Ratings based on 103 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
for Familiesby Dianna from Las Cruces, NM
Good locationPosted Sep 8, 2013 on Hotels.com
Perfect location, close to family and stores
Recommendedby Lisa from Albuquerque
Hard to get toPosted Aug 30, 2013 on Hotels.com
Nice hotel, but quite hard to access from the freeway. It might have been me, but it took me 3 tries to get there and if it had been dark I couldn't have done it. Even leaving there was not an obvious route back to I-25. Also there were no very close restaurants.
for Everyoneby Gabby
Nice hotel in townPosted Aug 24, 2013
Excellent service. Hot stuff breakfast is excellent
for Business Travelersby A verified traveler
Posted Aug 19, 2013 on Hotels.com
for Personal Eventby Jenna from Las Cruces
Posted Aug 6, 2013 on Hotels.com
Upon check in, we found a cockroach in our room. The beds were not comfortable. We go to Las Cruces every couple months. I will not be staying here again. Pretty disappointing for $90 per night.
for Familiesby Geoff B from Paris
What a hotel should be!Posted Aug 6, 2013 on Hotels.com
Even better than the general cleanliness and facilities, the welcome we received from the staff was fabulous.
for Overnight Stay Before Destinationby A verified traveler
charged additional monies for unknown reasonPosted Jul 30, 2013 on Hotels.com
the hotel was fine but I was charged an additional fees without any explanation and I am now very displeased. should they refuse to reverse the unfairly charged and highly suspect fees levied against me, the chances of my family ever utilizing their accommodations will surely become nil for this brand of hotel. as it was, the rate was already bordering the outrageous even with the discount provided through this site but the additional unexplained charge pushed the rate through the barrier of insane right on through to the land of rediculuum.
for Everyoneby A verified traveler
Courteous staff, clean roomsPosted Jul 29, 2013
This hotel was perfect. The staff was wonderful and I loved the 24hr coffee, hot chocolate station. The only thing I missed was a refrigerator for the room.
for Familiesby Vanessa from ARIZONA
Nice & EasyPosted Jul 19, 2013 on Hotels.com
Very clean. Best complimentary breakfast!
Recommendedby Bert from Santa Fe
Insulted by clerkPosted Jul 16, 2013 on Hotels.com
When I checked in your clerk made a very negative remark when I asked why she needed my card again when the room was already paid for and she said 'in case you steal a lamp or brake a chair." I was insulted and almost cancelled my stay, if not for that we were in town for a wedding gathering that was to begin in a couple of hours, we had traveled all day and didn't have much time to prepare. The room was nice, but too bad your don't provide refrigerators in your rooms.