Ratings based on 871 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Washington, DC

Under construction

Posted May 17, 2015
The noise level was so bad I couldn't sleep. The staff didn't do anything about it when I complained. I want my money back from this bad sleepless night.
Comment from Hotel Management
May 19, 2015 by Joseph, Hotel Management
Thank you for giving us the opportuntiy to serve you. First and foremost, I wish to express our sincere apologies for the situations you encountered during your stay in the hotel. There is no excuse for our performance . I am very concerned about is the fact that we failed to share the correct information with you regarding renovations during the reservation process. Please rest assured that we are addressing your concerns to ensure we avoid impacting guest experiences as much as possible; and more importantly we will work to ensure the information is clear at the time of booking to avoid such situations. Again, my sincerest apologies and hope that on your next visit to the Largo/Washington, DC area you will consider giving us another opportunity to serve you better. Respectfully, Joseph Galvan, CHA General Manager
2 out of 5
by A verified travelerfrom pennslvaina

very disappointed!

Posted May 13, 2015
Pros: Nothing
Cons: Everything
Location: Location was good
Hotel was under renovation and it was a mess! 1st room I got the AC did not not work after 4 calls and 2 trips to the front desk I was given a new room dust every where. Had to try and eat breakfast in the main hall way as dinning room was closed the warming trays sat I the hall all night with sheets over them, would have canceld but because I booked through Expedia there no cancel no refund. Maybe when finished it would be nice just wasn't what I am use to when staying out of town!!
Comment from Hotel Management
May 17, 2015 by Joseph, Hotel Management
Thank you for your email regarding your unfortunate experience at the Radisson Hotel Largo. First and foremost, I wish to express our sincere apologies for the situation you encountered when arriving at the hotel to find the renovation impacting your stay. I am very concerned about is the fact that you called prior to travelling and we failed to share the correct information with you. Please rest assured that we will be addressing the issue to ensure we avoid impacting guest experiences as much as possible; and more importantly we will work to ensure the information is clear at the time of booking to avoid such situations. Again, my sincerest apologies for the experience and hope that we will have the opportunity to welcome you back in our hotel in the near future. Sincerely, Joseph Galvan, CHA General Manager
Comment from Hotel Management
May 17, 2015 by Joseph, Hotel Management
Thank you for your email regarding your unfortunate experience at the Radisson Hotel Largo. First and foremost, I wish to express our sincere apologies for the situation you encountered when arriving at the hotel to find the renovation impacting your stay. I am very concerned about is the fact that you called prior to travelling and we failed to share the correct information with you. Please rest assured that we will be addressing the issue to ensure we avoid impacting guest experiences as much as possible; and more importantly we will work to ensure the information is clear at the time of booking to avoid such situations. Again, my sincerest apologies for the experience and hope that we will have the opportunity to welcome you back in our hotel in the near future. Sincerely, Joseph Galvan, CHA General Manager
2 out of 5
by A verified traveler

Hotel Renovations

Posted Apr 28, 2015
Disappointing stay. I called before I booked and the clerk did not tell me that the hotel was under renovation and there was no pool. Our room had a large hole in the ceiling and there is a missing light in the bathroom, which makes it impossible to see if you want to apply makeup. There should be another mirror in the room. It was definitely staying in a renovation. Not my choice for a vacation with two kids.
Comment from Hotel Management
Apr 29, 2015 by Joseph, Hotel Management
Thank you for giving us the opportunity to serve you. First and foremost, I wish to express our sincere apologies for the situation you encountered when arriving at the hotel to find the renovation impacting your stay. Please rest assured that we will be addressing the issue to ensure we avoid impacting guest experiences as much as possible; and more importantly we will work to ensure the information is clear at the time of booking to avoid such situations. Again, my sincerest apologies for the experience and hope that we will have the opportunity to welcome you back in our hotel in the near future, and welcoming you with the accommodations and personal service you rightfully expect and deserve. Sincerely, Joseph Galvan, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VaBeach, VA

Under Renovation, and Perfect!

Posted Apr 27, 2015
Pros: The renovations are going to be gorgeous, and the staff was amazingly helpful and polite!
Cons: Placing guests on floor sections with reno's ongoing is a bit unnerving, but with a large crowd, was understandable.
Location: Convenient to shopping, interstates, Redskins stadium, and Six Flags.
The construction was not an issue other than having us bypass the bar (hooray!) on our way to check in. Room service, staff, pool/lifeguard, and housekeeping were all friendly. Although listed as not having micro/fridge in room, these were a pleasant surprise! Sleep number beds have been removed in the new rooms, but having the microwave and refrigerator is much more convenient! Roving security was a big plus, as well, since the cheer moms on our floor couldn't keep their party in their room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington,DC

Having fun

Posted Apr 27, 2015
Everything was excellent. The only problem I had was the hotel is currently doing renovations. I wasn't able to enjoy the pool also.
1 out of 5
by A verified traveler

