Outdoor pool, pool umbrellas, sun loungers

Reviews of Crown Resorts Elamaris

3 out of 5
Crown Resorts Elamaris
Cape Greco Avenue, Paralimni

Reviews

5.0
Rating 10 - Excellent. 0 out of 98 reviews" "
Rating 8 - Good. 19 out of 98 reviews" "
Rating 6 - Okay. 30 out of 98 reviews" "
Rating 4 - Poor. 25 out of 98 reviews" "
Rating 2 - Terrible. 24 out of 98 reviews" "

5.0/10

Cleanliness

5.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

JEREMY

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
it needs complete renovation. its a 30 year old building
Stayed 3 nights in Aug 2019

6/10 Okay

Ninos, Nicosia

Disliked: Property conditions & facilities, room comfort
Close to the beach and a big pool.
Acceptable for a short stay and just for your very basic needs...
Stayed 7 nights in Aug 2018

2/10 Terrible

Michalis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Christina

Disliked: Property conditions & facilities
Beaware
Been here a few times Hotel really gone down hill, I wouldn't recommend it, even the breakfast not great definitely won't be going back there!
Stayed 3 nights in Jul 2018

4/10 Poor

maria, Nicosia, cyprus

Disliked: Cleanliness, property conditions & facilities
Good location however the room was full of ants. We even found some in our luggages.
Stayed 1 night in Jul 2018

2/10 Terrible

Dionne, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awful, do not go.
Checked in and checked back out on the same day. The hotel was like something out of the 60’s and is in major need of a refurbishment. We actually couldn’t stay in the hotel for one night had to leave. Still itching at the thought of the rooms. Think it’s an actual rip off that they charge €90 a night for this place.
Stayed 1 night in Jul 2018

6/10 Okay

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give to this hotel not 3 stars but only 1.5. The food was awful....we even couldn't find anything normal to eat. The room was so so, but the towels had terrible smell of smoke. The territory near the hotel is under construction, so if you want to walk in the evening it will be quite difficult. The bar woman near the pool was so much drunken at 5 p.m that she even couldn't stay on her legs abd it was difficult for her to speak...that was funny )) We stayed there only 1 night fortunately...I do not recommend this hotel to anyone.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever!!! Unacceptable condition
This is not a 3 star hotel. The hotel must close immediately and proceed with full renovation. We just saw the bad condition of the room and we did check out 2 minutes after our check in. UNACCEPTABLE dirty
Stayed 2 nights in May 2018

2/10 Terrible

wyn, crawley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath was cracked on sides no plug shower curtain d
The whole hotel needed some maintenance little things like knobs missing andirty worktops very old mattress. The transfer didn't turn up so cost us a taxi breakfast not a unclipped bowl if you could find one eggs cold and a toaster out the ark
Stayed 7 nights in Sep 2017

4/10 Poor

phil, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool but
Beds very hard, room itself stuck in 60s time warp complete with clock radio bedside unit. Limited towels (1) and no toiletries just hand wash . Cooked or continental breakfast , no pastries! Coffee urgh, squash no orange juice. A cheap hotel no frills and roof over head. Depends what you expect to get. If you speak Russian I'm sure it would be better!
Stayed 7 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissapointed.
We got stuck in the bathroom due to a faulty door. The room was dirty, towels never changed and picked up off the floor after being left before. Bedcovers thrown back by cleaner. The kitchen was unusable. Worthy of a single star only.
Stayed 3 nights in Sep 2017

2/10 Terrible

Barbara, Sydney

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Rude staff, non chalant about customer discomfort and distress, food was presented awfully and looked disgusting (couldn't even force myself to eat my complimentary breakfast), elevator kept on breaking, interiors on accomodation levels looked like a mental hospital from the 1950s, was interrogated by staff about why I wanted an extra towel (which by the way I had to go down to reception to request as you cannot phone reception from your room) I.e. "Why do you want a extra towel when you have checked in for two people" ermmm hello?! Shouldn't matter why ... I am a paying customer... I am only asking for one towel!!! All interiors looked outdated and depressing, even downstairs. I urge fellow travel goers to please please rate this hotel as honestly as I did! Hopefully this will push the owners to do the right thing as give the place a well needed renovation. The profits being made by the hotel at the expense of cutting corners in the worst ways possible (and from the extremely high number of tourists who are misled from hotel pictures online and exploited because the hotel knows that tourists are desperate for accomodation) should well be able to cover renovations costs.
Stayed 3 nights in Aug 2017

