Ratings based on 2,803 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Nice hotel for group to meet at.

Posted Apr 20, 2015
Pros: rooms are a very nice size and we had a projector screen so we watched a little TV on that. We were able to check in early, Loved that!!!
Cons: There were long lines at check in. Could have used a few more people to help with that.
Location: location was perfect for us and we liked that is was close to shopping when we had a few minutes to go.
We had a great experience here and we all would stay here again. Pool was very clean and nice. Our room was clean and when we needed something they were right there to assist us with extra towels and room service. If I had to find something to pick on it was that one of the treadmills in the fitness center didn't work. We were here on business and had a little time to relax at the pool too. Our room was very quiet, we couldn't hear a thing other than the car alarms that went off in the parking ramp in the middle of the night...
Comment from Hotel Management
Apr 22, 2015 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Erica Trailor Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom N

Beautiful hot

Posted Apr 20, 2015
My overall stay was great! The hotel staff was friendly and welcoming. However the only complaint I have is that housekeeping wasn't so friendly....we called for some extra pans and plates to cook and one of the housekeeping staff was a bit rude...other than that the hotel was amazing! Would definitely recommend to my friends and family!
Comment from Hotel Management
Apr 22, 2015 by Eileen, Hotel Management
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Erica Trailor Guest Services Manager
Comment from Hotel Management
Apr 22, 2015 by Eileen, Hotel Management
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Erica Trailor Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Enjoyable and relaxing

Posted Apr 17, 2015
Very relaxing place to be just off the Strip. Very fresh looking hotel with great room. Connected to the Miracle Mile shops with direct access through to the Strip via Planet Hollywood, this exceeded all expectations. Lastly, it's a very secure place with security stopping people from accessing the lift without permission.
Comment from Hotel Management
Apr 21, 2015 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Erica Trailor Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Australia

Fantastic for family in Vegas

Posted Apr 16, 2015
Pros: All things.
The hotel had all the comforts you would want when travelling with family. Shops, Starbucks, poll and a warm environment. Much better to stay at the ELara than a gambling Hotel.
Comment from Hotel Management
Apr 21, 2015 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Las Vegas. Erica Trailor Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great Hotel centre of Strip.

Posted Apr 12, 2015
this the 2nd time we stayed at Elara Hotel. Good location, centre of the strip and attached to Planet Hollywood casino and the Miracle mile shops. All staff were super friendly and helpful. Security is good in that staff monitor the entrances to the elevators and entrance to the parking lot. Parking can be a challenge because of Miracle Mile and Planet Hollywood, however even if you are parked in upper floors of parking garage, there are escalators and elevators. Also garage is very well lit. Elara charges for Internet access, but it doesn't charge the resort fee. We stayed in the one bedroom which was was spotless and very spacious with a kitchen, dishwasher, laundry in room. When you check in they invite you to go to the "experiences" desk for your free gift. I know this is their way of trying to sell their timeshare units, so we simply declined the "free gift". Starbucks on site as well as a tuck shop. although there are many restaurants in Miracle Mile, I wish this hotel had its own eatery...just to save some of the walking and avoid some of the crowds in Miracle Mile. Overall an excellent hotel, albeit a little expensive.
Comment from Hotel Management
Apr 17, 2015 by Eileen, Hotel Management
Thank you for your review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Erica Trailor Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hereford, UK

Hotel close to strip

Posted Apr 12, 2015
Pros: Everything!!!
Cons: Sofa bed more comfy!
Location: Excellent location, non gambling hotel but only shorty walk from Planet Hollywood casino and opens into miricle mile mall.
Excellent facilities. 1 bedroom suite ideal for family of four, 1 king bed and sofa bed. Spa bath huge!! Kitchen facilities home from home, fridge/freezer, washer/dryer really useful. Projector screen tv in lounge awesome!! Really lovely pool area and pool side food really good value for money. will defo return!
Comment from Hotel Management
Apr 17, 2015 by Eileen, Hotel Management
We are thrilled to hear you had such a fantastic time during your recent stay with us, thank you for taking time out of your busy schedule to write your review. Our desire to make you feel at home when you are away from home is what drives us. We look forward to seeing you again in the future! Erica Trailor Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Great hotel, close to most things.

Posted Apr 9, 2015
Pros: We liked everything abaout the hotel except the Starbucks prices, but I guess it is to be expected.
Location: It is close to most things, just a short walk through the Miracle Mile Shops and you are straight into Planet Hollywood casino.
Excellent check-in service, we were able to check-in as soon as we arrived which was before the usual check in time. We had a 1 bedroom suite on the 19th floor with amazing views. The cleaniness of the room was excellent and so were the facilities. The bed was very comfortable, loved the electronic blinds and the big screen. The kitchen was great to have too. Wifi was good throughout the hotel. The housekeeping was exceptional.
Comment from Hotel Management
Apr 17, 2015 by Eileen, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Las Vegas. Erica Trailor Guest Services Manager
3 out of 5
by A verified travelerfrom n

Some great points - some potential deal breakers

Posted Apr 8, 2015
Deal breakers first: wifi costed $10 per 24 hours - was promised to be usable for multiple devices and was absolute crap: - super slow - constant disconnects - not very iphone friendly (6 plus latest software) - not good signal from our room Gym: the gym was not very nice - bare minimum useable - a few machines, some machine weights, 1 bench and some free weights Decour - I heard that this hotel was redone - the hallways on the floors beneath level 55 were dark and didn't look updated Good stuff - Great windows in rooms - seriously awesome full wall windows Comfy, clean and nice rooms with mini fridges, silverware and microwaves - the suites had full range stoves and in room washer dryer !! Overall if they would spruce the gym and seriously fix the internet this could be a hotel for everyone
Comment from Hotel Management
Apr 17, 2015 by Eileen, Hotel Management
Please accept our apologies for the challenges you experienced during your stay with us. Please know this is a rare occurrence and we are dedicated to providing outstanding service to all guests. We hope you’ll give us the chance to restore your trust in us in your future travels. Erica Trailor Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel. Small gym. Overall excellent.

Posted Apr 6, 2015
Great location. Best price on the strip for an excellent 1 bedroom. 8 ft projection screen was like having your own movie theatre right in the hotel room. Close walk to the planet Hollywood casino. only issue was the gym was small and difficult to get on a machine due to the amount of people in the small gym. Great hotel overall.
Comment from Hotel Management
Apr 17, 2015 by Eileen, Hotel Management
Thank you for your wonderful review of our property. We are so glad to hear you enjoyed your time with us. We look forward to seeing you again in the future. Erica Trailor Guest Services Manager
3 out of 5
by A verified travelerfrom Oklahoma

Almighty dollar

Posted Apr 6, 2015
First place that I have ever been ask to pay for WiFi.
Comment from Hotel Management
Apr 14, 2015 by Eileen, Hotel Management
Thank you for your feedback. We look forward to seeing you again in the future. Erica Trailor Guest Services Manager