Ratings based on 867 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom los angeles

Reasonable price and great location near Strip.

Posted Jan 12, 2015
Easy checkin. Yummy cookies. Easy access and quiet environment.
2 out of 5
by A verified travelerfrom Amarillo, Texas

Really Bad Experience

Posted Jan 8, 2015
Pros: Nothing.
Cons: Everything. Quality of room, staff, facilities was super low.
Location: It's very close to the airport - it took approximately 5 minutes to get to and fro either terminal.
I can't understand why this hotel has high ratings on Expedia. I've stayed in other DoubleTree hotels by Hilton and the difference in other hotels in their chain and this one is stark. There is no information on Expedia, on Hilton's website, or at the hotel about their shuttle and how it works. When I spoke directly with the front desk staff regarding the airport shuttle instructions, both the staff and later one of the drivers, were shockingly rude and annoyed that I was asking questions. Then I wasn't given proper and clear information about the shuttle services, and was yelled at and scolded for having trouble with the shuttle because of their non-information and misinformation. My room was gross. The bathtub was stained, there were pubic hairs on the back of the toilet, there was hair in the bed when I pulled the sheets back, the wallpaper and paint were peeling and dirty, the furniture was broken down and cheaper than what you might find in a roadside motel. The heater/cooler was loud and all get out and blew cold or tepid air unless the temperature was turned up to more than 80 degrees, whereupon it blasted hellishly hot furnace air. Their Business Center / printing service provider was complicated and didn't work and no one at the hotel knew anything about it. Avoid this hotel! The experience I had is what I would expect at a roadside dump for less that $30
2 out of 5
by A verified traveler

Posted Jan 4, 2015
I was charged aoround 10% higher than my booking charged.
2 out of 5
by A verified traveler

Posted Jan 4, 2015
We felt the room was very dirty. We wouldn't stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montclair, CA

Great hospitality

Posted Jan 2, 2015
The service is top rate. Great room for the price. Every need met. Will be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2015
convenient free shuttle bus to the airport stayed only one night, quiet and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2014
good hotel off the strip, but not too far from the strip
4 out of 5
Recommended
for Everyone
by A verified travelerfrom pasco, wa

Nice hotel near airport

Posted Dec 29, 2014
Pros: no complaints
Cons: no complaints
Location: airport, can use free shuttle to the casinos on the strip
This was just a quick overnight stay before catching a morning flight. The staff was very nice to work with, and helped me store my bags until I could check in while I went to return my rental car, etc. I didn't use the resturaunt or any of the other facilities, so I cannot comment on their quality. The room was very nice, WIFI and TV worked well, and the shuttle service to the airport and casinos worked well.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom LA

Nice comfortable room

Posted Dec 16, 2014
Enjoyed my stay although hotel staff were abrupt and couldn't be bothered on check in and not very helpful when I asked where there was an atm machine. Bed was very comfortable and room was clean
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cedar City, Ut

Quiet night

Posted Dec 16, 2014
Nice break from the strip/casino hotels. Easy parking and check-in. Very comfortable beds. The rate was excellent .