2/10 Terrible

Manny, Hinckley UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever stayed!
This is the worst hotel I have ever stayed in over 50 years of travel. The rooms were disgusting. Floors were filthy, bedroom carpet was stained and un-vacuumed from the day we arrived till the day we left. I even had to buy cleaning products and bleach to clean the bathroom and black stained toilet myself. The air conditioning is not efficient enough in the room. The electrical points dangerous, and a health and safety hazard, coming away from the wall. The light above the sink was not IP rated, not all the lights worked. The hair dryer blew up The advertised launderette did not exist. Towels were changed once, bed linen never. The room safe that was advertised as free, was not fitted and had to be paid for to be fitted. The one off minimal payment for wireless internet was 10 Euro's a day!! The staff were miserable and belligerent; most did not speak English. The restaurant was filthy and never cleaned between meals. Constantly had to asks for the soft drinks machine to be replenished, utensils or crockery (which was mainly chipped) to be restocked. Breakfast was disgusting. The sun beds were dangerously broken, with screws sticking out (which my daughter cut her hand on), rips in fabric and sharp backrest stays poking through the fabric. The pool was hazardous with cracked tiles and drain cover collapsing, Parasols missing stay rods This Hotel should never be rated as a 3 Star. It should be lucky to be rated as a 1 Star. In my opinion, the Hotel should be condemned!!
Sun lounger broken 2
Sun lounger broken 1
Sun lounger broken 3
Sun lounger broken 4
Stayed 14 nights in Jul 2017

6/10 Okay

PETROS

Disliked: Room comfort
Hotel location
Hotel location is good if you want to stay at Pernera area.

2/10 Terrible

Samer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel it must rated without any stars
Bad experience

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Good location , big swimming pool , not very clean , no wifi

4/10 Poor

Androula, Nicosia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Many problems. To start with there was no free wifi! who pays for wifi these days. Pool was very dirty. Some of the residents choose not to bathe in the pool. Finally the air conditioning was really bad or not working.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
We didn't stay hated the room. Can
We hated it didn't stay can you tell me if we prepayed as we would like refund

6/10 Okay

Clarkie , Cyprus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel
If I had paid to fly from uk to Cyprus and gone for all inclusive I would be asking for my money back. As I live in Cyprus For a bed just to sleep and to use as a base it is ok. Bar maid was attitude case. Cats everywhere and hotel outdated it was like the shinning hotel.

2/10 Terrible

Kypros, Kiti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont visit elamaris!
The pluming were not working , we had to have shoowers at a friends hotel room. Just before we left they fixed it but it was runing dark water.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
not satisfied

2/10 Terrible

nikolas, nıcosia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a value for money
the staff was rude and not helpful. the toilet was broken

8/10 Good

Gary, Pelsall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
had a weekend here with my granddaughter pool was good staff friendly generally a good week end the hotel needs updating and general spruce up room was large and clean

2/10 Terrible

Peter, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe a hostel but not a hotel
The hotel was old (1970's), non-functional (few things worked, worked well or were well stocked) and filthy (even that might be an understatement!) but with more or less pleasant staff. The owner should be ashamed. To be avoided as there are much better (and cheaper) options around even if you must drive. I am surprised that it is on the Expedia website.

