Ratings based on 830 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ca

Great

Posted Apr 20, 2015
Everything was great after I got the got tub working. Overall I will be back. Love our stay.
Comment from Hotel Management
Apr 22, 2015 by Manager, Hotel Management
Thank you, SweetPea! We look forward to seeing you again sometime soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern California

Nice place off the beaten path

Posted Apr 19, 2015
Pros: Swimming pool, tennis court, nice clean room, good price, continental breakfast
Cons: Larger bathroom sink counter space
Location: Central to what I wanted to do.
Friendly, clean, nice amenities, good price, everything I wanted. Good value. Will be back.
Comment from Hotel Management
Apr 22, 2015 by Manager, Hotel Management
Thank you, Mark. We appreciate your complimentary remarks and are delighted you would stay with us again. It is great to know we met your expectations and look forward to seeing you on your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient off strip hotel.

Posted Apr 16, 2015
Pros: Location, features, room choice options
Cons: Please update the bathrooms!
Was a good choice for our group of friends as we traveled through the area. We had two room suite which was wonderful amount of space while on a road trip. Bathrooms could use an update. We had trouble with the tub/shower faucet in one room and water temperature could have been warmer...especially for the fourth person to shower. Overall we would stay again. Nice and quiet at this property.
Comment from Hotel Management
Apr 22, 2015 by Manager, Hotel Management
Thank you for your visit and feedback. We are pleased we could provide you with satisfying accommodations. Our spacious two-bedroom suite comes with numerous convenient amenities and is an ideal choice for a large traveling party. Please accept our apology for the bathroom maintenance issue. We are always happy to address any concerns during your visit so you may enjoy your stay to the fullest. Thank you for choosing Club de Soleil. We hope to see again sometime soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Apr 11, 2015
Nice, spacious rooms in a great location! Not to far from the strip but far enough. It was nice and quiet. The kitchen was great along with a washer and dryer and they provided the soap:) The tub was nice and we loved having double sinks! The only downfall was the shower didn't have super hot water. It was more warm then hot. But other then that it was great and we will stay there again.
Comment from Hotel Management
Apr 15, 2015 by Manager, Hotel Management
Thank you for your visit and generous comments. We are glad we could provide you with satisfying accommodations in a convenient location. Please accept our apology for the water temperature. We are happy to address any issues you may be having while you're on property to help you enjoy your stay to the fullest. It is great to know you would stay with us again, and we hope to see you sometime soon.
3 out of 5
by A verified travelerfrom California

Issues

Posted Apr 9, 2015
Pros: The parking was excellent. The gardens were nice. The facilities were excellent. The shuttle to the casinos's were frequent. The staff were efficient.
Cons: Isolate the sound problems. If staying more than one night allow sufficient coffee packs. Inform guests staying more than one night, no room service.
Location: Nothing immediately close by but shuttles overcome this.
We stayed two nights in a studio unit. First were we're not that the room had no service so made our own bed and had to ask for clean/ dry towels at the front desk. Next, the sound insulation and construction of the building was very sub- standard. First the next door unit occupants were very noisy which transmitted to my room due to lack of insulation plus the separating door had a gap at the bottom. Their voices could easily be heard. Next the upper unit occupant walked backwards and forwards repeatedly making noise early in the morning. Either the person was 400lbs plus or deliberately trying to disturb those below early in the morning, the floor simply could not muffle the sound. I suggest the building was poorly built for its intended purpose. If booking, ask for the upper floor. Other than these things reasonable facility for the price.
Comment from Hotel Management
Apr 15, 2015 by Manager, Hotel Management
Hello, Peter. Thank you for your visit and feedback. We are sorry we did not completely meet your expectations. As a timeshare resort, we do not follow the traditional daily housekeeping model of most hotels. We provide one free midweek cleaning to guests who are staying a full seven days. We do offer daily housekeeping for a fee, and are happy to replenish any items you may need during your stay. Please accept our apology for the noise disturbance. We are happy to address any issues that arise while you are here to help you enjoy your stay to the fullest. Thank you for staying at Club de Soleil.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Great place to stay.

Posted Apr 6, 2015
Location: Great location just over 2 miles from strip.
Friendly courteous staff. Pool and spa was very nice. Felt safe and secure while there. Studio had the kitchen appliances promised. Only negative was the last 2 nights we had noisy neighbors, but overall my wife and I would stay again.
Comment from Hotel Management
Apr 7, 2015 by Manager, Hotel Management
Thank you, Kevin! We are delighted we could earn your highest rating. It is great to know our staff met your expectations for courteous customer service and that you felt safe while on property. Please accept our apology for the noise issue, which we attribute to an influx of spring break visitors letting off steam. We are sorry for the disturbance. Thank you so much for your review. We are pleased you would stay with us again and look forward to seeing you sometime soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2015
Room was very nice. Could hear people in next room late at night. Left note to be a little quieter and they were very quiet the next door. Didn't use any of the facilities but the grounds were very nice. Would stay there again.
Comment from Hotel Management
Apr 7, 2015 by Manager, Hotel Management
Thank you for your visit. We appreciate your generous rating and are pleased you would stay with us again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom w

Average condo off the strip

Posted Mar 31, 2015
Were locals who were just doing a little staycation in Vegas. The staff was friendly and helpful. The resort was average the room was clean.
Comment from Hotel Management
Apr 7, 2015 by Manager, Hotel Management
Thank you for your visit.
2 out of 5
by A verified traveler

Air conditioning not working

Posted Mar 31, 2015
Air con not working so they had a tech come. front desk Said they would change our room. Packed up everything to find out they were just bringing a window unit. We were in limbo for 3 hours trying to remedy the situation. My kids were tired and ready for bed at 1030 pm....All they did was take off our resort fee. We didn't even get to enjoy any of our 1 night stay here because of all the drama. We asked the front desk if we could pay for another night and they said they were booked but when I checked Expedia and other websites I could get a room no problem.
Comment from Hotel Management
Apr 7, 2015 by Manager, Hotel Management
Please accept our sincere apology for the inconvenience you experienced.
2 out of 5
by A verified travelerfrom California

Too far off the strip

Posted Mar 18, 2015
We stayed because friends and family had timeshare. This place is nice if you have a family and just want to chill by the pool and cook. No restaurants on site. Shuttle only comes every hour and makes 2 more stops on the way to the strip. It's costs about the same to stay on the strip with all the aneneties and everything walking distance. The hotel staff is nice they came and fixed out plugged sink in an hour but it's just too far off the beaten path.
Comment from Hotel Management
Mar 26, 2015 by Manager, Hotel Management
Hello, Brad. We are disappointed our location did not meet your requirements for convenient Strip access. As you mentioned, our free shuttle makes alternating hourly stops at two hotel-casinos. We are pleased our resort staff offered prompt and courteous customer service and wish you a wonderful next visit to Las Vegas wherever you should stay.