Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago area

Nice, quiet and reasonable

Posted May 26, 2015
Pros: Clean, quiet, and comfortable! Safe location, even walking to/from the Strip
Cons: No shuttle service to Strip (only taxi) No in-room safe Hotel located over a mile from Strip (wear comfy shoes or get taxi)
Overall, I was very pleased with this hotel, but let me give a few details: First, the hotel staff was very pleasant and easy to work with. From the front desk to housekeeping, everyone seemed intent on making my stay comfortable. Second, the facilities were clean and well-kept. There were a few "funny" smells lingering around the hallways, but I mostly attribute that to people cooking in their rooms. The pool area was clean and the pool itself is a nice size. Even the parking lot was relatively clean! Overall, the room was very good. All the rooms were recently updated (2013, I believe), and are very clean and all non-smoking. The kitchenette area has all your essentials for preparing and eating simple meals, and the full-size refrigerator will hold all your grocery supplies easily. The bed was clean and comfortable as well as the pillows. The bathroom was also very clean with all the essentials well-stocked. Even the showerhead flowed smoothly! Please keep in mind that this hotel is a mid-level chain designed to accommodate business travelers for extended periods of time. For example, maid service is once per week, which is when they thoroughly clean the room and supply fresh towels/linens. They are more than happy to give you fresh linens before then if you take then to the front desk to exchange. They also offer free use of washers/dryers. Overall, a nice place to stay! Please see comments in "cons" section, though!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

5 Minutes from Strip.

Posted Mar 11, 2015
Convenient and comfortable close to everything. Why pay price and crazy resort fee when Candlewood is just a few blocks from Strip.
Comment from Hotel Management
Mar 13, 2015 by Tiffani, Hotel Management
Thank you for your review. I am glad you enjoyed a comfortable stay at our property. We are conveniently located to the Las Vegas strip; glad you found it an easy walk/commute. We hope to see you again! All the Best, Tiffani Choukalas Sales Manager
3 out of 5
by A verified travelerfrom Washington, DC

Why does my non-smoking room smell like an ashtray

Posted Feb 22, 2015
Pros: The SPA and pool were nice
Cons: Management needs to walk around the property and Inspect rooms sold as non-smoking and clean ones That need cleaned.
Location: Plenty of places to eat nearby. Can walk to the strip.
Check in was quick. There was no bell staff. The first room had too much cooling and the cooling could not be regulated. The front desk moved me to another room, which had a strong odor of tobacco smoke. The heat pump made noise when it started. I had to open the window to get some fresh air. Housekeeping did not service the room on a daily basisp
5 out of 5
Recommended
for Getaway With Friends
by Natefrom Utah

Great stay!!! thanks Candlewood!

Posted Feb 20, 2015 on Hotels
I had an amazing weekend stay here! The staff was very friendly and helpful and the room was clean and emaculate! The room was so spacious and pleanty of room.
Comment from Hotel Management
May 2, 2015 by Tiffani, Hotel Management
Thank you Nate! I am happy to hear that you loved our hotel! Our staff works hard to create a clean, friendly and "like home" environment. I am very pleased that you enjoyed our spacious suites, please come see us again! All the Best, Tiffani Choukalas Sales Manager
5 out of 5
Recommended
for Business Travelers
by vickiefrom El Paso , tx

Candlewood paradise

Posted Feb 11, 2015 on Hotels
Great location!
Comment from Hotel Management
Apr 18, 2015 by Tiffani, Hotel Management
Vickie, I am glad you found our property in a convenient location! It is nice being close to so many attractions in Las Vegas. Thank you for choosing the Candlewood Suites. Come back and see us the next time your travels bring you to town! All the Best, Tiffani Choukalas Sales Manager
5 out of 5
Recommended
for Getaway With Friends
by Bernardofrom Belo Horizonte

Excellent!

Posted Feb 9, 2015 on Hotels
Excellent hotel! Clean room, great facilities, really amazing staff! Would stay again!
Comment from Hotel Management
Apr 18, 2015 by Tiffani, Hotel Management
Bernardo, I am so glad that you had a wonderful stay! Our staff works hard to maintain our facilities and uphold the standards of IHG. Thank you for expressing your gratitude with the entire hotel and our staff. We greatly appreciate your feedback! Sincerely, Tiffani Choukalas Sales Manager
Comment from Hotel Management
Apr 18, 2015 by Tiffani, Hotel Management
Bernardo, I am so glad that you had a wonderful stay! Our staff works hard to maintain our facilities and uphold the standards of IHG. Thank you for expressing your gratitude with the entire hotel and our staff. We greatly appreciate your feedback! Sincerely, Tiffani Choukalas Sales Manager
5 out of 5
Recommended
for Getaway With Friends
by Bernardofrom Belo Horizonte

AMAZING!

Posted Feb 9, 2015 on Hotels
Great service, big rooms, clean, great facilities! Would stay again!!!
Comment from Hotel Management
Apr 18, 2015 by Tiffani, Hotel Management
Bernardo, I am so glad that you had a wonderful stay! Our staff works hard to maintain our facilities and uphold the standards of IHG. Thank you for expressing your gratitude with the entire hotel and our staff. We greatly appreciate your feedback! Sincerely, Tiffani Choukalas Sales Manager
4 out of 5
Recommended
for Couples
by Dustinfrom Salt Lake City

Nice Hotel

Posted Jan 21, 2015 on Hotels
This was a pleasant surprise, considering it was on the cheaper end. We wanted a room with a kitchenette. Candlewood was clean and the room was nice. Not too from the strip. We will stay here again.
Comment from Hotel Management
Mar 28, 2015 by Tiffani, Hotel Management
Dustin, Thank you for your comments. I am glad that our property exceeded your expectations. Thank you for your recommendation and we look forward to welcoming you back. Sincerely, Tiffani Choukalas Sales Manager
3 out of 5
Recommended
for Couples
by PUNEETfrom Chicago

Great staff,gud room,run down lobby, dirty bed

Posted Jan 12, 2015 on Hotels
Pros : excellent staff , even through issues I faced , attitude wise. All services mentioned available and very reasonable. 5 stars to the staff. Cons : no service to strip except cab , lobby is very run down and smelled of smoke . My wife wanted to leave as soon as we got there as it felt like a run down lodge. Room turned out to be good compared to lobby.Major issue I faced was unhygienic linen on bed which gave me rashes at night . Staff was nice and immediately provided me another bed at 4 in morning but my night was ruined. My wife skin is very less sensitive so she cud sleep in the same bed nicely where I got rashes. Staff was courteous and also gave me some bonus miles but overall that one night was wasted which ruined my next day in vegas as well.
Comment from Hotel Management
Mar 21, 2015 by Tiffani, Hotel Management
Thank you for providing a review on your recent stay. All guest comments, whether negative or positive are used to improve our hotel and work on creating great hotels that guests love. We work to uphold the standards of our brand and you as our guest, help us do so. I apologize for the inconveniences you encountered, I can certainly understand how a bad first night can influence your entire trip. I am pleased that the staff met your expectations with a caring and helpful attitude and provided you with a resolution. Again, thank you for your feedback. Sincerely, Tiffani Choukalas Sales Manager
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jan 3, 2015 on Hotels