Couples treatment rooms, spa tub, body treatments, hydrotherapy

Reviews of Caesars Palace

4.5 out of 5
Caesars Palace
3570 Las Vegas Boulevard South, Las Vegas, NV

Reviews

7.4

Good

Rating 10 - Excellent. 4654 out of 11605 reviews" "
Rating 8 - Good. 2261 out of 11605 reviews" "
Rating 6 - Okay. 1881 out of 11605 reviews" "
Rating 4 - Poor. 1427 out of 11605 reviews" "
Rating 2 - Terrible. 1382 out of 11605 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Absinthe venue is an eyesore, Circus Circus caliber at Caesars Palace. Over all we really enjoyed the property and the amenities.
Stayed 3 nights in Mar 2024
Response from Dan on Mar 28, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

2/10 Terrible

Sergio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk personnel rude. Arrogant.
Stayed 2 nights in Mar 2024
Response from Dan on Mar 28, 2024
Hello Sergio, thank you for providing your feedback on your most recent stay.  Please contact Caesars Palace directly to speak to a member of management regarding your experience.

6/10 Okay

David Dustin, Edmonton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Reserved a pool room view, when I got here we got “upgraded” to a view of the rooftop HVAC units.
Stayed 2 nights in Mar 2024
Response from Ben on Mar 28, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Diana

Disliked: Property conditions & facilities
Too expensive for the poor quality. Rooms are old , dirty, dusty you can tell it haven’t been clean in a while. They cleaned my room and use same sheets . I know because my son drop coffee and the stain was there. I didn’t use the jacuzzi i was scared to get anything im there due to dirty room.
Stayed 3 nights in Mar 2024
Response from Ben on Mar 27, 2024
Hello Diana, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Bret, Fort Collins

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Check-in was a nightmare. According to the ‘manager’, “4pm is checkin time, but that doesn’t mean the room is ready at 4pm!”
Stayed 3 nights in Mar 2024
Response from Dan on Mar 27, 2024
Hello Bret, thank you for providing your feedback on your most recent stay.  Please contact Caesars Palace directly to speak to a member of management regarding your experience.

6/10 Okay

William

Traveled with group, Traveled with family
Liked: Cleanliness
No complimentary services coffee or microwave in room
Stayed 3 nights in Mar 2024
Response from Doug on Mar 27, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Nicolas

Traveled with partner
Disliked: Staff & service
Got in around 11pm, waited almost an hour in a fairly short line to check in. Seemed the front desk took about 10-20 min per customer, but when we checked in it took about 5 min. Booked a Julius King Suite and was given a double full room instead. Water took years to heat up. Room was not cleaned very well as there was trash along the edges of beds and dresser.
Response from Doug on Mar 27, 2024
Hello Nicolas, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

2/10 Terrible

Abel

Traveled with group, Business traveler, Traveled with partner
They changed my room!!
Stayed 1 night in Mar 2024
Response from Doug on Mar 27, 2024
Hello Abel, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from John on Mar 28, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Kosta

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Ben on Mar 27, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Rebecca

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Dan on Mar 27, 2024
Hello Rebecca, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from ALM on Mar 27, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Hugo, Norwalk

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 2 nights in Mar 2024
Response from Doug on Mar 26, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

4/10 Poor

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My family booked this hotel over two months in advance and paid in full. We have two adults and two children age 12 and 14. Basically four full sized humans. We arrived at 3:30pm the day of check in. The front desk attendant got on the phone and spoke with someone regarding our room. I heard her say it was a third party reservation. When she got off the phone she mentioned that she had given us a better view. We did not ask for any upgrades. We had already paid for a deluxe fountain view room with two queen beds. She asked when our last stay had been and we said it was our first time. She gave us a 100 dollar credit and said we should try a few options. Again we appreciated it but did not ask for it. She said her name was Katherine and they were doing a contest for reviews. At that time I planned on giving her a nice review. When we entered our room we saw that it only had one bed and a small couch that did not pull out. I called downstairs and was informed that there were no other rooms available but that we had been given a room credit. I explained that that was not how any of this was presented and we didn’t have any place for the two kids to sleep. They sent up one roll away at no charge for my 12 year old and my 14 year old slept on the awkward couch.
Stayed 2 nights in Mar 2024
Response from Doug on Mar 26, 2024
Hello Angela, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Robert, atascadero

Traveled with partner
Liked: Staff & service, property conditions & facilities
It definitely a nice casino. The rooms are a bit dated though and they add a ton of extra fees at checkout. The amount they up charge everything at this resort is a little crazy. I feel the Venetian is a better choice.
Stayed 2 nights in Mar 2024
Response from Christina banks on Mar 26, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Christina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Doug on Mar 27, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Terrible

William Raymond

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Michelle on Mar 27, 2024
Hello William Raymond, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our room. Beautiful.
Stayed 1 night in Mar 2024
Response from Christina banks on Mar 26, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

4/10 Poor

Cindy

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Accommodations are nice, however there is excessive fees for basic amenities. 1 hour early check in fee, use of mini fridge fee, 1 hour late check out fee, parking self or valet fee. Property is too big for convenience. Long walks from parking to room and even longer to actual strip.
Stayed 1 night in Feb 2024
Response from Michelle on Mar 26, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Gina, Kalispell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a large suite and had a very comfortable bed and beautiful bathroom. Shower was fantastic. It’s definitely old school Las Vegas but it had all I needed to sleep good my one night in town due to missed flight connection. I was able to order dinner from any of the restaurants and had it delivered. The lemon drop in the bar was delicious. The only things I don’t like are the crowds and casinos. Other than that…..Vegas Baby!!
Stayed 1 night in Mar 2024
Response from John on Mar 26, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Isela

