2 outdoor pools, pool umbrellas, sun loungers

Reviews of Seaside Los Jameos Playa

4 out of 5
Seaside Los Jameos Playa
Playa de los Pocillos s/n, Puerto del Carmen, Tías, Lanzarote

Reviews

9.4

Exceptional

Rating 10 - Excellent. 276 out of 387 reviews" "
Rating 8 - Good. 94 out of 387 reviews" "
Rating 6 - Okay. 12 out of 387 reviews" "
Rating 4 - Poor. 3 out of 387 reviews" "
Rating 2 - Terrible. 2 out of 387 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donald, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. The food assortment and quality was quite good and appeased even a finicky 7 year old.
Stayed 3 nights in Apr 2024
Response from Beate Sekula on Apr 17, 2024
Dear Donald, Thank you for your review. We're happy to read that you had a fantastic experience during your stay at our Seaside Los Jameos! It is wonderful to know that the quality of our gastronomy offer met your familly expectations. Your feedback is greatly appreciated. We hope to welcome you back for another enjoyable holiday soon!Best regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Arup

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 7 nights with my family (3 year old daughter) towards the end of March. I cannot compliment the staff at Seaside Los Jameos Playa enough from right from the beginning gave us an excellent service. A few call outs - Marina at front desk when dealing with my upgrade request, Noemi and Sandra from guest services who went above and beyond on my request to make my wife and daughter's birthdays special and the entire Kids club team who work tirelessly throughout the day to keep kids entertained but then again at the Kids disco. My daughter had the best time. The kids disco every evening is a game changer - she had so much fun with so many other kids but also it made her super tired! Food options were great - we usually would never stay somewhere with only one restaurant but the daily options and themed nights were great. Soo many fresh meat and fish options. I can't comment for vegetarians but we didn't get bored. The resort on the whole is good. Rooms are great - the double room is a bit small if you have kids hence the request to upgrade to Junior suite which was far spacious. Love the pools by the kids club as they were safe/shallow enough for my daughter to play without me needing to get in and the little playground on the sandy bit is fantastic! We didn't really explore much but it is so easy to wonder onto the beach front which has lots of shops and restaurants, so location wise it is great - including the fact it was a 10 min drive from the airport!!
Stayed 7 nights in Mar 2024
Response from Beate Sekula on Apr 9, 2024
Dear Arup, Thank you ever so much for sharing your recent experience with us. We're thrilled to hear that you and your family had such a wonderful stay with us. We truly appreciate your kind words regarding our staff members, especially Marina, Noemi, Sandra, and our dedicated Kids Club team. Also, it's delightful to know that we were able to make your wife and daughter's birthdays extra special! We're pleased to hear that you enjoyed the variety of food options available in our restaurant, and we're glad that you liked the plenty of fresh meat and fish options to choose from, as well as you found our resort facilities enjoyable. Thank you for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the future. We hope to see you soon with us. Best regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8th time at this hotel and everything was great. Staff are brilliant. Evening entertainment not as good as it used to be unfortunately and rooms could do with a revamp.
Stayed 7 nights in Mar 2024
Response from Beate Sekula on Apr 1, 2024
Dear Dawn, Thank you for choosing our Seaside Los Jameos once again for your recent stay, and for taking the time to share your feedback with us. We are delighted that this was your eighth stay with us, this is truly remarkable!We're delighted to hear that you had a great overall experience, and that our staff provided brilliant service throughout your stay. On the other hand, we regret that the evening entertainment didn't meet your expectations compared to previous visits, and your feedback regarding the rooms is also noted. We welcome your suggestions for improvement, and we will certainly consider it for the future. As you may already know, we are working on revamping our rooms so you can all have a fresher stay with us. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back for your 9th time. We are waiting you! Kind regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Is a beautiful hotel in lovely grounds and gardens. Kids would love it. Rooms are clean and spacious and food was great. Lots of activities for all ages. My husband took ill when we were there and was hospitalised. I ended up staying there for an extra 11 days on my own. The staff at reception and in the restaurant were amazing. They did everything they could to help me. Not sure I would have coped so well without their kindness.
Stayed 7 nights in Feb 2024
Response from Beate Sekula on Mar 12, 2024
Dear Deborah, We sincerely appreciate your heartfelt review and the time you took to share your experience with us. While we are glad to hear that you found our hotel beautiful with spacious rooms, great food and a variety of activities, we are truly sorry for your husband's illness.It warms our hearts to know that our reception and restaurant staff provided you with the support and kindness you needed during such a challenging time. Your words mean a lot to us and we are grateful for the opportunity to have been of assistance.Once again, thank you for choosing us and for your kind review. We hope your husband is on the road to recovery and we hope to see you both again in our oasis of peace. Warm regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

