Lobby

Reviews of Hilton Nicosia

5 out of 5
Hilton Nicosia
Griva Dighenis Avenue, Egkomi

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 253 reviews" "
Rating 8 - Good. 78 out of 253 reviews" "
Rating 6 - Okay. 32 out of 253 reviews" "
Rating 4 - Poor. 12 out of 253 reviews" "
Rating 2 - Terrible. 1 out of 253 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

THEODOROS

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Evros on Mar 1, 2024
Thank you for taking the time to rate the hotel. We are sorry to see that you were not quite happy with your stay. In order to improve our services, it would be highly appreciated if you would inform us what we could have done to make your visit a perfect one.

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been staying here every year. The hotel has excellent, comfortable, clean rooms, and friendly staff. Thanks
Stayed 1 night in Dec 2023
Response from Evros on Mar 1, 2024
It gives us great pride receiving your perfect scoring, but many that you return to the hotel every year. Thank you for your continuous collaboration and we certainly look forward to your next visit!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from evros on Jan 12, 2024
Thank you for your excellent rating. We're delighted you enjoyed your stay with us and hope to see you again soon. May you have a prosperous 2024!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from evros on Jan 12, 2024
Thank you for your perfect rating. We hope you had the opportunity to enjoy all of our facilities and looking forward to welcoming you back to the hotel. May you have a very Happy and Healthy New Year!

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Great service at reception, lovely room and a very comfortable bed
Stayed 1 night in Dec 2023
Response from . on Jan 12, 2024
It is with great honour to have received your perfect scoring and we thank you sincerely for your kind words. Thank you for considering your next stay with us and may you have a very Happy and Healthy 2024!

10/10 Excellent

Spomenka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from evros on Nov 17, 2023
Thank you for your excellent rating. Hoping to see you again soon!

10/10 Excellent

ketan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
007 Cyprus
I loved the Hilton Nicosia , lovely location big hotel and excellent customer service.
Stayed 3 nights in Nov 2023
Response from evros on Nov 16, 2023
Likewise, we loved having you as our guest and thank you for sharing your experience. Looking forward to welcoming you again and may you have a pleasant winter ahead!

6/10 Okay

Harry

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2023
Response from evros on Oct 10, 2023
We're sorry you were not quite happy with your stay. It would be highly appreciated if you would inform us what we could have done to may your stay a more pleasant one and so that we may improve our services. Thank you for your time.

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from evros on Oct 10, 2023
Thank you for your kind rating. We're glad to see that you were happy with your stay. Looking forward to welcoming you again soon.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very active
Stayed 1 night in Sep 2023
Response from evros on Oct 10, 2023
Your perfect rating makes us proud and we're delighted you enjoyed your stay with us. Hoping to see you again soon!

10/10 Excellent

JONATHAN

Stayed 3 nights in Sep 2023
Response from evros on Sep 18, 2023
Thank you for your excellent rating. We hope you had the opportunity to enjoy all of our facilities and look forward to your return.

10/10 Excellent

Eleni

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very friendly staff. We really enjoyed the pool.
Stayed 2 nights in Sep 2023
Response from evros on Sep 18, 2023
We're so glad you had the opportunity to enjoy the pool and we thank you for your sincere comments concerning the staff and the hotel. Hoping that we will have the opportunity to welcome you again soon.

10/10 Excellent

Harry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area and bar. Very comfortable bed. Good size room. And friendly helpful staff.
Stayed 1 night in Sep 2023
Response from Evros on Sep 11, 2023
Thank you for the perfect rating. We're delighted you had a comfortable stay and you had the opportunity to visit the pool and bar. Thank you for your sincere comments concerning the staff and we certainly look forward to welcoming you again.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Evros on Sep 11, 2023
Thank you for your excellent rating. We hope you had the opportunity to visit all of our facilities and we certainly hope we will have the opportunity to welcome you again.

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Nicosia July 20 - 26
This was my second visit to the Hilton Nicosia. Upon arrival, one of the staff at the Mint bar saw me in the lobby, did a back- step at recognizing me and came over to say ‘welcome back!’ It was wonderful to be recognized, given the thousands of guests to remember. The hotel is just lovely, all the staff are more than accommodating, cleanliness is beyond and I would highly recommend anyone to stay here!
Stayed 6 nights in Jul 2023
Response from Evros on Aug 4, 2023
We sincerely thank you for sharing your experience and yes, it was a great pleasure to welcome you back to the hotel. It brings me great pride to have such a great team and who look after our guests to the best of their ability. Thank you for recommending the hotel and we certainly look forward to your return.

