Ratings based on 1,906 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom pasadena, ca

Nice hotel near everything

Posted May 23, 2015
The hotel is right behind the HardRock but close enough to the strip and stores.
1 out of 5
by A verified travelerfrom CA

More than an hour to check in

Posted May 8, 2015
Pros: none
Cons: reservation system. Room hall ways, exterior of rooms.
More than an hour to check in, staff could not locate our reservation. They don't believe we reserved with Expedia. After an hour, they checked us in with the credit card on file in case if reservation is available. night at 12:30am, staff calls to my room asking me to follow up with Expedia on this reservation. Expedia calls hotel staff, no one response. I called from airport to confirm about late check in, no one picks up phone. rooms remind me of a motel. Lot more to complain. Overall, I would not stay there and I would not recommend.
3 out of 5
by A verified travelerfrom houston

Not so bad of a distance from the strip

Posted May 4, 2015
Hotel looks like apartments it was ok but it needs upgrades and we had a lot of bugs and shower was nasty and toilet didn't flush my husband had to fix it
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2015
We like the seperate bedroom and the big tub. Nice place.
4 out of 5
by A verified traveler

Posted Apr 27, 2015
Old outdated rooms. No pull out couch. No room service
2 out of 5
by A verified travelerfrom H. NJ

Bad customer service

Posted Apr 27, 2015
To be told they don't have rooms for all the guess , if I wanted to have more then 2 people in each room I would have to pay more , her attitude towards the guess were poor ,when I said my itinery specifically said how many were in each room then she said that I booked on some cheap site and I would have to pay more , we went back and forth , finally she gave us our rooms but it was at opposite ends instead of being close by , the sheets look dirty , the tissue in the box were all stuffed in like someone pulled it out and stuffed it all back , the 1st night the water in the shower was Luke warm ,I call the water then was hotter the next day same thing no hot water, what kind of hotel is this ? Would not stay here again, there was nothing good I could say about this hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Copenhagen

Godt til prisen

Posted Apr 22, 2015
Pros: værelset var fint stort og rent.
Cons: hotellet var slidt og poolenene lukket for andet år i træk pga renovation
Location: ligger perfekt uden kasino og tilgang til værese meget tæt på værelses dør
Værelset var fint og rent, vandet havdet meget svært ved at blive varmt og have tryk på
2 out of 5
by A verified travelerfrom canada

Not happy

Posted Apr 21, 2015
Pros: Close to venue
Cons: Staffing , have the serves that u advertise.
Location: Walking distant to Thomas and Mack
There was no coffee or tea in rooms if you wanted you had to phone . Coffee machine was broken,two pools where closed and the third was very noise people partying loud music ect they charged for wifi
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Cons: Tea bags in the room
It is a good place tostay when attending a conference at University of Nevada
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Decent hotel

Posted Apr 16, 2015
Pros: Decent value for the money. Clean.
Cons: Has overall worn appearance. Beds were older and squeaked.
Location: Just a few blocks off the Vegas strip.
Hotel was a decent value for the money. Somewhat worn & out of date. Had to drag luggage up stairs. No elevator. Those who can't handle suitcases up stairs need to ask for bottom floor. All doors open outside.