PALVI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and loved it, will definitely be back soon!
Stayed 5 nights in Feb 2024
Response from Beate Sekula on Feb 26, 2024
Dear Palvi, Thank you very much for your kind words. We're absolutely thrilled to hear that you had an amazing experience during your stay at Seaside Los Jameos****. We are very pleased to know that you are already planning to return. We can't wait to welcome you back soon for another wonderful stay. Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Vincent Fredrick, Stalybridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with trees
Stayed for 8 nights just after New Year and I must say what a lovely hotel. Very friendly staff welcoming on arrival very quick check in our room wasn't ready yet but given a card to get drinks at the bar until it was. Cases were already in the room. Nice room kettle, clean and ample space. Modern tv good wifi in most areas. Restaurant and food choice was outstanding wanted for nothing, Fresh fish meat salads all day every day. Two great evening bars the piano bar quieter no kids small and just nice, the family entertainment bar large evening kid shows and adults entertainment so you have a great choice. Two pools one heated hundreds of sun beds but if your a sun worshipper there 100's of trees on site giving you shade most of the day this was only disappointed by the inevitable 07:00 in the dark route march by the Germans to snap up the best beds and have their own little empire will they ever change? Overall a great hotel great location fantastic food but too many trees and shade but each to their own.
Stayed 8 nights in Jan 2024
Response from Beate Sekula on Jan 23, 2024
Dear John, Thank you for choosing Seaside Los Jameos and taking the time to share your detailed feedback. We are delighted to hear that you had a lovely stay and enjoyed various aspects of our hotel. Your appreciation of our friendly staff, well-appointed room and outstanding food offerings is truly gratifying. We're pleased to have provided you with a variety of entertainment options and amenities to enhance your experience. We are also very happy to know that our Piano Bar met your expectations! On another note, we regret that we did not meet your expectations regarding the gardens of our facilities. Moreover, regarding the reservation of sunbeds, our hotel does not allow these to be reserved and therefore the team checks them daily at 11:00, 12:00 and 16:00 in order to prevent this practice and react to such situations. Under such circumstances we always recommend approaching any of our pool team staff who will kindly assist you in finding one to your taste.Thank you for your comments. They are truly valuable to us as we continually strive to enhance our guest experience. We look forward to the pleasure of welcoming you back on your next visit to our Seaside Los Jameos.Kind regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

AIDAN

Fantastic
Stayed 11 nights in Jan 2024
Response from Beate Sekula on Jan 22, 2024
Dear Aidan, Thank you very much for your review. We're thrilled to read that you had a fantastic experience with us and it was a pleasure to pamper you and to have you among our guests. We hope to be able to welcome you again soon and wish to thank you for having chosen Seaside Los Jameos ****.We hope to have the pleasure of welcoming you back for another fantastic stay in the future! Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It grows on you. At first you are okay happy - not the best but better than average. As time goes on, it becomes more familiar. The food is good bearing in mind its buffet cuisine. The central pool is warm and the staff are friendly enough although we were seriously told off for eating purchased meals in the wrong area! There were no signs but she was not happy. Sun beds are a bit squeezed together but when you’re settled - all is good. Overall we settled in to the place and became very comfortable. Weather was perfect which did help. I can see why it’s recommended.
Stayed 9 nights in Jan 2024
Response from Beate Sekula on Jan 17, 2024
Dear Paul, Thank you for sharing your experience on our Seaside Los Jameos. We appreciate your candid feedback and are delighted to hear that the hotel grew on you during your stay.It's pleasing to know that the familiarity of the surroundings, coupled with good buffet cuisine, contributed positively to your experience. Also, we're glad to hear that you found pool inviting and the staff friendly.Thank you for choosing us, and we hope to have the privilege of welcoming you back for another comfortable and enjoyable stay in our resort! Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room as well as beautiful pool and gardens. It was a very short walk to the beach. Excellent all around.
Stayed 1 night in Jan 2024
Response from Beate Sekula on Jan 12, 2024
Dear Donna, Thank you for rating us with the highest score! We truly value your generous comments regarding our delightful room, and beautiful pools and gardens. Also, we are very pleased to know that our prime location met your expectations! Once again, thank you for your feedback and it was our pleasure to have you as our guest. We hope to welcome you back to Seaside Los Jameos. Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Good

