Ratings based on 551 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oklahoma

Great hotel not to far from the Interstate.

Posted Mar 19, 2015
Pros: Garduno's restuarant and cantina has the best breakfast in Las Cruces.
Second time in this hotel. Great staff, quick and efficient check-in. The amenities in this hotel are first rate.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom illinois

a very sweet surprise!

Posted Mar 11, 2015
Pros: Beautifully maintained property.
Cons: Nothing
After a very long day of driving, we were delighted with our experience at Hotel Ecanto. From the registration staff to the waiter in the restaurant, we were treated like kings. The pool area was beautiful. The room lovely. We were sorry we could only spend one night.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2015
Self-contained with restaurant that is good for the weary traveler. We did not have to go anywhere unless we wanted too.
2 out of 5
by A verified traveler

Posted Feb 17, 2015
Cons: The restaurant.
The hotel room was alright. The shower either provided cold water or hot water but not both. There was no phone in the room but the staff fixed that promptly and were very apologetic about it. The restaurant - Gardunos - was horrible. I had lunch when I arrived. None of the staff knew whether or not the beans were cooked in lard or whether there was meat in the chile. As a vegetarian, that was disappointing. The menu was silent. The waitress who took my order told me one thing and someone else said another. The next morning I decided to give the restaurant another try so I had the breakfast buffet. This was the worst buffet and worst service. The bread sitting out was hard (uncovered for too long), the potatoes were cold. There was no jam or jelly anywhere. We were waiting for coffee mugs that came after we hailed 3 or 4 waiters down. The staff were either improperly trained or just could not cope with the guests. We were completely ignored after we sat down. People were waiting at the buffet as there were no bowls for oatmeal and no plates either.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City

Represents the city well!

Posted Feb 17, 2015
Pros: The towels are nice and thick, the room was clean, the bathroom is very roomy and there is plenty of counter space.
Cons: Flat screen tv's, more mirrors and outlets in the room, better pillows.
Location: We were close to NMSU and that is where we spent most of our time. But there are a variety of restaurants within walking distance and a mall close.
I loved the theme of the property, and it is why I chose it. It is not one of the brand new chain hotels. It has it's own personality. They keep it up nicely and we thought all was clean and good. We were in a king room and there was enough space for me to exercise. The bar seems quite hip and happening, and the food was good in the restaurant. The only downside was that the water temperature fluctuated while you were showering.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable hotel

Posted Feb 11, 2015
Very comfortable, although room right above washer and dryers and could hear them during quiet times reading. A little annoying.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2015
It was a nice hotel. We did not experience any issues.
1 out of 5
Recommended
for Couples
by Rodrigofrom Quintana Roo

:/

Posted Dec 28, 2014 on Hotels.com
mal me dieron una habitacion que parecia que el area estaba en reparacion y estaba lleno de humedad el precio muy elevado para lo que ofrecen..
2 out of 5
Recommended
for Families
by Jamesfrom Ft Lauderdale FL

Decent location

Posted Dec 26, 2014 on Hotels.com
Building under construction.
2 out of 5
by A verified traveler

Posted Dec 23, 2014
Rooms were not that great for the price we paid. There was what looked like a water leak on multiple floors so we had to hear the dryers all night.