Ratings based on 961 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from McGill, NV

You can find better

Posted Jul 29, 2015
Pros: I liked the way the room was designed. The window seat was very nice.
Cons: The staff service needs improvement.
Location: The hotel is at the south end of the strip. There are plenty of restaurants, stores, and casinos in the area.
The property has a weird smell. The employees were not busy, but they could not find the time to empty garbage cans at the front entrance; garbage was strewn all around. My room had 2 queen beds, one with a stained spread; however only 2 bath towels. There was no shower curtain on the shower rod. The food I ordered from OrderInn, the hotel's room service, was greasy and undercooked, they also forgot an item. I would suggest finding a better place to stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

good price for th e area

Posted Jul 28, 2015
Pros: proximity - price - friendliness of staff
Cons: updating facilities, breakfast menu
Location: for my purpose, the location was perfect.
staff extremely nice and accommodating. Overall not bad, but needs updating (carpeting, furniture etc.)
2 out of 5
by A verified traveler from barstow,ca

Dirty

Posted Jul 27, 2015
Bedding had make up on it that wasn't mine . Only 2 medium sized towels in bathroom which one had make up on . Trash cans full in front of hotel and trash at the side of can at check in time .
4 out of 5
Recommended
for Everyone
by A verified traveler from NV

Hotel staff very professional

Posted Jul 27, 2015
Cons: Provide more detailed information about when your shuttles run, especially through the Expedia site
Location: We went to a concert at Mandalay Bay...when booked through Expedia, they said the hotel did provide a shuttle.
We had to change our hotel reservation through expedia...hotel staff was very understanding and helpful...made sure we were in the same room throughout our stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2015
Had to keep asking for towels. Decor and furnishings need updating but overall an okay stay for the price.
Comment from Hotel Management
Jul 19, 2015 by Miguel, Hotel Management
Thank you for taking the time to offer us your feedback about your stay with us! I will be sharing your comments with my staff. Your comments will allow room for growth for us as we strive to provide an excellent experience for you and our future guests. I wish you many happy travels.
4 out of 5
Recommended
for Everyone
by A verified traveler

Just an overnight on the way to the airport

Posted Jul 13, 2015
Pros: Friendly front desk staff.
Location: The location was just south of an outlet mall, reasonably far off the strip (exactly what we wanted) but a straight shot north to get there.
We arrived later in the evening after driving from Springdale UT. The staff were friendly and helpful with directions. There was no automatic or power-assisted front door (our hands were full of luggage and it would have been helpful), so for those who might need that, be aware. The room was clean and comfortable, although the mattress seemed to make one roll to the middle. The room and location were a lot quieter than I had expected. Overall comfortable stay and a reasonable rate for a room in which we stayed for only a few hours.
Comment from Hotel Management
Jul 19, 2015 by Miguel, Hotel Management
Thank you for taking the time to fill out the survey. It's always nice to see a good review. I hope we can be of service to you again in the future. I wish you many happy travels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good budget hotel

Posted Jul 12, 2015
Good budget hotel. Even lobby doors are locked after 10pm which made me a little nervous. For being a non smoking hotel the halls reeked of cigarette smoke, but the rooms didn't. They were clean and comfortable. Staff was friendly.
Comment from Hotel Management
Jul 19, 2015 by Miguel, Hotel Management
Thank you for taking the time to give us your opinion. We appreciate all the feedback we can get. All feedback appreciated to help us do all we can to better serve you and all our future customers. I wish you many happy travels.
1 out of 5
by A verified traveler from Arizona

Only good thing is it is close to the strip

Posted Jul 10, 2015
Pros: I liked that this hotel was 10 minutes down the street from the strip. Close to food and shopping and it was close to the event we came to see.
Cons: Upgrade the rooms. Just because I came with my pet doesn't mean that I have to stay in a sub standard room. Safety and cleanliness.
Location: Outlet mall and close to the freeway
I have stayed in many hotels when I take short vacations and this is the first time in all my travels that I have seen a room in this condition. I will list my disappointments below: 1. Room had a musty smell 2. Carpet was very worn 3. Not enough towels in the room - had to go to the front desk and ask for more and then I was looked at like I had bothered them. 4. Went back to the front desk and asked for extra blankets for both beds, I was told that they would bring them to the room - the blankets NEVER came to the room. 5. The beds were very uncomfortable and hard. The mattress was uneven and there was a hump in the middle and it was low on the sides. 6. No ice bucket in the room although there was the top to the ice bucket. 7. PET OWNERS - They put you in the end of the hallway where all the rooms have pets and their owners. The dogs bark and the hallway was noisey. It caused anxiety in me and my little dog and we didn't sleep at all. 8. Since we were at the end of the hallway was the side door exit. This door was always kept open by a rug being placed underneath. This was a security risk for me as our room key opens that door since we are on that side of the hotel. Why didn't hotel staff make sure that guests safety was first and foremost. This should have not happened. 9. The door to the room that we stayed in would not properly lock when shut. The latch only caught when the door was pulled almost slammed shut.
Comment from Hotel Management
Jul 19, 2015 by Miguel, Hotel Management
Naturally, we were disappointed to learn that you encountered issues during your stay. I sincerely apologize. Unfortunately, your experience was not the same as many of our other satisfied customers have received. We will share your comments with our team to improve our consistency in providing excellent customer service to all guests. Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. Thanks for offering your view on what you thought of us. Wish you many happy travels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Buenos Aires

Muy bien

Posted Jul 6, 2015
Ideal para no estar en medio del Strip, el desayuno es más que adecuado, y por el precio es un buen hotel. Si vas en con auto, es ideal a 5 minutos de todo y con estacionamiento cómodo. El personal muy bueno, en especial Christina que siempre estuvo dispuesta a ayudar en todo. Muchas gracias.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Great hotel off the strip/

Posted Jul 2, 2015
Pros: Pleasant staff and surroundings.
Cons: Eggs, sausage, potatoes, and bacon during the entire week, not just on weekends.
Location: Excellent location. Lots of shopping at the Outlet Mall across the street, and plenty of restaurants.
Rode to Vegas on Harley Davidson in 109 temp. Walked into the Baymont and savored the A/C. Given adjoining room with couple that rode up with my wife and I. Rooms very clean and comfortable. Plenty of hot water for showers. Breakfast was fine, with plenty of food. Shuttle left from hotel to the Bellagio and last pick-up was 7 p.m. Shuttle from Casino to Casino, so we never had to leave air conditioned area. Street temp was 111. Great stay and experience. Fantastic buys at Outlet Mall across the street. Restaurants nearby were also excellent. Would definitely stay here again. If you're looking for fancy, then by all means pay the exorbitant fees on the strip, but if you want a pleasant, clean and comfortable place that's affordable, stay here. The extra money comes in handy at the casinos.
Comment from Hotel Management
Jul 5, 2015 by Miguel, Hotel Management
Thank you for such an amazing review of our hotel staff and accommodations. It's great to know we could make your stay a pleasant one! Your feedback is an encouragement to all of my staff and I will share it with them so we may continue to always make improvements and to provide an exceptional experience for our guests. We appreciate your business and look forward to the next opportunity to serve you. Till the next time, many safe travels for you and your family!