Ratings based on 28 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Isle of Man

January 2015 for 1 week

Posted Feb 4, 2015
Pros: Staff including Activity Coordinators who worked really hard to keep everyone happy
Cons: A total refurbishment would result in this being a lovely place to stay in. Basic essentials should be included in the price.
Location: About 10mins walk into town & close to the waterpark, short walk to a beach and a taxi is only 2 - 3 euros
Our 1st disappointment was actually with Expedia - we had requested a 2 bed apartment but on arrival discovered that we had been allocated 2 separate 1 bed apartments that weren't even close to each other! However, thanks to Rosa at the main desk we were moved closer to each other, No 2 bed apartments were available. We upgraded to all - inclusive when we got there and made quite a saving compared to if we had booked this prior to the holiday! (Something to keep in mind)! The main reason I wouldn't stay there again is that having stayed in the Blue Bay previously, it was obvious that this hotel appeared tired & run down and in need of a complete facelift. I was also disappointed that basics had to he hired e.g. 8 euros for a kettle, iron which was non returnable. You also need to budgets to pay for TV access and Wi-Fi - although they state that this is free in public areas, you will find it difficult to access it anywhere apart from the main reception area. .
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent value for money

Posted Jan 24, 2015
Pros: Friendliness of staff, well-kept grounds and location
Cons: It's ready for some refurbishment:eg. sofas very saggy and towels rather old!
Location: In a quiet area about 10 minutes walk from the sea
We wanted a cheap and relaxing week in the sun and decided to join some friends who were on a longer stay here.The rate was 'all inclusive' and there was certainly plenty to eat. All meals were buffet style with a varied selection; nothing fancy, but reasonable quality and attempting to cater for all tastes. Wine, beer and local spirits all quite drinkable. Rooms were actually small apartments: very spacious and with a sunny balcony. Decor a little tired, but very clean and fairly comfortable. We felt the hotel was a bit understaffed, but all employees were very polite and friendly in spite of their heavy workloads.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom manchester

Hotel short walk or drive from teguise centre.

Posted Dec 27, 2014
Pros: As above.
Cons: More staff on reception when parties arrive so staff can manage problems without keeping others waiting.
Location: Teguise centre near for good walkers. Taxies very quick and cheap.
Very well looked after by Rosa, machu, ma luz, malena and Christina. Staff friendly and helpful at all times. Also franklin. Bed mattresses bit too hard. Thanks everyone.good choice food from machu.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Comfortable and homely experience.

Posted Dec 27, 2014
Relaxing. Staffs very helpful and friendly. Nice food. Good location.
3 out of 5
by A verified travelerfrom Madrid

Lugar tranquilo y el personal muy correcto

Posted Sep 28, 2014
El apartamento está a 20 minutos de la playa andando. En coche 5 minutos. Lugar tranquilo para descansar. La comida repetitiva. El personal del hotel bastante agradable y me ayudaron para el check in del vuelo de vuelta.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Madrid

Ideal para pasar unos diasconociendo la isla

Posted Sep 16, 2014
Pros: La ubicacion
Location: Tienes todo a poca distancia
Aunque solo lo hemos usado para dormir, comodas camas y sufiente espacio para descansar.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Barcelona

El entorno de la piscina estaba un poco sucio.

Posted Aug 17, 2014
Pros: El personal
Cons: cuidando un poco mas la zonas comunes mas habilitadas.
Location: bien
Con estar un poco sucio, me referia a la dejadez del bar al recoger los vasos y platos usados por los usuarios.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom poppi (ar) italia

Soggiorno a lanzarote costa teguise

Posted Jul 17, 2014
Siamo partiti io è la mia ragazza per lanzarote il 5 luglio, prezzo decisamente interessante (solo 340€ Volo hotel) ma un po' titubanti. Devo dire invece che tutto è andato x il verso giusto, personale accogliente camera spaziosa e luminosa e il cibo davvero buono. Ottima vacanza a prezzo irrisorio.w expedia
2 out of 5
by Brigittefrom Heilbronn

Würde das Hotel nicht mehr buchen.

Posted Jun 29, 2014
Pros: Service an der Bar war gut. Freundliches Personal.
Cons: Das Essen könnte verbessert werden. Gemüse war verkocht, Fleisch zu trocken. Die Qualität der Produkte war unbefriedigend.
Location: Das Hotel ist ca. 10 Gehminuten vom Meer entfernt. Wir hatten für 1 Woche ein Mietauto deshalb war für uns die Lage nicht so wichtig.
Essen war mangelhaft. Zimmer waren soweit sauber und im allgemeinen ok. Wir waren die einzigen Deutsche sonst viele Spanier und Engländer. Durchschnittsalter 60-70 Jahre. Wir waren im Juni für eine Woche.
4 out of 5
Recommended
for Everyone
by jewfrom jersey c i

we had a pleasant stay

Posted Mar 10, 2014
Pros: i might go back but only self catering
Cons: the highly entertainment,sun beds on balconies
we stayed as self catering and was a little disappointed that only one hot ring worked and don't know ,the last time the fridge was defrosted, but we only wanted to cook breakfast any way ,and ate out every night ,we had a large balcony so we sat on it as it was in the sun all day but it would have been nice to have sun beds on balcony. it was a nice walk to the beach ,and on a night we got taxies back to hotel