Ratings based on 628 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay! AC was already on so the room felt ama

Posted Apr 11, 2015
Great stay. We will definitely stay there again. They were friendly and quick at check in :)
5 out of 5
Recommended
for Families
by MARCO ANTONIO from Toluca, Estado de México

Excelente

Posted Apr 6, 2015 on Hotels
Todo estuvo excelente
4 out of 5
Recommended
for Families
by A verified traveler

Inconveniente mínimo

Posted Apr 4, 2015 on Hotels
El único inconveniente que tuvimos es que éramos cinco personas y no había un sofá para la quinta que era mi hijo el más pequeño, así que tuvo que dormir en la alfombra. Todo lo demás estuvo bien.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
De compras, esta bien para comprar,cerca de bes but
2 out of 5
by A verified traveler from Ciudad Juarez

Experience contrary to the hotel reviews :(

Posted Mar 23, 2015
Pros: The location is good.
Cons: Overall maintenance.
Location: Malls, restaurants. (Laredo is a small city)
The hotel wasn't what I expected. It looks old, smells bad and the A/C wasn't working. I called the staff so they can fix it. The security guard went to my room with a screw driver took off the heater cover and put it back (without doing anything) and just told me to wait. Of course I knew it wouldn't work, but it was very late in the night so I didn't argue. I'd recommend to give maintenance to all the hotel. I really don't know if i had bad luck with my room, but usually the reviews from expedia are acurate, I don't know what the other guest rated.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Mar 21, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey

Nice place, bed is so good, room is ok.

Posted Mar 13, 2015
Pros: Bed, pillow, blanquets
Cons: Cleanenes of the carpets on halls, maybe to old.... maybe need a little replacement
Location: Mall is close and also some good stores, area not so crowded
I was very exhausted and sleep so good and relaxed so much
5 out of 5
Recommended
for Families
by pat

This traveler left a rating score only Posted Feb 24, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

muy recomendable

Posted Feb 23, 2015
Buen mantenimiento, buena limpieza, lo mejor el personal del hotel
5 out of 5
Recommended
for Families
by carlos from Monterrey

Muy bueno

Posted Feb 17, 2015 on Hotels
Excelente hotel