8/10 Good

Elena, Nicosia, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel
Loved the location of the hotel. It is a walking distance to a nice beach. Close to restaurants and souvenir shops. The pool area is clean. They let us check out late, like really late, which was a huge plus and for that i will definitely go back. Although the towels and pillows of my parents room were just fine, ours were too old and need to be changed asap. We've only stayed for one night, and for one night and price it was ok.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

6/10 Okay

emma, newcastle

Disliked: Property conditions & facilities
Its ok to get your head down there for one night
Hallways are very dark and not looked after, water all over nearly broke my neck leaking from the wall in the hotel, its a big hotel but bigger is not better.

4/10 Poor

Alva, Protaras

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Loud music playing during the entire day as well as late into yhe evening. We had to endure listening to the same music playing (could hear it through the windows) for a week's time. Paid 30€ for wifi that didn't really work and the service was poor.

4/10 Poor

Natalie, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
For the price, I expected something basic and a bit outdated. The bed sheets were clean which was good. A few unacceptable points though; the bathtub had gone yellow and the top layer was completely scarpped off. You can't keep a bathtub like that no matter what your rate is. The bathroom walls were not clean either. The hairdryer in the bedroom was sticky with other people's hair on it. I think for there are better options around for the same price.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel rooms disappointing
Hotel was OK but room was awful. Air conditioning was non existent Toilet leaked and took several attempts to flush Ants were constantly crawling about the kitchen area Room was serviced OK, but the hotel obviously needs a refurbishment, as the appliances seemed very dated.

8/10 Good

Maria

Liked: Cleanliness, room comfort
I spent beautiful
The hotel from the descriptions who accepted the page you were negative but is actually better. The hotel is clean and comfortable for everyone and families. Is close to shops and restaurants and this helps to those who do not want to use a car.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Olga

Disliked: Cleanliness, staff & service
Ok for the money
The studio room was a large size with the fridge and the sink. It was quite hot in the room as the air con was a bit weak for the July heat. There was no room service on Sun (which was not announced as it's apparently the common practice there) and no towel change service at all. The hotel is a few minutes walk from the small sandy beach, which was very crowded, but as you walk a few meters further there is a rocky beach but with very few people and crystal clear water. Overall the hotel is quite okay for the money.

6/10 Okay

athena

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
in the photos look better
aircondition only hot air work.... was very bad because they said full aircondition but they didn't say not working.

6/10 Okay

Peter Hargreaves

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
excellent location
Suited us for what we wanted. Hotel is in urgent need of redecoration and update.

4/10 Poor

MARIA

Disliked: Cleanliness, staff & service, property conditions & facilities
.
.

6/10 Okay

theodoros

Liked: Cleanliness, property conditions & facilities, room comfort
value for money
improve the brakefast please and reduce the price if you need more customers

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Step back to he 70's
I can't complain, it was a good rate for 1 night but the hotel rooms are very tired and basic. Mould around the bath and a chips out of the enamel, stained with age.

2/10 Terrible

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

8/10 Good

Toni, London

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Cheap and cheerful
The hotel was fine for the price we paid. All the staff were friendly and there were things going on around the pool like scuba diving etc. There is an excellent play area for children outside by the pool and the food was fine. The overall look of the hotel is old and shabby and so are the rooms but definitely a good place to stay for a cheap holiday.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here!!!!
We thought we would try this hotel out even after reading the bad reviews because we are not that picky. It turns out all the reviews were correct. The service was terrible, the food was plain and had no tasteless and there was no selection. We were all inclusive but we had to pay extra when we got there. We had to pay for extra towels and the rooms were 30 years old and needed renovation. Our AC was noisy and didnot work and our toilet would not flush. During breakfast they ran out if utensils, cups etc and even the food. The only time we had a good meal was when we left the hotel and ate out. This hotel should be rated as a 2 star at the most if not a 1 star. The only good thing about this hotel was the pool and the activities for the kids. Every night there was a kids disco which the kids enjoyed. If I were to go to Cyprus again I would try and stay at a 5 star resort so I would not be dissapointed. The funny thing is people thought they were paying for a 4 star resort because that is what they were told. Needless to say they were dissapointed like us.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elamaris in Protaras
It was terible. In the bathroom everything was broken and the water was yellow. It was the most horible place i have see up to date