Michael G, Cork

Stayed 8 nights in Dec 2023

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7th time staying at this hotel. The staff are amazing and go above and beyond, nothing is to much trouble. Food is fantastic and varied yes the restaurant does get busy but your on holiday so no rush. Rooms slightly dated but spotlessly clean.
Stayed 10 nights in Nov 2023
Response from Beate Sekula on Dec 1, 2023
Dear Dawn, A heartfelt thank you for choosing Seaside Los Jameos for the seventh time! Your loyalty means the world to us, and we are truly grateful for the trust you've placed in us. It brings us immense joy to know that our staff's exceptional service has left a lasting impression, making each of your stays truly memorable. On the other hand, we sincerely appreciate your feedback, and we regret to learn that you found our rooms to be outdated. Your input is valuable to us, and we assure you that we will carefully consider your comments for future refurbishments.Once again, thank you for having chosen us, we would love to receive you again in the future.Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choice second to none.
Stayed 5 nights in Nov 2023
Response from Beate Sekula on Nov 28, 2023
Dear Brian, Thank you for sharing your positive experience with us. We are truly pleased to learn that you considered the food choices at our Seaside Los Jameos to be of exceptional quality! Our culinary team takes great pride in offering a diverse and high-quality selection to cater to various tastes.Your feedback is valuable to us and we appreciate your time in providing it. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Good

Anna

Stayed 4 nights in Nov 2023

8/10 Good

paul

Stayed 4 nights in Nov 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Very enjoyable and relaxing stay.
Stayed 4 nights in Oct 2023
Response from Beate Sekula on Nov 9, 2023
Dear John,We are delighted to hear that you had an outstanding experience during your relaxing vacation in our Seaside Los Jameos! Thank you for your positive feedback, we hope to see you again for another enjoyable stay. Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel in extensive grounds
Large extensive hotel but surprisingly quiet, even in half term week. Food was excellent, Plenty of choices, buffet style, cold food indoors- hot food outside.
Stayed 2 nights in Oct 2023
Response from Beate Sekula on Nov 9, 2023
Dear Adrian,I am delighted to read that you had wonderful holiday and that you enjoyed our facilities, as well as the variety and quality of our gastronomy offer. It was a great pleasure to have you amongst our guests and we are looking forward to receive you again very soon for another relaxing vacation!Best regards from Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Elizabeth Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All aspects of the hotel - the room, communal areas, the pools, the entertainment, the staff and the food were outstanding. Superb in catering for gluten free dietary requirements. An amazing holiday, we will definitely be back.
Stayed 7 nights in Oct 2023
Response from Beate Sekula on Nov 2, 2023
Dear Elizabeth,We are delighted to hear that you had an outstanding experience during your vacation in Lanzarote and that you found all our facilities, service and entertainment activities to be exceptional. It is also great to read that you enjoyed our gluten free options and we are delighted to know that we have exceeded your expectations this term. Once again, your kind words mean the world to us and nothing makes us happier than to know that you will definitely be back with us.Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
4th stay here. Overall love it. Standard of food (all inclusive) extremely good. Cleanliness excellent. Only complaint is staff seem over extended on this stay. But lovely stay all the same.
Stayed 7 nights in Oct 2023
Response from Beate Sekula on Oct 31, 2023
Dear Malcolm,we are humbled to read that your overall stay was fantastic in our Seaside Los Jameos! It is a pleasure to read that you found the quality of our food and the cleanliness of the facilities excellent.On the other hand, we regret that you found the staff over extended. Depending on the month, the hotel can be in high season and we adjust the staff to the needs of the hotel. Thank you for this valuable comment and we will take it into account to review and improve this aspect.We wish to thank you for your kind feedback and we are looking forward to receive you again soon!Kindest regards,Beate Sekula, General Manager Seaside Los Jameos****