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came close to 5* but not close enough.
Everything you'd expect from the Hilton brand and had a great stay with one exception - the wedding! Unfortunately, despite aircon and being several floors up the bass vibration from the disco prevented us from sleeping until 03:15 when the music subsided. I mentioned this at the checkout but got nothing but an apology. Later, a member of the guest relations team gave us two free frappes and a couple of chocolates but when you've paid over 300 euros per night and effectively lost one, that seemed a bit weak. Nevertheless, the room was great, the bed comfortable and the food and wine first class and surprisingly reasonably priced. I'd stay there again but only if they could confirm there were no events or wedding parties during my dates - it appears from reviews that other travellers have experienced the same.
Stayed 3 nights in Jun 2023

4/10 Poor

Darren

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Noisy location - cars and motorbikes very loud plus they had events which were load and disrupted peace. Shower was weak and took too long to reach temperature. WIFI weak and not worth connecting. Bar service very slow. Breakfast basic.
Stayed 4 nights in Jun 2023
Response from Evros on Jul 7, 2023
Thank you for sharing your experience. We are sorry you were not happy with your stay at the hotel and have taken note of your comments to improve our services. We do hope we will have the opportunity to welcome you again and may you have a pleasant summer.

6/10 Okay

Tina

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
Property is great rooms comfortable overall esthetic great. However we had the worse housekeeping ever never stocked towels regularly we were there for 4 days. Did not clean floors we purposely left something to see if they would clean the floor and they did not!! Tried calling front desk and housekeeping to complain the phone lines were always busy. When I checked out I wasn’t even asked how my stay was only that I had charges to my account. Very disappointing to say the least!!
Stayed 4 nights in May 2023
Response from Evros on Jun 7, 2023
Thank you for sharing your experience and for bringing certain matters to my attention. Your comments have been shared with the team to improve our services and we sincerely apologise if we did not live up to the standards you well deserve. We do hope that we will have the opportunity to welcome you again and thank you for your time.

10/10 Excellent

Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023
Response from Evros on May 24, 2023
Thank you for your perfect scoring. We're delighted you enjoyed your stay with us and hope you had the opportunity to visit all of our facilities.

10/10 Excellent

Peter

Stayed 4 nights in May 2023
Response from Evros on Jun 7, 2023
Thank you for your excellent rating. We hope you had the opportunity to enjoy all of our facilities and we certainly look forward to your return.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Evros on May 15, 2023
Thank you for taking the time to rate the hotel and for your perfect scoring. We look forward to welcoming you again and may you have a pleasant summer season ahead!

6/10 Okay

Hossam

Traveled with family
Liked: Cleanliness
Stayed 1 night in Apr 2023
Response from Evros on May 15, 2023
Thank you for rating the hotel. Is there anything we overlooked during your past visit. We would surely like to hear from you so that we may improve our services.

10/10 Excellent

Michael

Stayed 3 nights in Apr 2023
Response from Evros on May 15, 2023
Thanks for your excellent rating! We're delighted you enjoyed your stay with us and hope you had the opportunity to visit all of our facilities.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Evros on Dec 12, 2022
Thank you for your kind rating. We hope you had the opportunity to enjoy all of our facilities and we certainly look forward to your return.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Evros on Oct 18, 2022
Thank you for your kind rating. We hope you had the opportunity to enjoy all of our facilities and we certainly look forward to welcoming you again soon.

10/10 Excellent

Tahani

Stayed 1 night in Sep 2022

10/10 Excellent

Ofer

Stayed 3 nights in Sep 2022
Response from Evros on Oct 18, 2022
Thank you for your kind rating. We hope you had the opportunity to enjoy all of our facilities and we certainly look forward to welcoming you again.

10/10 Excellent

Roderick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good International Standard hotel, looks newly re-furbed, breakfast buffet v good, great gym and good pool area. Staff all very helpful
Stayed 2 nights in Aug 2022
Response from Evros on Aug 19, 2022
Thank you for your excellent rating and your kind words. Yes, the hotel has been recently renovated and we're delighted you like our new look especially with the service of the staff. We hope we will have the opportunity to welcome you again and thank you for your time.

10/10 Excellent

Georgios

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel! Luxurious interior, nice rooms, great restaurant and swimming pool! Highly recommended
Stayed 2 nights in Jul 2022
Response from Evros on Jul 21, 2022
Thank you for your excellent review and for recommending the hotel. We're delighted that you were completely satisfied with your stay, especially with the recent renovations of the hotel. Wishing you a pleasant summer and surely look forward to welcoming you again.

4/10 Poor

Nadia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good hotel
Unfortunately I can not write anything good about Hilton Nicosia. The hotel is old, the room was quite big, but not much furniture in the room, so it looks quite empty. The windows weee dirty and the curtains were dirty as well. The Hotel is not in Nicosia, but in the city nearby. There are no dining options nearby, just abandon building opposite and MacDonalds next to it. Poor variety of drinks in the pool bar. Spa was functioning partly (Hamam was not working). Flies flying over the food during breakfast. Someone from reception called me at 8:00 o’clock in the morning and was trying to ask something in Greek, than hung up. Definitely I won’t stay here again.
Stayed 2 nights in Jul 2022
Response from Evros on Aug 19, 2022
We're sorry you were not happy with your stay with us and thank you for bringing certain matters to my attention. A meeting has been held with the departments concerned and we sincerely apologise for any discomfort.

