't be worth $75.
Stayed 1 night in Oct 2023

4/10 Poor

Dejuan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bugs in room and tub was filthy need to be re painted
Stayed 1 night in Oct 2023

2/10 Terrible

Nicole

Stayed 1 night in Oct 2023

2/10 Terrible

Alex

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelodge Sucks
It wasn’t the best hotel I’ve ever stayed in but it was definitely the worst. Everything from the stale cigarette smoke to the feral cat roaming the parking lot to the screaming couples at 3am made this stay one rung up from hell. I would have been more comfortable sleeping in my car. I had to take 3 showers when I got home. This place was simply the worst hotel on planet earth.
Stayed 2 nights in Sep 2023

2/10 Terrible

Tyjuan

Business traveler
My room was old out out ivpaid for two rooms but obly one was available. Looks like a drug haven.
Stayed 1 night in Sep 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not safe! Broken windows and run down property. BUGS in room. Rooms are filthy and smell like smoke. Loud music played in other rooms, people are living here and sit outside rooms partying. Looks like a drug/prostitute den. Not a safe place!
Stayed 2 nights in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
I liked the area where the hotel was. The staff was friendly and helpful. The rooms seemed alittle outdated but adequate.
Stayed 5 nights in Aug 2023

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived for check in and was welcomed by I believe Brendan was his name the manager of the property. He was very welcoming and nice. I was checked in quickly and hassle free. I didn't pay any unexpected charged or fees which I was so happy about . As the last hotel I had to pay for my animal but it stated pet friendly and didn't mention any extra fees on their website. So that made me very pleased. I got to my room and pretty impressed. The bed was comfortable and they had the big fluffy pillows Score lol. Big plus they have 24/7 coffee in the office and a kidney bean shaped pool . Not that the shape matters but it was cool to me 😂. The room also comes with a mini fridge and microwave all the standard stuff any good room would. Oh and the options for food close by there is a bit of everything within walking distance or a 2-4 min drive. Also a bonus Denny's is within walking distance. The next morning house keeping was very friendly. Enji and Missy where some of the nicest ladies I've met. I can stay I will definitely stay here again. Till next time my new friends.

6/10 Okay

David

Traveled with family
Liked: Staff & service
First of all, although I reserved two rooms, only one room was there in my name when I arrived. The clerk DID get me the second room, after some back-and-forth. (She was nice, and helpful. Alesha, I think.) The pool was closed for repairs (that should have been on the website).
Stayed 1 night in Aug 2023

10/10 Excellent

Chad

Stayed 1 night in Aug 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2023

4/10 Poor

sharron

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It seemed okay clean, but the bed was horrible. It was a spring mattress that crunched when you sat on it. We did not feel safe at all and decided to drive home instead of staying the night.
Stayed 1 night in Jul 2023

2/10 Terrible

Parish

Stayed 2 nights in Jul 2023

2/10 Terrible

Parish

Traveled with family and small children
Liked: Cleanliness
We had a good time besides when there people don't have transportation and money right away they don't give them time to come up with the money or a little longer to find transportation I'm a single mother and I don't drive and wasn't able to be picked up til 12 and manger said something to me about my ride coming at 11:45 instead of 11:30 and we had everything out by 12 one of the housekeepers was really rude
Stayed 1 night in Jun 2023

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel Lodge Lansing
The room wad great because of the no carpets. My service animal was kept cooler because of the floor vs carpet. Check in wad great and met a lot of very nice residents. Pool was very enjoyable.
Stayed 1 night in Jun 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience
Stayed 1 night in Jun 2023

8/10 Good

Kaitlyn

Stayed 3 nights in May 2023

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness
Cold water did not work in sink. Lights did not work by bedside. Comfort level of bed was poor. Just a short stay overnight for Granddaughter’s graduation from MSU.
Stayed 1 night in May 2023

8/10 Good

Penny

Traveled with family
Disliked: Cleanliness
Could have been better
Stayed 1 night in May 2023

10/10 Excellent

Amika

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet.
Stayed 1 night in Apr 2023

8/10 Good

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was convenient at a good price. There was several dinning options there. It served my purposes well. The only thing I did not like was that the room smelled like smoke.
Stayed 1 night in Feb 2023

10/10 Excellent

Gregory

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was nice and quiet
Stayed 1 night in Feb 2023

10/10 Excellent

Dana

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and spacious.
Stayed 1 night in Dec 2022
Response from kat on Dec 25, 2022
Thanks so much for the kind words, Dana. We’re so happy you enjoyed your stay. We strive to offer every guest the best experience. Your praise mean a lot!”