4/10 Poor

Christian

Disliked: Cleanliness, room comfort
Very disappointing return to this hotel
Stayed 8 nights in Sep 2023
Response from Beate Sekula on Oct 11, 2023
Dear Christian,thank you for your review about your recent stay with us.Since we strive to maintain and continuously improve our high standards, a constructive feedback of our guests is of great importance to us. Therefore, we would kindly ask you to specify your remark to understand better how we can improve our hotel or provide you with further information on our current ones.We are looking forward to hearing from you soon and hope you give us another chance to exceed your expectations. Kindest regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel, every bit as good as it was back in 2017 and 2019 probably even better if that is possible as it was already brilliant.
Stayed 2 nights in Sep 2023
Response from Beate Sekula on Oct 9, 2023
Dear Caroline, thank you for your kind words and for choosing to stay with us again in our Seaside Los Jameos. We are very happy to read that you found our hotel amazing and that your recent stay was even better as your previous visits.Our goal is to provide our guests with a memorable and enjoyable experience, and it is always rewarding to know that we have succeeded in doing so. Thank you for choosing us and we hope to see you again soon. Warmest regards, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms,great hotel,clean and lots of food options
Stayed 4 nights in Sep 2023
Response from Beate Sekula on Oct 2, 2023
Dear Nick,thank you very much for your review, it is delight to hear that you have enjoyed our culinary offerings and your stay at Seaside Los Jameos****.It was a great pleasure to have you amongst our guests and I hope that we may welcome you again in the near future.Warmest regards,Beate Sekula, General Manager Seaside Los Jameos****

8/10 Good

C Emmerson

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

David Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Our first time in Lanzarote. Hotel was all we could have wished for and more. Lovely room with balcony. Staff so friendly and eager to please. Food was amazing with lots of choices. In house entertainment every evening. Would definitely stay again.
Stayed 6 nights in Sep 2023
Response from Beate Sekula on Sep 20, 2023
Dear valued Guest, we are humbled to read that your overall stay was fantastic for the first time in Lanzarote! It is a pleasure to read that you found the quality of our food and the kind service excellent.Moreover, we are also pleased that you enjoyed the entertainment programme. Your positive feedback motivates us to perform even better!We wish to thank you for your lovely feedback and are looking forward to receive you for second time!Kindest regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully clean and welll run hotel, with incredibly friendly staff. Outstanding location. Breakfast buffet offered incredible variety of options. Back door of property effectively opens up on to the beach. 3 swimming pools, pool bar, kids club, nightly entertainment and a 13 hole putting course ! Price of drinks very reasonable. Lots of free on street parking adjacent to hotel.
Stayed 7 nights in Sep 2023
Response from Beate Sekula on Sep 20, 2023
Dear John, thank you so much for rating us with the maximum score on Expedia and for your lovely comments! It is to kind guests like you that we owe the success of our Seaside Los Jameos. We are proud that you enjoyed our location in front of Los Pocillos Beach and that the breakfast offer met your expectations. Moreover, it is a pleasure that you liked the hotel facilities, activities and the evening entertainment. Once again, we wish to thank you for your friendly review. We are waiting for you to enjoy another time in our Seaside Los Jameos! Best regards from sunny Lanzarote, Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Shane, Leicester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive food to die for ( loads of options to eat ) staff at the restaurant lovely especially Maximus
Stayed 7 nights in Sep 2023
Response from Beate Sekula on Sep 20, 2023
Dear Shane, thank you very much for your lovely comments about our Seaside Los Jameos. It is a delight to know that you have enjoyed the varied gastronomy offer and our kind service. Rest assured that I will share your wonderful comment with the whole team, especially with Maximus. It was a great pleasure to receive in the Seaside Los Jameos and we are looking forward to your return.Sunny regards from Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****

8/10 Good

Carolyn

Traveled with group
Liked: Amenities, property conditions & facilities
The only thing that’s not great is the music. It’s played all day everyday whilst trying to relax around the pool. I understand it being needed for specific activities but even then it’s played too loud. And why can’t the music go off or much quieter between activities. The entertainment in the evening was poor quality.
Stayed 10 nights in Aug 2023
Response from Beate Sekula on Aug 25, 2023
Dear Carolyn, thank you very much for your review and useful feedback that will help us to improve certain aspects of the service we provide to our guests. We would like to aplogise if the music in the pool area supposed an inconvenience for you. Rest assured that I will take your comment into consideration in order to find a solution. Furthermore, we are sorry if we fell below your expectations regarding the entertainment and very much appreciate your suggestion. Once again, thank you for choosing us as your vacation destination and we hope to have the pleasure to receive you again in the near future.Kindest regards, Beate Sekula, General Manager Seaside Los Jameos****