10/10 Excellent

The Harvard

Stayed 1 night in Jul 2022

10/10 Excellent

Amar

Stayed 1 night in Jun 2022

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool . The spa They should not offer disabled rooms to anyone especially if the customers are not disabled. The amount I’ve paid, I think I deserve a room with bathroom.
Stayed 1 night in May 2022

10/10 Excellent

Dr Mukhtar A

Stayed 1 night in May 2022
Response from Evros on May 9, 2022
Thank you for your perfect rating. We hope you had the opportunity to enjoy all of our facilities and we certainly look forward to your return visit.

10/10 Excellent

Rudy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Evros on May 9, 2022
Thank you for your perfect rating. We hope you had the opportunity to enjoy all of our facilities and we certainly look forward to welcoming you again.

10/10 Excellent

Pilar, Vero Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wey well located, the staff did great arrangements for my transportation’s needs, the gym was great too. I love Hilton Hotels
Stayed 1 night in Feb 2022
Response from Evros on Feb 7, 2022
We're delighted that you love Hilton Hotels and that the Hilton Nicosia was part of your experience. We look forward to welcoming you again and thank you for your time.

10/10 Excellent

Amar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2021
Response from Evros on Nov 11, 2021
Thank you for considering us a very nice hotel and for your excellent rating. We certainly look forward to welcoming you again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Ola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Cyprus
I really enjoyed our stay. The staff was friendly and profesional. The hotel was beautifully decorated for Christmas. The only downside was the smell in the elevators.
Stayed 4 nights in Dec 2019
Response from Evros on Jan 7, 2020
Thank you for your kind rating and comments. It is a pleasure knowing that you enjoyed your stay with us and that you liked our Christmas décor. In reference to the smell in the elevators, we have looked into the situation and sincerely apologise for the discomfort. We hope we will have the opportunity to welcome you again and may you have a very Happy and Healthy New Year.

10/10 Excellent

Verified traveler

Liked: Staff & service
Excellent quite location. Clean and very polite staff. Overall a very pleasant stay
Stayed 2 nights in Nov 2019
Response from Evros on Dec 2, 2019
Thank you for your excellent review and rating. We're delighted you enjoyed your stay with us and you were happy with the location. We hope we will have the opportunity to welcome you again and thank you for your time.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodations were great. The only thing is maybe have more options for dinner, for room service. The only thing bad with this hotel was a male employee in the bar area just didn’t want to make certain drinks during the day.
Stayed 7 nights in Nov 2019
Response from Evros on Nov 27, 2019
Thank you for your excellent rating and for taking the time to write. We're delighted you enjoyed your stay with us and that your accommodations were great. In reference to the dinner options for dinner, we have taken your comments into consideration and thank you for your opinion. Concerning the male employee in the bar, a meeting has been held with the department and we sincerely apologise for any inconvenience. Thank you once again and we certainly hope we will have the opportunity to welcome you again.

8/10 Good

Gerard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit experience. Slight issue with room temperature. Overall very positive.
Stayed 2 nights in Nov 2019
Response from Evros on Nov 8, 2019
Thank you for your kind rating and for taking the time to review the hotel. It's a great pleasure knowing that your overall stay was positive. We do, however, apologise for the room temperature due to the warmer days during the winter season.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and amenities are great. Low quality furniture. No daily drinking water replanishment. More international TV channels
Stayed 3 nights in Oct 2019
Response from Evros on Nov 4, 2019
Thank you for your kind rating and for taking the time to write. It is with great pleasure knowing that you were happy with the location and the amenities. Concerning the furniture and TV channels, we have taken it into consideration and thank you for your opinion.

8/10 Good

Ujjal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding trip
We had a lovely stay, the staff were extremely helpful. They had some wonderful suggestion s for outings and places to eat.
Stayed 5 nights in Oct 2019
Response from Evros on Oct 11, 2019
Thank you for your kind review and for taking the time to write. We are delighted that you enjoyed your stay with us and that we were able to provide you with information concerning outings and places to dine. We hope we will have the opportunity to welcome you again and thank you once again for your time.

10/10 Excellent

Theo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Stayed 1 night in Sep 2019
Response from Evros on Sep 27, 2019
Thank you for your excellent rating and for considering us a fantastic hotel. We hope we will have the opportunity to welcome you again and thank you for your time.

10/10 Excellent

Kasija

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelent
Whetever is amazing
Stayed 2 nights in Aug 2019
Response from Evros on Sep 9, 2019
Thank you for your excellent rating and for your kind words. We hope we will have the opportunity to welcome you again soon.

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, hospitable, excellent service. Greatbfor business and families
Stayed 2 nights in Aug 2019
Response from Evros on Aug 13, 2019
Thank you for your excellent rating and your kind review. It is a great pleasure to read that you enjoyed your stay with us and that you consider us great for business and families. We hope we will have the opportunity to welcome you again and thank you for your time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Evros on Jul 29, 2019
Thank you for your excellent scoring and for taking the time to rate the hotel. We hope we will have the opportunity to welcome you again and may you have a pleasant summer.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Evros on Jul 22, 2019
Thank you for your excellent rating. We hope you had the opportunity to enjoy all of our facilities and we certainly look forward to your return. May you have a pleasant summer.