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Reviews of The Rita Suites

2.5 out of 5
The Rita Suites
344 E Desert Inn Rd, Las Vegas, NV

Reviews

6.2
Rating 10 - Excellent. 146 out of 812 reviews" "
Rating 8 - Good. 200 out of 812 reviews" "
Rating 6 - Okay. 198 out of 812 reviews" "
Rating 4 - Poor. 129 out of 812 reviews" "
Rating 2 - Terrible. 139 out of 812 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I attended a conference at the Las Vegas Convention Center, and naturally I considered more well known
Stayed 4 nights in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was dirty and rundown. The walkways and stairs were literally caked wirh sticky spills and vomit for our entire stay. The elevator was broken and not conveniently located to allow for carrying our luggage to the third floor. It appears this hotel is used to house homeless and there wereoud arguments in the rooms ongoing. Additionally the police and or ambulance were there every day of our stay. Would never recommend or stay there again.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Don't be fooled by the nice pictures online. This place is really out dated, not cleaned, barely any space to walk in the double Full beds. I wish that I would have paid a little bit more and just stayed on the strip.
Stayed 1 night in May 2021

4/10 Poor

Verified traveler

Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There’s was nothing I like about this place. Not what I expected. The room was too small, and the carpet was dirty. The staff were nice, and courteous, about the only thing good about the place
Stayed 2 nights in Feb 2021

8/10 Good

Jeramie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usually a house keeping worker usually knocks on the door. We stayed for 5 days but they only knocked once nobody stopped by fir the rest of those days. There was also an incident close to the the office. It was someone being detained. The cops & the people that was being detained were outside for more than 30 minutes. We thought there might be a shooting because the people that was being detained were just sitting in their car for more than 30 minutes.
Stayed 5 nights in Dec 2020

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2020

10/10 Excellent

shanika, dallas,tx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet,cheap, clean,beds comfy, towels white, house cleaning everyday,cable,near da strip, kitchenette, nice staff, deposit back same day! i couldn't have found a better place! will def be back!
Stayed 4 nights in Nov 2020

2/10 Terrible

Ceecee, Victorville

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving to our room we noticed cocker roaches all over the floor and there was a big ball of hair in the shower. The sheets were stained with what appeared to be blood and there was bed bugs on the bed. Would never recommend to anyone to stay here even if it was free. Horrible hotel and should be shut down.
Stayed 8 nights in Nov 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2020

10/10 Excellent

aliyah

Stayed 12 nights in Nov 2020

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Raysean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I had to change rooms twice. One of the rooms heat didn’t work and the other one carpet was very nasty. There was no room service at all. The only good thing was that I could cook my on breakfast. Appliances needs to be updated. The room was decent.
Stayed 5 nights in Oct 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Oct 2020

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross and Rundown
My experience with the Rita Suites was a nightmare. The staff was nice. The morning manager was awesome. However, the room was disgusting and looked like 1980. My room was not ready upon arrival. There were no face rags, clothes hangers, or pots and pans in the room. It was one of the worst hotels I have ever seen. My reservation was for 8 days, but I only spent the night while trying to secure another hotel location.
Stayed 8 nights in Oct 2020

2/10 Terrible

CarleneMathews, Twin Falls Idaho

Traveled with family
Disliked: Amenities, property conditions & facilities
We had three rooms. one had no remote control in bedroom and a non working coffee maker. One had no blow dryer. One had filthy nasty carpet. Property is old and seedy people running all over. Looked like it was a place for homeless people to hand during the day. There was no information in the room as to check out time, television channels or local information. Just not a nice place to stay.
Stayed 3 nights in Oct 2020

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2020

2/10 Terrible

Kevin, Las Vegas

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled bad. Room service was down after the 3rd day of staying and was down after i went to see the front office. I was told the deposit would be refunded within three to four days......while, week passed and still no refund.
Stayed 6 nights in Sep 2020

10/10 Excellent

Brandon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2020

6/10 Okay

Gary

Disliked: Staff & service, property conditions & facilities
Not so great
Stayed 3 nights in Sep 2020

