Ratings based on 665 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
73% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from california

location is good

Posted Sep 22, 2014
Pros: none
Cons: cleanliness,smell of the room
Location: good location
room smells,no big towel. the only thing i like is the location
4 out of 5
for Everyone
by A verified traveler

Comfortable Stay

Posted Sep 21, 2014
Needed a basic place to stay and Crestwood fitted the bill. Fittings could do with being upgraded as looked a little tired (kitchen unite, shower fittings). Staff were very friendly and couldn't do enough to help.
3 out of 5
for Everyone
by A verified traveler

Posted Sep 3, 2014
Cons: Housekeeping should be done once in 2 days
Room was good but no cleaning/housekeeping on any of the 3 days which i stayed.
2 out of 5
by A verified traveler from Ottawa

Convenient next to Airport

Posted Aug 16, 2014
Pros: conventient location
Cons: Customer service and overall appearence
Location: Next to outlet mall and airport
Had to wait in the lobby for nearly 40 mins to get someone to check in with - pretyy grotty and the feeling that the rooms were available by the hour!
3 out of 5
for Everyone
by A verified traveler

Good location off strip close to mall,food,& gas

Posted Aug 13, 2014
Pros: The size of the room, the pool area, the location close to the outlet shopping mall
Cons: make sure that the rooms are ready at appointed check in, use some type of air freshener so that the room has a pleasant smell instead of a stale on
Location: in walking distance of outlet shopping mall, several restaurants, and gas stations
We were a littIe disappointed that we were not able to check in early after several calls to see if an early check in was possible. We arrived to check in and was informed that my room was still not ready. after being checked in we were very pleased with the size of the room for the price paid. The room was clean but has a stale smell in the air kind of offensive near front door / bathroom area. Over all very pleased with room
3 out of 5
for Everyone
by A verified traveler from wash, dc

Came in handy

Posted Jul 15, 2014
Pros: easy parking, close to convenient store
Cons: furniture cleaner, updated tv, or at least better reception with more channels, hot water for showers
Location: shopping mall and gas station easy access to freeway
very short stay, we were able to do our laundry! Kitchen facility came in handy
3 out of 5
for Everyone
by A verified traveler

Posted Jul 14, 2014
Staff was great, room door did not shut all the way, keys were terrible
3 out of 5
by A verified traveler from Downingtown, PA

Ok place for short stay.

Posted Jul 6, 2014
Pros: On the strip south and near airport rental car return.
Cons: Table(s) and Umbrellas at pool.
Location: The strip and malls.
The hotel was basic and ok for a short stay. The AC worked great, comfortable bed. The Queen 'suite' was kind of small.
2 out of 5
by A verified traveler from Los Angeles, California

Posted Jun 22, 2014
Front desk staff were friendly but it went down hill quickly from there. Room smelled old and stuffy. Cleaning staff more interested in talking/ playing on ipad then work. Wasn't informed that the only way to get clean towels was an exchange at the front desk. ... who didn't answer calls in the morning and closes at 11pm. Would have gone to another hotel if there were rooms available
2 out of 5
for Business Travelers
by Yvette from Downey

Website photos are deceiving

Posted Jun 21, 2014 on Hotels.com
We were very unhappy with our stay. The entire building smells stale and old. The chair in our room was very dirty, the bed was as hard as the floor and the pillow cases did not match the bed sheets. I called the front desk to request another room and since there were none available they sent house keeping down with a bottle of disinfectant at which time she ask me to spray whatever areas I felt were unclean. I guess in this case you get what you pay for