Lobby
Check availability

Reviews of La Quinta Inn & Suites by Wyndham Las Cruces Organ Mountain

2.5 out of 5
La Quinta Inn & Suites by Wyndham Las Cruces Organ Mountain
1500 Hickory Dr, Las Cruces, NM

Reviews

8.2

Very Good

Rating 10 - Excellent. 780 out of 1698 reviews" "
Rating 8 - Good. 507 out of 1698 reviews" "
Rating 6 - Okay. 207 out of 1698 reviews" "
Rating 4 - Poor. 108 out of 1698 reviews" "
Rating 2 - Terrible. 96 out of 1698 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs total renovations. Old flooring is terrible New carpeting needed throughout.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Graciela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Gordon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old and rundown. Several things were broken and not working. It seemed obvious the management did not put emphasis on keeping the property up to standards. Our room had massive carpet stains and the mat inside the shower/tub had disgusting black stains under it. It had obviously not been cleaned. The hotel needs upgrading badly.
Stayed 1 night in Apr 2024

8/10 Good

Chloe

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Honey

Liked: Staff & service, property conditions & facilities
The parking lot looks like it’s under construction and the entire building is dirty. The bathroom tub was stained and gross.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable prices and the beds were comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Eliazar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the room was clean.
Stayed 1 night in Apr 2024

6/10 Okay

Matt

A very worn property
Stayed 1 night in Apr 2024

4/10 Poor

Mary

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was decent and the staff were friendly. The overall condition of the property was very poor. The bathtub was unusable and the floors were filthy especially along the walls and in the hallways. Safety was questionable as we were approached by an unhoused man while we were unpacking our car.
Stayed 1 night in Apr 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to I-10
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Showing lots of wear, but clean.
Stayed 1 night in Apr 2024

8/10 Good

Paul

We came in late and left early so no real opinion. Check in was easy and we were very close to front door which was nice in leaving. Didn't have breakfast
Stayed 1 night in Apr 2024

8/10 Good

Tiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing huge room, just a little run down in some areas of the room, could use a remodel but was great!!
Stayed 1 night in Mar 2024

8/10 Good

Jaime, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024

8/10 Good

Agnes, La Mesa

Traveled with partner, Traveled with pets
Liked: Staff & service
Pets are welcome!
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

4/10 Poor

Elizabeth

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right off I10 and was close to historic areas and great restaurants
Stayed 1 night in Apr 2024

6/10 Okay

Paul

Liked: Staff & service
The shower didn't have hot water. The whole hotel had a very run down feel to it. It looked like they were getting ready for a remodel and I am sure that would address the worn carpets.
Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
The room above us kept us awake till late. So many steps and pounding like a school on top of us. I might think twice if I come this way again.
Stayed 1 night in Apr 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the freeway, a couple stores nearby and Walm### down the street, free breakfast offfered or Cracker Barrel next door
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There is apparently a space for mobile homes and RVs in the parking lot. There was activity all night.
Stayed 1 night in Apr 2024

10/10 Excellent

saturnino doroteo

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate that this place is not only pet friendly, but it also doesn’t tack on an additional fee. Thank you!
Stayed 1 night in Apr 2024

4/10 Poor

JERRY

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner did not work and shower did not work
Stayed 1 night in Mar 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin, staff were good.
Stayed 1 night in Mar 2024

2/10 Terrible

Amy

Disliked: Property conditions & facilities
I did not book this day, and when I called to ask for my refund when I clearly had proof that I was somewhere else, they refused my refund. Do not stay there they steal your money.
Stayed 1 night in Mar 2024

10/10 Excellent

Shannnon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was very nice and helpful and the room is nice and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in and a and then Look Through your red light nice clean room.
Stayed 1 night in Mar 2024

10/10 Excellent

sally

Traveled with family
Liked: Amenities
Property is a little outdated staff was very nice place was quiet
Stayed 1 night in Mar 2024

6/10 Okay

Marie

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Ashley

Traveled with family and small children
Disliked: Cleanliness
Our nonsmoking room smelled like cigarettes, my baby crawled around and his knees/hands turned black, it looked and felt dirty.
Stayed 1 night in Mar 2024
Response from lqfd on Mar 26, 2024
we sincerely apologize for the room smelling of cigarettes, not everyone respects the property & its policies unfortunately.

10/10 Excellent

Lydia

Stayed 2 nights in Mar 2024

6/10 Okay

Arnaud

Traveled with family
Liked: Staff & service
Hôtel banal sans charme
Stayed 2 nights in Mar 2024
Response from lqfd on Mar 26, 2024
thank you so much for your feedback, we truly appreciate it!

10/10 Excellent

Deanne

Liked: Staff & service
Good hotel for the money.
Stayed 1 night in Mar 2024
Response from lqfd on Mar 26, 2024
thank you so much for your feedback, we truly appreciate it!

8/10 Good

Esther VH

Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from lqfd on Mar 26, 2024
thank you for the rating, we appreciate it!

4/10 Poor

Naeemah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two elderly men were given multiple rooms until they got it right. The staff was very helpful. Getting a double bed room that is handicap accessible is not possible. Such a shame. I find this to be a disadvantage to anyone who handicap and not sleeping with their care taker
Response from lqfd on Mar 26, 2024
thank you so much for your feedback, we truly appreciate it!

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from lqfd on Mar 26, 2024
thank you so much for your feedback, we truly appreciate it!

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great!
Stayed 1 night in Mar 2024
Response from lqfd on Mar 19, 2024
we are so happy you had a great stay with us here. thank you so much for your feedback

6/10 Okay

Malak

Stayed 2 nights in Mar 2024
Response from lqfd on Mar 19, 2024
thank you for your rating. we appreciate it!

6/10 Okay

scott

Staff were very nice!
Stayed 2 nights in Jan 2024
Response from lqfd on Mar 17, 2024
thank you so much for your feedback. we appreciate it, giving our guests the best customer service possible is top tier for us!

10/10 Excellent

Myron

Stayed 1 night in Mar 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Mar 2024
Response from lqfd on Mar 18, 2024
we are so happy you had a good experience here with us, we hope to be of choice in the future!

10/10 Excellent

Paul

Stayed 1 night in Mar 2024