8/10 Good

Craig

Stayed 1 night in Nov 2022

2/10 Terrible

Steven

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked into my room and it smelled like smoke. Not a big issue. Then I used the shower and there was hair in the tub and mold on the shower curtain. I go to get in bed and it smelled of urine. I ended leaving the property. I reported these issues to the front desk and they wanted to change room, but I did feel comfortable sleeping in any rooms there.
Stayed 1 night in Nov 2022

10/10 Excellent

Ramona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All on one floor, easy to get to, adequate parking, clean. Older facility and needs some updating, tub reglazed, etc., but certainly a good place.
Stayed 1 night in Nov 2022

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service
The property is dated, but it was clean.
Stayed 1 night in Oct 2022
Response from Property Management on Nov 4, 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service
I booked this room for a newly hired employee assigned to a project in the area. Upon checking in, he discovered cockroaches crawling on the floor and bed. I booked him a room at another hotel and have yet to receive confirmation of a refund.
Stayed 4 nights in Oct 2022
Response from Property Management on Nov 4, 2022
Thank you for taking the time to share your feedback. I am very sorry to hear the hotel was not up to par with your standards. Management at the property has been made aware and will address the issues immediately. We appreciate you bringing this to our attentionI hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Don’t do it.
Unbelievable. The room smelled like cat piss. There were flies in the room (an excessive amount). The vinyl flooring was peeling up. On a more positive note…..the two gentlemen that I dealt with at check-in and check out were very helpful and courteous. I wish that I thought to take pictures for this review.
Stayed 1 night in Oct 2022
Response from Property Management on Nov 4, 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terrible

Aaron

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
All the rooms smelled smoky, even when moved rooms. The other residents were loud and intimidating. The first words one of our group heard was “Goddamnit, Where’s my gun? I’m going to **** somebody up!”. There was dog mess in the parking lot.
Stayed 2 nights in Sep 2022
Response from Property Management on Nov 4, 2022
Thanks for taking the time to express your concerns to us, we appreciate it! The conditions you have described are unacceptable, and we are sorry that your experience was anything less than exceptional. Management has been advised of your concerns so that they may be reviewed to make improvements where necessary

8/10 Good

Adrienne

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

2/10 Terrible

Tia

Traveled with family
Disliked: Staff & service, room comfort
When I arrived the woman who checked me in was pleasant. She asked if I wanted to keep the same form of payment which I reserved the room on. I indicated I did not. She took my credit card, ran it, then made a copy of my card, writing down the numbers, which I found suspicious. She then made a copy of my drivers license. I asked why she was doing that as I felt very uncomfortable with this. The owner was there and said he had problems with people not paying? She then gave me the keys to my room. I went to look at the room, turn on some lights, as I knew I would be returning late in the evening. I left to go celebrate my daughter’s birthday. I returned to the motel at 1:15 AM and could not get into the room. I tried several times. I had to go back to the office, and was told that I had not been checked in, and that my room was given away. Thankfully there was another room available. The bed was uncomfortable, springs made noise when I got in and out of bed. Walls were paper thin and could hear people and dog in room next to me until early hours of the morning. The stay was a nightmare. At least however I did not have to try and find another room at 1:30 in the morning.
Stayed 1 night in Sep 2022

10/10 Excellent

Jeffery

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good enough
Modest and worn accommodation. Staff very helpful and friendly. Potential option for economy minded. Worked for us for a football Saturday.
Stayed 1 night in Sep 2022
Response from Property Management on Nov 4, 2022
Thank you so much for taking the time to provide feedback about your recent stay. We really do appreciate all comments both positive and negative as that is how we grow as a team and can ensure that things will be better for your next stay.

2/10 Terrible

Lisa

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Our room was dirty and smelled like an ash tray.
Stayed 2 nights in Sep 2022

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service
The room was clean but smelled of old cigarettes and it was labeled as non-smoking
Stayed 2 nights in Aug 2022

10/10 Excellent

Dawn

Stayed 1 night in Jun 2022

4/10 Poor

michael

Traveled with family
Disliked: Cleanliness, room comfort
dont go here
arrived at room a/c was off and it was 90 outside so very hot in room cleanliness was so so but worst issue was that they used too much detergent sheets woke up next day with skin burning huge disappointment for sure will find other lodgeing when in Lansing area plus place looks like several people are actually living on property
Stayed 1 night in Jun 2022

10/10 Excellent

KANAME, Columbus

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in May 2022

8/10 Good

Jackie

Traveled with partner, Traveled with family
Liked: Cleanliness
Travelodge is a quick convenient property to stay on a budget! Staff are friendly & helpful. It has continued to improve the last year or two.
Stayed 2 nights in May 2022
Response from Property Management on May 17, 2022
Jackie, We were so happy to hear about your stay. We have been making a lot of upgrades to the property and it encourages the staff to hear reviews like yours. I will share this review with my team. Take care and please stay with us again.

2/10 Terrible

Barry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience
I stayed at the Travelodge by Wyndham- Lansing this past weekend (through hotels.com). I was charged $200.59 and it was literally the worst hotel room I have stayed at in my life. There was garbage in the pail when we checked in, I couldn’t shower because it was completely disgusting, the floor was literally sticky and the cost was insane considering what I paid for. Wyndham should be ashamed of this property. I want my money back.
Stayed 1 night in May 2022

8/10 Good

Rafael, Casselberry

idk
Stayed 2 nights in Apr 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpful they take care of you when you're third parties don't
Stayed 1 night in Feb 2022

4/10 Poor

Doris

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Malfunctioning heater…had to sleep with our clothes and winter coats on… a friendly maintenance man brought us a space heater. This was the coldest night of the year at 3 degrees F)
Stayed 1 night in Jan 2022

10/10 Excellent

ILONGO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021