Ratings based on 658 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
by A verified traveler from Ottawa
Convenient next to AirportPosted Aug 16, 2014
Pros: conventient location
Cons: Customer service and overall appearence
Location: Next to outlet mall and airport
Had to wait in the lobby for nearly 40 mins to get someone to check in with - pretyy grotty and the feeling that the rooms were available by the hour!
for Everyoneby A verified traveler
Good location off strip close to mall,food,& gasPosted Aug 13, 2014
Pros: The size of the room, the pool area, the location close to the outlet shopping mall
Cons: make sure that the rooms are ready at appointed check in, use some type of air freshener so that the room has a pleasant smell instead of a stale on
Location: in walking distance of outlet shopping mall, several restaurants, and gas stations
We were a littIe disappointed that we were not able to check in early after several calls to see if an early check in was possible. We arrived to check in and was informed that my room was still not ready. after being checked in we were very pleased with the size of the room for the price paid. The room was clean but has a stale smell in the air kind of offensive near front door / bathroom area. Over all very pleased with room
for Everyoneby A verified traveler from wash, dc
Came in handyPosted Jul 15, 2014
Pros: easy parking, close to convenient store
Cons: furniture cleaner, updated tv, or at least better reception with more channels, hot water for showers
Location: shopping mall and gas station easy access to freeway
very short stay, we were able to do our laundry! Kitchen facility came in handy
for Everyoneby A verified traveler
Posted Jul 14, 2014
Staff was great, room door did not shut all the way, keys were terrible
by A verified traveler from Downingtown, PA
Ok place for short stay.Posted Jul 6, 2014
Pros: On the strip south and near airport rental car return.
Cons: Table(s) and Umbrellas at pool.
Location: The strip and malls.
The hotel was basic and ok for a short stay. The AC worked great, comfortable bed. The Queen 'suite' was kind of small.
by A verified traveler from Los Angeles, California
Posted Jun 22, 2014
Front desk staff were friendly but it went down hill quickly from there. Room smelled old and stuffy. Cleaning staff more interested in talking/ playing on ipad then work. Wasn't informed that the only way to get clean towels was an exchange at the front desk. ... who didn't answer calls in the morning and closes at 11pm. Would have gone to another hotel if there were rooms available
by A verified traveler from California
I would not recommend Crestwood Suites.Posted Jun 17, 2014
Staying @ Crestwood was ridiculous. In order to get clean towels we had to bring dirty towels down, more toilet paper we had to go to front desk and get more. They do not clean room when you stay. No bell boy. Dirty pool. Non smoking still smelled of smoke. Room still not clean from prior stay.
for Everyoneby Richard from victorville ca
the stay was okPosted Jun 10, 2014
Pros: we like the amenities to the room
Cons: the clenlyness
Location: the location was ok not to far from the strip there wer some nice restorantas close and shoping
the room was ok there was a repear done to a light on the wall they had not cleaned up the floor there was plaster on the floor and the towel rack was coming out of the wall . no wi fi in the room
Get what you paid for....Posted Jun 4, 2014
Pros: Nightly rate
Cons: Everything. It should be about servicing the guest. Not taking the money and ignoring the guest.
Not a good solution. There are better in the Las Vegas area. Hard to check in. Rooms are not great. Mattress was falling apart. Tough to get a good night of sleep... even in Vegas.
by Vera from San Francisco
You get what you pay forPosted Jun 4, 2014
Cons: Expedia needs to list the properties correctly.
The hotel was ok. Expedia lists that the rooms have living rooms, bedrooms and kitchen. There was a kitchen, and bedroom but there was not a living room. Pretty disappointing. You had to sit on the bed to watch tv, very uncomfortable really.