Ratings based on 87 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Modernes Hotel mit tollem Service

Posted Nov 26, 2014
Strandnähe (andere Straßenseite), schöne Zimmer, gutes Essen, toller Service!
4 out of 5
Recommended
for Everyone
by A verified traveler

Top-Haus mit Meerblick von Terrasse über Pool

Posted Nov 10, 2014
Pros: Das stimmige "Gesamtpaket"
Cons: Siehe "Erzählen Sie von Ihrem Aufenthalt"
Location: Siehe "Erzählen Sie von Ihrem Aufenthalt"
Äußerlich eher unscheinbares Hotel (Beschilderung), stimmige Ausstattung und stets freundliches & hilfsbereites Personal. Pool (kühler als das Meerwasser), Fitnessraum, Spa , kleiner Shop - an der Peripherie gelegen und nur wenige Minuten zu Fuß vom Zentrum mit zahlreichen Geschäften/Restaurants entfernt. Frühstücks: Üppige Auswahl - lecker. Abendessen(wir hatten keine HP): Buffet reichhaltig - trotzdem haben wir nach einem Versuch andere Restaurants am Ort bevorzugt Zimmer: Leider wird für die Nutzung der Minibar als Kühlschrank 5€/Tag in Rechnung gestellt und ist die Beschriftung "keine Artikel aus der Minibar entfernen" unplausibel (wozu wird diese gefüllt + mit einer Preisliste versehen). Angenehm - Wasserkocher, Instantkaffe, Tee vorrätig. Fernseher mit ca. vier deutschen TV-Progtammen (ARD, ZDF, RTL, SAT). Es ist für elektrische Geräte ein UK-Adapter erforderlich; falls sie keinen solchen haben - es gibt sehr günstige in diversen shops (teilweise 24 Std. geöffnet). Außerdem können Sie im Hotel geliehen werden. Nicht am Flughafen kaufen - i. Vgl. viel zu teuer (und man muss aufpassen, da es verschiedene gibt). Außerdem hatte der Wasserkocher einen Adapter, der genutzt werden kann. Leider passen die Adapter nicht an die Steckdosen neben den Betten. Die Beleuchtung ist nur mäßig - ungeeignet zum Lesen im Bett Strand ist durch eine Straße vom Hotel getrennt, aber es sind nur geschätzte 200m Luftlinie bis ins Wasser (liegen kosten jeweils 2,50€, Sonnenschirme dto.)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tel Aviv

Great Hotel, Great service!

Posted Oct 19, 2014
Pros: Pool, staff, bar, the room, location (beach right across the road).
Cons: It was all great!
Location: Location was perfect, not too close to the centre where all the parties are, but close enough, that its just a few minutes walk away. Beach is close!
I stayed at the Napa Mermaid for 3 nights and 4 days. One of the best hotel stays that I can remember. The room was amazing (had the sea facing suite on the 4th floor). The hotel staff were very friendly and helpful. The breakfast was great. The hotel had great amenities, like Spa, pools, services etc. Had an amazing massage in the spa as well. I would highly recommend it to anyone.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom torino

Quasi perfetto

Posted Oct 10, 2014
Pros: Colazione
Cons: nulla
Ottimo hotel davvero. Accogliente, elegante, intrattenimenti serali, colazione davvero completa, buone stanze, spiaggia vicina. Wifi ben funzionante. Sarebbe perfetto se fosse un po' più vicino al centro di Napa che comuunque si può raggiungere con 15 minuti di cammino.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Relax in Napa

Posted Sep 2, 2014
Pros: It was walking distance to town, but far enough to be restful and quiet if that's what you want. The staff was so helpful and friendly.
Cons: No improvement needed! Just continue their fine service.
Location: The town and beaches are within walking distance. There are fine restaurants and shops nearby.
The hotel facilities were lovely. We were upgraded to a junior suite and it was so beautiful. The entire grounds and facility were clean and well kept. The staff was so pleasant and accommodating. We would definitely revisit and recommend to anyone considering Agia Napa.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Les Ecorces

Hôtel génial, à côté de la plage, hôtel calme

Posted Aug 17, 2014
Pros: Tout
Cons: rien
Location: quartier calme, proche plage, centre, restaurant, bar, boutique, excursions
Hôtel excellent, petit déjeuner de rêve, proche du centre, très calme, très belle plage à 100 mètres, personnel très accueillant et très compétent
5 out of 5
Recommended
by ALRUMAIDHINfrom KUWAIT

wonderful

Posted Aug 1, 2014 on Hotels.com
was amazing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom swansea

Fantastic hotel close to beach

Posted Jul 18, 2014
Pros: Absolutely everything from staff spa treatments pool restaurants snacks distance from beach and the 10 minute stroll into ayia napa town
Cons: This is the 5th time myself and my wife have returned to this hotel and I can't fault it
Location: Napa mermaid is a 10 minute stroll into ayia napa town centre with bars and restaurants onroute theirs a water park superb beaches boat trips
Everything at napa mermaid is spot on from the minute we arrived
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Beirut

Nice and comfortable hotel

Posted Jul 14, 2014
Pros: Its calm and bit far from the crowdy square.
Cons: Nothing
Location: Facing the hotel is a free beach which you should visit. Rent an ATV or a small bike for as 30 euros a day, and visit Nissi Beach, this is a must
Gr8 hotel except for some charges, like whenever you order ice they charge you 3 euros. Paid around 30 euros in 3 days just for ice... That could be fixed, a local supermarket is 4 minutes walking distance, get all what you need from there, your alcohol, ice, and everything, even water.
5 out of 5
Recommended
for Families
by Morufrom Norge

Behagelig og servicefyllt hotell

Posted Jul 5, 2014 on Hotels.com
Veldig bra hotell med god mat, svært høy grad av service og et behagelig miljø - rolig, trygt og avslappende.