Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.0 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
by Teacher from USA
I had high expectations and was let downPosted Apr 8, 2014
Pros: The grounds were lovely. There were few guests so we were permitted to wander about. The toiletries were high quality. The room was beautiful.
Cons: Staffing could have been better. Less of push to eat dinner at the hotel.
My thought is that for this kind of money, it should have been more special. When we arrived, no one was around and we had to wait to check in after a long drive. When we wanted a bucket of ice and cork screw, we had to wait to even let them know what we wanted as staff was on the phone helping another guest. To be fair, once she was done, we got our needs met. There were few guests. The interaction with the staff was uncomfortable which was a downer. We felt that there was too much pressure to eat dinner at the hotel. We were asked several times and said no again and again. We are not the bed and breakfast type so that may have been part of the issue.
for Familiesby punter133 from London
An oasis; luxury in the middle of nowherePosted Oct 12, 2013 on Hotels.com
Location is quite remote and a car essential. Sat nav essential tho not easy to set for this location. Lovely rural setting with good size pool, but at this price we would have expected breakfast with no 'extra' charges, eg for eggs and tea/coffee on tap (or a kettle with biscuits in the room?). There is no TV and no phone (turning them on is always voluntary!) so for the ipadless you are cut off. Staff were delightful, helpful and friendly. Dinner delicious but only as set price menu including wine, so not very flexible and no good for dieters!
for Couplesby A verified traveler
September get awayPosted Sep 19, 2013
Pros: Hotel gardens beautiful and tranquil, liked to walk in the beautiful garden.
Cons: The above, meals and pillows.
Location: Nothing to do nearby that we found of interest. Traveled to white villages and towns which we did enjoy. Coast lovely, too far to enjoy in a day.
Welcome very good, staff very helpful with information about locations to visit, maps and restaurants to eat at. Attentive during the day to our needs. The problem came when we wanted to eat at the hotel, 9pm is far to late for most people as it would be well past that when the food came to the table. We were not really sure if this was for the cooks benefit or as we kept being told, the Spanish ate at this time. We and most of the guests were not Spanish and we were not the only ones to think it was an unreasonable time to eat. We had salade, the only thing we could eat, at 7.30 and 8pm. This put us at a disadvantage as we ate alone and felt isolated. Most people are back at the hotel by 6.30 as the temperatures are high during the day and so they come back to rest. The pillows in our room were too soft, two pillows just increased the discomfort.