Ratings based on 20 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby Guest from London
Nice Hotel, Crystal Springs Beach HotelPosted Oct 11, 2013
Pros: Mostly everythign the facilities, staff, food.
Cons: Please consider adding pay-pr view TV channels in English which guests can view and pay for.
Location: Nice location a bit far away form Portars but a bus runs from outside the hotel.
It was brilliant, the staff were really friendly they made me feel like being amongst friends.
for Everyoneby Marina from London
Great family hotelPosted Aug 21, 2013
Pros: Friendly staff
Location: Beautiful gardens and close to the beach
Just came back from this hotel, absolutely beautifull. The views of the gardens are amazing, cleanliness of the hotel is of a high standard. Food was lovely. The staff have been excellent nothing was too much for them and it was nice that the staff were Greek... I would definitely go back to this hotel so if your looking for a nice relaxing family holiday you will not be disappointed.
for Familiesby A verified traveler from Cyprus
Excellent servicePosted Jul 30, 2013 on Hotels.com
Spent two night with the family. Very nice Hotel with excellent service. I would definitely go again.
for Familiesby Chris from NY
Posted Jul 22, 2013 on Hotels.com
A very relaxing, reasonably priced resort. Would definitely recommend. The kids club was excellent for our 3 year-old daughter who had the best time w/ kiddie disco at night and building sand castles by day. Child friendly but still romantic with exemplary service. Gym and salon in underbelly of hotel (basement as they called it) a bit dismal and unpopulated but our room (superior suite) was wonderful.
for Everyoneby A verified traveler
Decent 3 starPosted Sep 24, 2012
It is nowhere near as bad as the 1 rating it has at the moment, I actually think it is an above average 3 star, I have been in far worse 4 stars. Rooms are spacious and clean, staff are helpful and really friendly, facilities are good , nice pool, food is ok, my only major gripe is the really poor quality alcohol served in the bar, literally bootleg level. Other than that, if you want a cheap , decent 3 star, it is pretty good.
for Familiesby Vicky from London
great holidayPosted Aug 19, 2012
The hotel staff were very helpful and friendly. I had a very relaxing time and my son made lots of friends and really enjoyed himself in and around the pool. We enjoyed swimming in the cove next to the hotel. The food wasn't gourmet but there was lots of choice, it was lovely and fresh and tasty. The rooms weren't luxury but they were very clean and we only slept in them anyway.
for Familiesby Gary from London
Great Hotel for familiesPosted Aug 6, 2012
Pros: The staff, The pool & the overall service.
Cons: The beds in our room & the air conditioning
Location: Absolutely superb location. Couldn't have asked for more.
The Hotel is perfectly situated and is great for families. I was however disappointed with the beds and the air conditioning in the room. The service was very good and the food choice and quality good also. The staff were at pains to make sure that we were ok and were very accommodating even going as far as to cook some fresh calamari for my 4 year old despite this not being available otherwise. We would definitely recommend to others although I would advise that the Hotel considers changing the poor quality mattresses in the rooms as this was the one thing that I personally wasn't entirely happy with. The rest of the family didn't seem as bothered as me though!! All in all a good hotel and one that we'd go back to without hesitation.
for Familiesby ATEL from Cyprus
Value for money hotelPosted Jul 21, 2012
Pros: The gardens, the view, the beach
Cons: The bathroom
Location: Excellent for those looking peace and quiet.
The hotel's location, garden and dinning room was excellent. There was an unpleasant smell near the swiming pool kiosk at times. The bathrooms should have been renovated as well even though they are at an acceptable level.
We loved the hotel!!Posted Jul 20, 2012 on Hotels.com
Very nice. Loved champagne at breakfast! The food was great. The green area was beautiful and it was Nice to have an alternative to all the sand.
for Familiesby Mike from Surrey
Very very good. Would stay againPosted Jul 13, 2012
Pros: Food, staff, gardens, and cleanliness of the hotel
Cons: Parasols and the beach
Location: Out of town on its own bay by the sea
The good stuff - rooms were very good. Everything perfectly clean and all worked. The view over the gardens and bay were fabulous, as we were on the top ( 5th) floor. The pool was excellent with a large number of loungers available. Gardens were great. Food was brilliant - wide variety available at the set times and snacks available from the pool side bar the rest of the time. Staff were extremely helpful. Also there's a scuba diving centre in the grounds. Didn't see too much in the way of entertainment which suited us. Bad stuff - Drinks prices A pint of Keo was €4.40 -the same thing in Protaras was €1.80. You had to pay for use of the safety deposit box in the room and the fridge which mounted up - a British couple who I stood by handed over €80 for these and a deposit on the TV remote to stay there a week. Also there's no free Wi-fi. This was €10 for two hours. all should have been provided free of charge. Beach - disappointing as it's gravely, about 2 metres wide and not very clean. Also some litter in the bay itself but you only see this as it is a great place to snorkel and the water is incredibly clear. Parasols - these are rubbish , being tiny and incredibly easy to walk into as they are too low. Shade isn't an issue if you want it on the terraced gardens overlooking the bay provided by palm trees. These are very minor niggles as all in all, this hotel is a great place to stay and we would definitely go back there and stay for longer.