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place definitely coming back
Stayed 2 nights in Mar 2024
Response from John on Mar 26, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Franz

Liked: Cleanliness, staff & service
Overh it was great
Stayed 2 nights in Mar 2024
Response from ALM on Mar 26, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

6/10 Okay

Ravinder

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from Dan on Mar 26, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Amaka

Traveled with group, Traveled with partner
Property is lively people are friendly will be back
Stayed 3 nights in Mar 2024
Response from Michelle on Mar 25, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

oscar

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
muy bonito el hotel me gusto mucho .
Stayed 1 night in Mar 2024
Response from Ruby on Mar 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness
Some of the hotel staff is looking really mad or mean mugging, I came to Vegas for a fun stay, not to be looked at by employees like that. Some staff was really friendly and smiling otherwise. The tv in the hotel you have to buy everything don’t have any access for a Roku. And the hotel doesn’t do later checkout.
Stayed 2 nights in Mar 2024
Response from JD on Mar 25, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Full of things to do.
Stayed 3 nights in Jan 2024
Response from Christina banks on Mar 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

4/10 Poor

Vanessa

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service
Our room never got serviced for the 3 days we were there. Even after asking the staff. We received clean towels and our trash cans emptied out only after we called twice.
Stayed 2 nights in Mar 2024
Response from Ruby on Mar 24, 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will alert the housekeeping team and we will work hard to fix the issues you've experienced. Please have a great day.

8/10 Good

Blayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to the end of Forum Shop by Joes Crab cross street to Harrahs to find better slots
Stayed 3 nights in Mar 2024
Response from Kimberly on Mar 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Elpidio

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Ruby on Mar 25, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room service today ok a little toe too long
Stayed 2 nights in Mar 2024
Response from Kimberly on Mar 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Allister H

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 2 nights in Mar 2024
Response from Christina banks on Mar 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Dan on Mar 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

2/10 Terrible

Sharon

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
They put a hold of several hundred dollars on my debit card & said if nothing was used from the bar then I would get most back. It never happened & we did not consume a thing!
Stayed 3 nights in Mar 2024
Response from Dan on Mar 22, 2024
Hello Sharon, thank you for providing your feedback on your most recent stay.  Please contact Caesars Palace directly to speak to a member of management regarding your experience.

10/10 Excellent

Alan

Traveled with family
Liked: Amenities, property conditions & facilities
You cannot get wrong if you stay in this hotel
Stayed 1 night in Mar 2024
Response from Kimberly on Mar 24, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Elise Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fablous resort, amazing staff, skip the buffet, way over priced and food not the greatest.
Stayed 3 nights in Mar 2024
Response from Dan on Mar 22, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JD on Mar 23, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

6/10 Okay

Keisha

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in the Octavius tower and the rooms definitely needs a face lift. The furniture inside the rooms were disgusting and old…. There were stains in the chairs, couch and the entire carpet. The furniture definitely needs updating. The amount of money you would pay for Caesar’s, you’d be better off staying at the Wynn or elsewhere. Not worth it.
Stayed 4 nights in Feb 2024
Response from John on Mar 22, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

Jaymie L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were there 3 days and didn't have nearly enough time so see what we wanted.
Stayed 2 nights in Mar 2024
Response from John on Mar 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Dilorom

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine, thanks
Stayed 5 nights in Mar 2024
Response from John on Mar 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Good

Richard, Claremont

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good but the items in the room room were excessively priced. $20 for an in-room coffee (keurig K-cup) was ridiculous and makes Starbucks look reasonable.
Stayed 2 nights in Mar 2024
Response from John on Mar 22, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Ida Charmaine Del

Traveled with family
Liked: Property conditions & facilities
I requested a strip view room & it was obstructed & ugly. Toiletries took forever and 3 times to arrive. Everything was charged. No complimentary bottles of water or coffee. Never again. Bathroom was the only thing nice.
Stayed 1 night in Mar 2024
Response from Dan on Mar 21, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Excellent

Jiena

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from ALM on Mar 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Rodney

Traveled with partner
I enjoyed the location the most. We were able to spend time in Caesars Palace while taking advantage of the other attractions on the strip such as the Linq promenade and high roller.
Stayed 3 nights in Mar 2024
Response from ALM on Mar 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Kaddyann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Dan on Mar 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

6/10 Okay

Robert, Bristol

Traveled with partner
Liked: Cleanliness
Starting with the positives, the mattress and pillows were comfortable, making for a very good sleep. The room was clean, and early check-in was available (for an additional $72 fee). Now, onto what we didn't like. We visited during spring break in March, and out of 7 pools, only one was open, and it was cold. The entire area was closed off, so there was no opportunity for a stroll. The windows in the room were very dirty (Julius Tower overlooking the pool).
Stayed 4 nights in Mar 2024
Response from Ben on Mar 21, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 Okay

Michael john

Stayed 2 nights in Mar 2024
Response from Michelle on Mar 22, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michelle on Mar 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 3 nights in Mar 2024
Response from Ben on Mar 20, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!