Ratings based on 2,030 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Great hotel at the end of the strip

Posted Dec 8, 2014
We were in Vegas to see a UFC fight at the Mandalay Bay and stayed in a king suite on the 28th floor. Our room was fantastic and spotless, it was definitely freshly remodeled. The Delano was a nice little quiet getaway from the craziness of the casino and the events at Mandalay Bay, but still attached.
Comment from Hotel Management
Dec 11, 2014 by Guest Relations, Hotel Management
Hello Tiffany, Thanks for joining us during the recent UFC event. I appreciate hearing you how much you enjoyed our freshly remodeled hotel. It would be great to see you again when you come back to Las Vegas. Kind regards, Matthew Resnick Delano Las Vegas Guest Relations
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newport Beach, Ca.

Thanksgiving Stay

Posted Dec 3, 2014
Pros: Spacious suites
Cons: The parking lot if you self park was difficult to navigate. You had to exit the lot and re-enter to pick up your guests.
We stayed 3 days, 2 rooms. Plenty of room in the suite. 1 & 1/2 baths was helpful. Staff, restaurants & room were excellent.
Comment from Hotel Management
Dec 9, 2014 by Guest Relations, Hotel Management
Hello Dave, I thank you very much for your remarks and for staying with us over the thanksgiving holiday. I am happy to know you had a wonderful time at our hotel. Our management teams definitely appreciate hearing our guests’ different perspectives on our new hotel and the many features we have to offer. We all anticipate welcoming you all back to Delano Las Vegas during your future travels! Kind regards, Matthew Resnick Delano Las Vegas Guest Relations
3 out of 5
Recommended
for Everyone
by A verified traveler

Would've loved to rate this higher but...

Posted Dec 2, 2014
Pros: Nice decor. Modern design.
Cons: Please see experience above, especially security guard on duty needs to be more respectful if he's representing the hotel.
Would've loved to rate this higher but some of our experience had bought this down to only 3 stars. Some of the experience for the hotel management to take a note of: 1. Arrived at 9pm, 11/28. Parking structure was full and we needed information if there's another parking for Delano. Went to a security guard that was guarding the employee parking lot and was greeted with "Don't you guys no how to read? No parking!". We were tired with the traffic getting to Vegas and asked him if there was a separate parking for Delano. His response "No,Everything is full, the valet is also full". 2. Check-in. Greeted nicely by the front desk, however, was informed there were no rooms available. Although we reserved a room and paid for it through Expedia, no rooms were available. We were given the option to stay the night in Mandalay Bay and switch rooms in the morning, which we took since we have two toddlers with us. Later found out the room provided to us was smaller and had a cheaper rate than what we paid for our "reserved" room Clerk mentioned the rooms were being cleaned but would be available in the morning and someone will call us when the room is available. Contacted front desk at 8am and multiple times thereafter for the status of our room change until past 11am. The agenda for our first half of the day was already ruined waiting for the room change. 3. Check out - Wanted to check out at 12pm instead of 11am and was declined despite rooms were available that day.
Comment from Hotel Management
Dec 9, 2014 by Guest Relations, Hotel Management
Hello traveler, I am very sorry for the unusual, yet multiple difficulties you encountered during your visit. First, please know that the level of service you received from a member of our security team was not only improper, but not the manner we intend to assist our guests. This feedback has been expedited to our security department head. On another topic, whether you reservation is booked directly with our room reservations department or through a third party, our front desk team does their very best to accommodate our guests’ requests and room preferences. However, due to unpredictable check-in and check-out fluctuations, our staff is not always able to meet certain requests and bed type preferences. I definitely understand your frustrations with having to wait on a room move to your originally requested suite the next day and I am very sorry for the troubles you and your family underwent due to the lack of room availability during your stay. Thank you for reaching out to us. We hope to welcome you back to Delano Las Vegas soon and reassure you in our excellent service, chic, relaxing guest rooms, and unmatchable hotel experience. Kind regards, Matthew Resnick Delano Las Vegas Guest Relations
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Halver

Hotel mit Stripanbindung, elegant

Posted Dec 2, 2014
Pros: Der Concierge Service und das Ambiente, sowie die Ausstattung der geräumlichen Suiten. Das Buffet ist sehr gut aufgestellt mit tollem Angebot.
Cons: Insgesamt ist die Sauberkeit gut, aber nicht perfekt. Es sollte vor dem Aufenthalt eine kurze, persönliche Einführung zum Hotel geben.
Location: Hotel ist am südlichen Ende des Strip, der aber mit monorailbahn und Bus schnell zu erreichen ist. Alle Attraktionen in Las Vegas erreichbar.
Das Hotel liegt am südlichen Ende des Strips, ist mit der monorailbahn bis zum Exalibur Hotel und Busanbindung sehr gut zu erreichen. Das Hotelpersonal ist in allem sehr behilflich. Die Suiten sind ruhig und sehr gut ausgestattet mit 2 Zimmern, 2 Toiletten, Fernsehgerät in jedem! Zimmer. Der Blick aus den Zimmern und vom Hotelrestaurant aus dem 64. Stock ist atemberaubend. Kurzer Weg ins Casino. Nervig ist wie überall in Las Vegas die permanente Beschallung mit Musik ausserhalb der Suiten. Gutes Buffet zu jeder Tageszeit zu erschwinglichen Preisen, wenn man das Angebot berücksichtigt, aber eben auch laut. Dennoch eines der schönen Hotels in Las Vegas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Close Enough to the Grand Arena

Posted Nov 29, 2014
The hotel was relatively clean and is located in a great area with good food. Staff was mediocre.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
It was lovely! The bed was extremely comfortable.
Comment from Hotel Management
Nov 27, 2014 by Tosha, Hotel Management
Hello Traveler, I am thrilled to hear you enjoyed your stay at Delano Las Vegas! Thank you for your generous comments and we look forward to providing you with another relaxing, memorable experience in the future. Kind regards, Matthew Resnick Delano Las Vegas Guest Relations
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Very nice hotel on strip near airport

Posted Nov 19, 2014
Pros: The rooms are very nicely appointed
Cons: Some additional eating places with more of a grab and go flair.
Location: Can easily visit other hotels and never have to go outdoors
We had a very delightful stay at the hotel. The rooms provide plenty of space and offer privacy within your suite -due to the design.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tahiti

Loin du tumulte de vegas

Posted Nov 19, 2014
Pros: Propreté, disponibilité du personnel, décoration sobre des chambres.
Cons: Aucun
Un havre de paix pour aller jusqu a la chambre néanmoins on peut profiter de toutes les activités du mandalay.,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Delano is a beautiful addition to Mandalay Bay.

Posted Nov 18, 2014
Chic. Trendy. Those are the two words that sum up The Delano. The rooms are spacious and gorgeous. The employees are extremely helpful. A nice break from the debauchery of Vegas without being too far away to jump back in when ready. The Delano tower is laughably close to Mandalay Bay, literally down the hall. I would definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel excelente y hermoso

Posted Nov 18, 2014
Buena comida buen casino la mejor manera de conocer las vegas