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice possibly too busy
Stayed 9 nights in Aug 2023
Response from Beate Sekula on Aug 21, 2023
Dear Emma,thank you for your review and for having chosen us for your recent vacation. It is nice to know that you enjoyed your holiday in Lanzarote. However, I regret to hear that the occupancy of the hotel supposed an inconvenience for you. As some seasons are more popular than others, I am sorry that you may have had the impression that our hotel was too busy. We apologise for any inconvenience this may have caused.Once again, thank you for your feedback and we hope to welcome you back in the future.Kind regards,Beate Sekula, General Manager Seaside Los Jameos****

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Niamh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No better place to spend summer holidays
Stayed 11 nights in Jul 2023
Response from Beate Sekula on Aug 11, 2023
Dear Niamh,thank you for staying at Seaside Los Jameos and for giving us the highest possible rating.We are really pleased to hear that you have enjoyed your summer holiday with us and that you think there is no better place to enjoy your vacation than Seaside Los Jameos.We are looking forward to welcoming you back in the future!Sunny regards from Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ideal holiday hotel
Fabulous holiday at this beautiful hotel. We stayed all inclusive and it was great This hotel is spotlessly clean, a great variety of all foods. Literally situated close to the beach. There are loads of sun loungers & towels available. The Director & her staff are so friendly and helpful. I would have no hesitation in recommending this hotel.
Stayed 6 nights in Jul 2023
Response from Beate Sekula on Aug 9, 2023
Dear Patricia,thank you for your kind word and for having chosen us for your stay in Lanzarote. We are humbled to read that you had a fabulous holiday and that we exceeded your expectations with our friendly and helpful service. Furthermore, it makes us proud that you were fully satisfied with our all-inclusive offer and that we were able to spoil you with our high-quality and varied culinary offer.We are very much looking forward to receive you again in the near future!Kind regardsBeate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

robb

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time in Lanzarote and I can honestly say we couldn’t have picked a better hotel. Food was amazing lots of choices at every meal time. We went in a group of 6 adults 2 children and not one bad tummy the whole holiday. Swimming pools for all ages and all immaculate and clean. Couldn’t recommend this hotel enough especially for families
Stayed 7 nights in Jul 2023
Response from Beate Sekula on Jul 24, 2023
Dear Robb,Thank you very much for your lovely review. It is wonderful to read that you enjoyed our amazing gastronomic offer and the swimming pools and we are thrilled that you think you couldnt have picked a better hotel.Thank you again for your review and recommendation and I hope to be able to pamper and welcome you again soon.Best regards from sunny Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Laressa

Stayed 7 nights in May 2023

10/10 Excellent

Catherine

Stayed 8 nights in May 2023

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday
Just home after our third holiday here & every bit as enjoyable as our previous stays..the interior of the hotel is beautiful, staff are friendly & helpful, the rooms are well furnished, the restaurant, the delicious food, the layout of the grounds & nightly entertainment is of a very high standard. We look forward to returning & highly recommend Los Jameos Playa Hotel…
Stayed 8 nights in May 2023
Response from Beate Sekula on Jun 8, 2023
Dear Francis,Thank you very much for your lovely review. I am pleased to read that it was already your third stay with us and that you enjoyed it to the fullest. We are especially proud of your praise for our friendly and helpful staff and our delicious food.We thank you for recommending us and look forward to your next stay with us.Best regards from sunny Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2023