2/10 Terrible

Brandus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

arlene

Liked: Staff & service
Disliked: Property conditions & facilities
Photos MISREPRESENT hotel
Well to start with the photos on hotels.com do not represent the room that I was given. Even after being moved to a different room it was evident that hotels.com was using a 30-year-old photo of the largest room on the property. When looking at the one bedroom suite, you see this very large living room with very nice furniture. Clearly a GROSS misrepresentation of the ACTUAL room. The exterior walkways reaked of rotten sewage. The walkways and stairs were littered with cigarette butts and garbage. The concrete was very sticky and stained. The shower curtain bar was bent downward so that the curtain only covered 12 in of the tub. It took me over one hour to dry up the floor and ring out the towels since the shower curtain was utterly useless! I didn't crawl into the bed until 5:00 a.m. Lots of cabinets but no dishes or utensils. The stove was from the early 70s and did not work. Controls for air conditioner were under a ledge that I could not reach.
Worthless shower curtain bar!
No dishes or utensils!
Stayed 1 night in Sep 2020

6/10 Okay

Breann

Traveled with family
Disliked: Room comfort
The room was nice different from the last time we stayed our room wouldn’t stay cold it was hot and humid and at one point with the water for the shower it kept turning really hot and then it turned really cold but other than all that good
Stayed 2 nights in Sep 2020

6/10 Okay

Bruce

Disliked: Staff & service
The unit itself was very nice. However, they wouldn’t pick up trash deliver toilet paper deliver fresh towels unless you ask or went outside to get yourself. Understandable somewhat during Covid however, when I left things to be picked up they weren’t picked up either and trash was left there. To go to the office daily to pick up either tissues toilet paper coffee etc. was just impractical.
Stayed 3 nights in Sep 2020

6/10 Okay

Valencia

Traveled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary Place!
The pictures don't do it justice. !. poor neighborhood, alittle scary. 2. Most light bulbs were out. 3. Carpet old and very dirty. 4 Yes there is a kitchen, but no plates, pans or utensils. 5. For 2 days a jug of urine sat out on the walkway to the rooms. 6. Bedding and towels were clean.
Stayed 4 nights in Sep 2020

6/10 Okay

Ken

Traveled with family
Room is out of date and run down, squeaky bed...but overall is ok hotel
Stayed 1 night in Sep 2020

2/10 Terrible

Carmen, Colton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are super uncomfortable AC don’t really cool Toilets keep getting clogged Staff is useless
Stayed 1 night in Sep 2020

10/10 Excellent

Mable

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The Rita and suites was a nice place to say Customer Service was very very nice the overall stay with nice
Stayed 2 nights in Sep 2020

6/10 Okay

Trisha

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2020

10/10 Excellent

Gredisleydis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it.
I've lived in vegas for many years and I've never noticed the rita suites there. I drive through there frequently. Im actually surprised and glad i found it. Perfect spot, close to everything. Everything you need is there. We got a pool view and it was really nice. Mostly i loved the price. It was not expensive at all and staff was really nice and helpful. I loved it. Definitely recommend the rita suites
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2020

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and unclean room. Need very noisy and uncomfortable.
Stayed 2 nights in Aug 2020

10/10 Excellent

Joy, Washington

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay welcoming staff.stated during covid and the staff kept resort clean and went extra mile to guest.
Stayed 3 nights in Aug 2020

4/10 Poor

Kamal, MD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place but security is poor .i didn t receive any room service for my first 5 nights .and only 1 room service in 7 days .
Stayed 7 nights in Aug 2020

8/10 Good

april

Liked: Cleanliness, property conditions & facilities, room comfort
It was good but they still havent refunded my $100 deposit and its been 5 days later!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 1 night in Jul 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfast
Since breakfast is not being served due to COVID, food vouchers should be given instead .
Stayed 3 nights in Aug 2020

10/10 Excellent

jayChaudhary, Chicago

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Day time Front dext Black guy is very nice very helpful i really liked Service room is clean Shower is not good and all other great
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

2/10 Terrible

Tim

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T STAY HERE!!!
I got a room without any towels, and when I asked the front desk, i was basically accused of stealing the towels, andthentheone towel given to me had holes. See attached photos. The condition of the property and front desk customer service is very substandard. My advice is to DO NOT STAY AT THE RITA SUITES HOTEL!!!
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Rooms are not what they appear. U can get a nicer room w resort fee for 20.00 more. Do it.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

You definitely get what you pay for. Room beds were pretty old and beat up.
Stayed 6 nights in Jul 2020

10/10 Excellent

Karen, Long Beach, CA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rita Suites are cool, clean, super convenient, and a good bargain. I was a little sad the pool was closed. Covid sucks. Great staff.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2020

10/10 Excellent

Cara, Philadelphia PA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice clean and quiet. It was like a small one bedroom apartment. The pool was closed due to Covid-19 but that was only a small disappointment.
Stayed 6 nights in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020