Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Clean, new and lovely staff

Posted Jul 6, 2015
Accommodation is lovely and so clean - bar and restaurant are really good and happy hour 4-5.30 (happy hour and a half) is a great recommendation - staff are fantastic - pool lovely - what more could you want?
Comment from EPC
Aug 2, 2015 by Diamond Resorts, EPC
Thank you for your kind comments! We are glad you enjoyed staying with us. We are sure future travellers will take on your happy hour tips and we hope to welcome you back to stay with us again in the future. Jeanette Hansen Resort manager
5 out of 5
Recommended
for Couples
by A verified traveler from South Wales

Worth triple what we paid!

Posted Jun 15, 2015
Jardines del sol was such an amazing hotel, I find it hard to put it in to words, you just have to go and experience it for yourselves! We arrived early on Saturday the 6th and our room was available for early check in - which is always nice after a long morning of traveling! Beautiful room, very modern and comfortable. Staff where amazing, very helpful, pool and facilities where clean at all times of the day. Hotel is about a two minute walk to the beach and then its about a 10/15 minute walk to the main harbour with all the bars and restaraunts, however there are lovely places to eat and drink on the way. Overall a very relaxing ane enjoyable holiday which was just what we needed! Will most certainly be returning!
Comment from EPC
Aug 2, 2015 by Diamond Resorts, EPC
Thank you for your kind comments! We are glad to read that you enjoyed staying with us at Jardines del sol. Our staff are held to an excellent level of service so we are glad you found our team helpful and friendly. We are glad you found the resort to be in a good location for you holiday needs and we hope to see you again soon. Jeanette Hansen Resort manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Granada

Apartamentos muy equipados, amplios y todo nuevo

Posted Jun 11, 2015
Pros: Apartamentos amplios, nuevos y muy equipados. La cama de matrimonio es muy acogedora, con un colchón súper confortable y 2 sobrecolchones.
Cons: La presión del agua en la ducha debería ser un poco mayor.
Está en una zona tranquila, cerca para ir con coche pero lejos para ir andando desde el pueblo o la playa. Parking privado gratuito, piscina espectacular, al aire libre pero con agua climatizada a 26º. Los apartamentos son muy amplios, súper-equipados y recién reformados por completo, por lo que están a estrenar. Tener 2 dormitorios, 2 cuartos de baño, cocina completa, salón y terraza para sólo 2 personas es un auténtico lujo. Es como estar en tu segunda casa. El personal es súper amable y atento. Sin duda la mejor relación calidad-precio de toda la zona.
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

Very friendly clean spacious resort

Posted Apr 30, 2015
Cons: An end to the building work.
Location: Very pleasant walks by the sea. Lots of restaurants but not within walking distance
Unfortunately, the building work and only a take away facility from the restaurant spoiled our holiday. Otherwise the friendly helpful staff were as usual a pleasure.
Comment from Hotel Management
Jun 16, 2015 by Diamond Resorts, Hotel Management
We regret to read of your disappointment with your stay with us. The refurbishment works are going on so we can improve our resort and the facilities we offer, all travel agents should be advising their guests of the works before booking your stay with us so you are aware before arriving on site with us. We do hope that despite this you enjoyed your stay and that you would visit us again in the future. Jeanette Hansen Resort manager
5 out of 5
Recommended
for Couples
by Maurice from Surrey

Great place

Posted Apr 3, 2015 on Hotels
Been here about 12 times do I have to say anymore.
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Great

Posted Mar 27, 2015
Pros: Well maintained hotel. Staff at reception were extremely helpful and pleasant
Cons: the wifi signal was almost non existent in our cottage, so we could not use our devices. They should improve their wifi signal strength
Location: Near (driving distance to) Los Hervideros and las Salinas. Not far from the PArque Nacional Timanfaya. The town of Teguise is well worth a visit.
Lovely, nicely-designed buildings, Comfy beds, and well equipped kitchen,
Comment from Hotel Management
Jun 8, 2015 by Diamond Resorts, Hotel Management
Thank you for your kind comments, we are glad you enjoyed saying with us. We are happy to read our team were helpful and friendly towards you and ensured nothing was too much to ask! We of course take on board your comments and we will be working on the wifi service for you. We hope you will come back again soon. Jeanette Hansen Resort manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockport

Yet again excellent....

Posted Feb 24, 2015
Pros: Very relaxed atmosphere, and nothing to much trouble for staff.
The staff, complex, and accomodation were all excellent.There is a 15 minute walk to nearest beach, and a little longer to centre of Playa Blanca.However for those who dont fancy the walk then a taxi ride (rank outside complex) will cost between 3 and 4 Euros.
5 out of 5
Recommended
for Families
by A verified traveler

Fabulous Resort

Posted Feb 17, 2015 on Hotels
Fantastic clean well kept resort with very friendly staff and great facilities.
4 out of 5
Recommended
for Getaway With Friends
by Jeremias from Feusisber

Super Apartments mir nervigem Check in

Posted Feb 14, 2015 on Hotels
Wunderschöne Anlage mit super ausgestatteten Apartments. Der einzige negative Punkt ist, dass das Check in über eine Stunde dauerte. Dieser Apartmentkomplex gehört zu einer Eigentümerkette. Kommt ein Miteigentümer zum Checkin hat dieser Vorrang. Unser Check in wurde mittendrin unterbrochen, weil ein "VIP" einchecken wollte. Es herrschte nicht sonderlich Andrang an der Rezeption, aber der Rezeptionist machte dauernd unnötig lange Ausführungen. Bis wir unser Check in abschliessen konnten hatten wir sein Gelaber schon zum vierten Mal gehört! Diese Memberregelung ist völlig unnötig, denn auch wir waren bezahlende Gäste. Dadurch verärgert man nur zukünftige potentielle Member
5 out of 5
Recommended
for Everyone
by A verified traveler from norfolk

Excellent value for money

Posted Feb 12, 2015
Pros: It's cleanliness, it was quiet, staff very helpful and friendly
Cons: Maybe an extra blanket as it was a tad cooler than expected
Location: Plenty of choice in playa blanca, shops restuarants, things to do
We wanted a few days break and certainly found an ideal spot, 15 minute walk to beach or a short taxi ride to centre of playa blanca ( made even easier as the taxi rank is outside main gate). All staff exceptionally friendly, spoke English and very helpful. Renovations were going on during our stay but none disturb us even though they were being carried out opposite our villa. Unfortunately the weather was not too good, but no one can do anything about that, it did not detract from enjoying our stay.
Comment from Hotel Management
Jun 5, 2015 by Diamond Resorts, Hotel Management
Thank you for your lovely comments, we are glad you enjoyed staying with us. We are sure future travellers will take on board your comments on the local area. We hope to welcome you back again in the future. Jeanette Hansen Resort manager