10/10 Excellent

Mandy

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

John, Leeds

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located for shops, restaurants and bars, and the beach. The hotel is well maintained, and the rooms are spotlessly clean. Some towel rails would be useful in the bathroom as there was nowhere to hang anything. The buffet restaurant food options are excellent, although it is very noisy and busy, so not relaxing. The pools are large and clean and one is heated. It is very hard to get a sunbed with people reserving them as early as 8.30. We left our beds for 10mins to take our son to the kidsclub and our towels had been taken. This was because the hotel checks between 11 and 12 when you have to be on your bed or lose it! One family had gone in the pool one day and came out with a shivering child to find their towels had gone! The Animation team are excellent and work tirelessly throughout the day and evening to put on activities and entertainment for all guests. They made the holiday for our son and will probably be the main reason we return to Seaside Los Jameos.
Stayed 9 nights in Apr 2023
Response from Beate Sekula on May 2, 2023
Dear John,thank you very much for your review. It is a pleasure to read that you had a lovely family holiday in our hotel and especially enjoyed our food, location and pool area. Furthermore, it is great to hear that your son had a fun time with our animation team.Nevertheless, we regret that you did not completely experience the relaxing atmosphere that we strive for in our restaurant. It is true that it can get a bit more crowded at certain times, but it is still important to us to create a pleasant ambience so that our guest can fully enjoy their dinner. We are sorry if we failed in this aspect during your stay.Regarding the sunbed we would like to inform you that we are carrying out hourly checks to avoid the reservation. If we find sunbeds without a guest being present, we take the liberty of making the sunbed available to other guests. Please accept our apologies that we were a little too hasty with you and misjudged the situation. We hope that a solution was found quickly with our pool staff.It is a pleasure to hear that you consider visiting us again in the future and we would love to welcome you and your family again soon.Best regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Jessica

Stayed 7 nights in Apr 2023

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay for a couple. The all inclusive options rival a Caribbean all inclusive from a drinks perspective and the buffet was incredibly varied & delicious with freshly cooked fish and meat options every night. The staff are incredibly friendly and professional. The rooms are well appointed and have a very nice decor, as does the whole hotel. The setting of the hotel inside has lots of greenery and is very pretty to look at, and you are a stones throw from the beach and a collection of bars/restaurants as well as short cycle or scooter ride to the more populated part of Puerto del Carmen or the pretty Playa Honda. My only wish is that there was an option for more water to be made available in the room for the all inclusive guests instead of having to remember to bring it up with you from the bar. Thanks for a wonderful stay!
Stayed 10 nights in Apr 2023
Response from Beate Sekula on Apr 24, 2023
Dear Sophie,thank you for having been our guest and for sharing your lovely words. We are very pleased to know that had a faultless stay thanks to our professional service, our high standard gastronomy and a well-equipped room. It is also a great compliment that the design and décor was to your liking.Furthermore, we would like to thank you for your suggestion about the water in your room. Please be assured that I will review it with the team members as the satisfaction of our guests is the most important thing for us.It was a great pleasure to have you amongst our guests and we hope that we may welcome you again in the near future.Best regards,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Nicholas Del, Surbiton

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time we went there and we had a really nice 10 days. The place is really good for kids. The food is good for an all-inclusive and changes every day. The heated pool makes it nice for the early April holidays.
Stayed 9 nights in Apr 2023
Response from Beate Sekula on Apr 18, 2023
Dear Nicholas,thank you very much for your kind review. It is great to hear that you had a fantastic holiday in our resort and that you especially enjoyed our heated pool and gastronomy. We truly hope to have the privilege to welcome you back in a near future. Best regards from Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic in this hotel, they go above and beyond in all areas. The food is varied fresh fish and meats cooked to order. Theme nights make interesting meal choices every night. Bars and entertainment good and again staff are fantastic.
Stayed 9 nights in Mar 2023
Response from Beate Sekula on Apr 10, 2023
Dear Dawn,we thank you for your lovely review and are pleased to know that with our service and our gastronomy we could contribute to a fantastic holiday experience.My team and I hope to welcome you again soon and remain with best regards.Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Mar 2023
Response from Beate Sekula on Apr 5, 2023
Dear Inna,we are pleased to read that you had a great stay and we hope to welcome and serve you again in the future.Best regards from sunny Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****

10/10 Excellent

Nora

Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our holiday retreat
This was our second visit & it was as we expected-brilliant.
Stayed 14 nights in Feb 2023
Response from Beate Sekula on Mar 17, 2023
Dear Peter,thank you for your lovely review. I'm glad we met your expectations and you had a brilliant stay at Seaside Los Jameos ****.I hope that we have the opportunity to welcome you back one day in the future. Best regards from sunny Lanzarote,Beate Sekula, General Manager Seaside Los Jameos****