Disaster renovation

Posted Apr 20, 2015
Well... We got there and there was no lobby, we have to enter through a side door where the door mat it's a piece of cardboard. I don't mind the feel or the look at all because I do work in cnstruction But I don't like to go on vacation and see my job all over again. I deal with the smell of fresh paint everyday why do I have it in my hotel room. I'm sorry but it's true.
Comment from Hotel Management
May 17, 2015 by Joseph, Hotel Management
Thank you for your email regarding your unfortunate experience at the Radisson Hotel Largo. First and foremost, I wish to express our sincere apologies for the situation you encountered when arriving at the hotel to find the renovation impacting your stay. While I am glad that the team was courteous and apologetic at all times, it clearly does not make up for the disappointment we created with you and your family. I am very concerned about is the fact that we failed to share the correct information with you. Please rest assured that we have addressed the issue to ensure we avoid impacting guest experiences as much as possible; and more importantly we will work to ensure the information is clear at the time of booking to avoid such situations. We truly value your business and appreciate your feedback and comments. Again, my sincerest apologies for the experience and hope that we will have the opportunity to welcome you back in our hotel in the near future. Sincerely, Joseph Galvan, CHA General Manager
2 out of 5
by A verified traveler

Posted Apr 16, 2015
Was not told of ongoing renovations & other fees. No access to in room movie channels. Missing room essentials
Comment from Hotel Management
Apr 17, 2015 by Joseph, Hotel Management
Thank you for giving us the opportunity to serve you. Our sincerest apologies for the concerns you shared regarding your experience with our ongoing renovation. There is no excuse for our oversight in not making you aware of renovation during your reservation process. We have very strict procedures to make sure all future guests are advised in advance, and truly regret letting you down. Included in renovation is all new accommodations, the latest technical amenities, HDTV with special entertainment package. all new public areas, recreation, and food and beverage facilities. We expect to complete renovation next month and look forward to having you back with us enjoying the new facilities designed with your comfort in mind. Joseph Galvan, CHA General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Family Function

Posted Apr 6, 2015
The hotel lobby is in shambles. The room was clean and comfortable but the cleaning staff was knocking on the door from 9 am until I left. You cannot sleep past 9 am in this hotel anymore because the cleaning people will annoy you until you curse them out or just leave. I just lef tired and annoyed.
Comment from Hotel Management
Apr 13, 2015 by Joseph, Hotel Management
Thank you for giving us the opportunity to serve you. First and foremost, I wish to express our sincerest apologies for the situation you encountered when arriving at the hotel to find the renovation impacting your stay. In particular our housekeeping staff knocking on your door at 9:00 AM. There is no excuse for our performance as we have strict guidelines that we failed to follow, and regret the unnecessary inconvenience and disappointment we created with you and your family. Please rest assured that we will be addressing the issue to ensure we avoid impacting guest experiences as much as possible; and more importantly we will work to ensure the information is clear at the time of booking to avoid such situations. Again, I am sorry for the experience and hope that we will have the opportunity to welcome you back in our hotels in the near future. Yours sincerely, Joseph Galvan, CHA General Manager
Comment from Hotel Management
Apr 13, 2015 by Joseph, Hotel Management
Thank you for giving us the opportunity to serve you. First and foremost, I wish to express our sincerest apologies for the situation you encountered when arriving at the hotel to find the renovation impacting your stay. In particular our housekeeping staff knocking on your door at 9:00 AM. There is no excuse for our performance as we have strict guidelines that we failed to follow, and regret the unnecessary inconvenience and disappointment we created with you and your family. Please rest assured that we will be addressing the issue to ensure we avoid impacting guest experiences as much as possible; and more importantly we will work to ensure the information is clear at the time of booking to avoid such situations. Again, I am sorry for the experience and hope that we will have the opportunity to welcome you back in our hotels in the near future. Yours sincerely, Joseph Galvan, CHA General Manager
2 out of 5
by A verified travelerfrom local

UNDER CONSTRUCTION

Posted Apr 6, 2015
UNDER CONSTRUCTION noises began around 8 am which woke me up first then around 10:30am someone (management) knocks on my door saying they need to check my room for a leak long morning checked in that morning around 3am Expedia advertised the hotel to have a pool which it does indoor pool which has no water (sad face) so I guess it closed which I wasn't aware of before reserving hotel my son birthday was that day and he expected to go swimming at the hotel we expected a swimming pool never less the hotel was going thur major renovation in the main lobby the room was decent maybe I visited there at a bad time
Comment from Hotel Management
Apr 9, 2015 by Joseph, Hotel Management
Thank you for giving us the opportunity to serve you. There is absolutely no excuse for our performance, and our failure to advise you of ongoing renovations during the reservation process. We truly regret letting you down, and the inconvenience caused. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Respecfully, Joseph Galvan, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington, DC

Clean and comfortable rooms

Posted Apr 3, 2015
The hotel is under renovation so the lobby was a mess. There was no staff at front door to assist with luggage or greet and guide you in the right direction due to the construction. The signs were confusing for the detour to the front desk so the guests are left to figure it out. The staff weren't as friendly and the hallway leading to the room had a funny smell. However, the room was clean and comfortable.