Ratings based on 471 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Possible improvements

Posted Aug 11, 2014
They might improve the ventilation. Lot of the public area smelled like air freshened. Otherwise everything was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel in Las Curces

Posted Aug 8, 2014
Pros: Allowed pets.
Cons: furniture could be newer.
Has a nice outdoor pool and courtyard space. Also a nice grassy knoll that works well for walking your dog. We were charged a $25 pet fee for our 60lb dog, which wasn't bad. Plenty of parking. Close to restaurants and shops.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Luxury = everything is extra

Posted Jul 29, 2014
Pros: The room itself; the staff, the gift shop, the restaurant.
Cons: More electrical outlets near bed for cell phone charging. A/c was barely adequate. Make refrigerators and microwaves standard, included in room rent.
Location: Great location; mall right across the street, easy access to main streets.
The room was big, comfortable. However, somehow it seems wrong to me, that a hotel that refers to itself as a luxury hotel would add extra charges for things that seem to be standard, included items - such as microwaves and refrigerators - in more economical hotels/motels. The restaurant was very nice, as was the gift shop. I was especially glad and surprised to see that the prices on gift items were not out of line with similar things elsewhere.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Beautiful hotel with perfect New Mexico feel.

Posted Jul 20, 2014
This hotel looked like a resort. I was travelling across the country and just needed a place to stay the night. My friend and I were sad that we were only there to sleep because the hotel was beautiful. The lobby was beautifully decorated in southwestern decor and the pool area looked like it was part of a resort in Palm Springs. We could tell the hotel was older, but they had obviously been making upgrades. The only downside was that the tv reception wasn't great and the toilet took a little while to flush.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good location

Posted Jul 15, 2014
Pros: Clean, quiet room.
Cons: Heat the pool, provide complimentary breakfast, make sure wifi and jacuzzi work.
Location: Shopping, restaurants
Very nice hotel, just need to work on some details....jacuzzi and wifi did not work. Wish the pool was heated. Friendly staff and clean rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Lovely room...comfy bed....wonderful view..

Posted Jul 8, 2014
Nice oasis....very comfy...great location...very happy
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel rooms are out dated

Posted Jun 22, 2014
Hotel rooms are out dated, still had a old fashioned 32" TV . Nicest part was the pool area. It's a ok hotel just not for those prices.
4 out of 5
Recommended
for Business Travelers
by Don from Socorro, NM

convenient location

Posted Jun 16, 2014
Pros: location. bar & restaurant.
Cons: nothing.
Location: my only concern about hotels in this area is that they are accessible from the interstate.
have stayed at this hotel for a number of years...always convenient, comfortable...always a great staff.
4 out of 5
Recommended
for Everyone
by chl from New Mexico

Pet friendly

Posted Jun 4, 2014
Pros: High ceilings and very quiet.
Cons: Height of shower heads
Location: Restaurant in lobby was good enough.
The ONLY thing I requested was Pet Friendly. This was the only hotel that fit the bill in Las Cruces, NM. At check in they tried to charge me a deposit for pet cleaning. I was NEVER told that there was such a fee by EXPEDIA. Friendly check in person waived fee when I protested!!!
5 out of 5
Recommended
for Everyone
by Sueann from New mexico

Wonderful hotel.......setting fabulous.

Posted May 30, 2014
Had a great time at pool and restaurant....loved it all