Ratings based on 619 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with affordable price.

Posted Mar 18, 2015
Pros: cleaness, facility, breakfast.
Cons: some of the staff/breakfast preparer not so friendly but overall ok. no nearby casino is that's your focus - but there's shuttle to the Strip.
My family spent 2 nights at this hotel. Very pleasant stay. Room super clean and conv. location. Close to the Strip but at a quiet street. The only issue is the hotel is on a flight route but if you don't care that too much about the takeoff noise like me this hotel is a good choice.
Comment from Hotel Management
Mar 23, 2015 by AD, Hotel Management
Thanks for sharing your comments with us! We are glad to hear that you and your family enjoyed your stay with us. Please come back and visit us again soon,
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Seattle

Nice hotel, well off the strip. As desired.

Posted Mar 13, 2015
Pros: Location convenient to UNLV.
Cons: Better pillows. Train housekeeping staff to always leave the bathtub drain up. A royal pain when you start taking a shower and realize it.
Location: Near UNLV. Not near the strip. Not much nearby other than that.
Staff was friendly and helpful. Breakfast provided a good range of options. Refrigerator in room was visibly dusty on the outside... not sure why, since the rest of the room seemed clean. Like every hotel I've been at, had weak pillows that provided no support after about 10 minutes. Wish hotels would provide a range of firmer pillows as well/instead. Lots of airplane noise, but died down about bedtime. Didn't bother me much.
Comment from Hotel Management
Mar 19, 2015 by AD, Hotel Management
Thanks for taking the time to review our Hotel. We always appreciate all the feedbackRegards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice quiet hotel with good facilities

Posted Feb 18, 2015
Pros: room, resting area, pool, restaurant, services
Cons: stairs
The room is nice and quiet, even though it's close to the airport. swimming pool and spa are good. resting area is nice in the center of the building. you can sit comfortably as a group and enjoy the swans and koi fish. I like the complimentary bar and restaurant - bar for afternoon snacks and restaurant for breakfast. The stairs lead to outside of the building instead to the first floor, so you have to wait for elevators.
Comment from Hotel Management
Mar 12, 2015 by A, Hotel Management
We are very happy to hear that you enjoyed our hotel. We hope to see you back soon,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha Ne.

Great stay

Posted Feb 18, 2015
Pros: The swans were cute.
Cons: Nothing I can think of.
The hotel was right next to UNLV baseball park . Very easy to get to games. Staff was very help full getting us there they made our stay great. The staff was very help full could not have asked for any more. The breakfast was great. Hotel very clean. Would stay next time in Vegas.
Comment from Hotel Management
Mar 12, 2015 by A, Hotel Management
Thanks for your review! Please came back and visit us soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Business trip

Posted Feb 17, 2015
Pros: Location. Close to airport and my office. Off strip but yet hard rock is around the corner and easy walking distance if you want a little action.
Cons: I would have appreciated the King bed and smoking room I had paid for.
Location: Hard Rock, good variety of food options and a Walgreens on case you forgot anything!
Older hotel but well kept. Excellent staff!! Didi not get the room I had ordered and hotel was full so no options but to stay.
Comment from Hotel Management
Mar 12, 2015 by A, Hotel Management
Thanks for taking the time to review our hotel. We are happy to hear that over all you enjoyed your stay with us. Best regards,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom midwest

Had a very good stay

Posted Feb 9, 2015
Pros: I was impressed with the helpfulness and friendliness of the staff.
Cons: The lighting in the main room was very dim. It would have been nice to have had a bit more light available there.
Location: This hotel does not have a casino, which makes it a bit quieter. This was an attraction to me. However, there are a great many things to do nearby.
I stayed for five nights at this hotel. I was checked in rapidly--they had upped me to a premium room because the room I had requested was not available. The room was clean. The bed had a pillow-top, which was very comfortable and conducive to rest. I was glad to have thick towels to use after bathing. The made-to-order breakfasts were delicious and there was variety if you wanted something different to eat each morning. The staff was very friendly and helpful. I attended a conference at a hotel on the strip, and each day the person at the front desk helped me get a free shuttle ride or, if unavailable, a taxi. There is room service available, plus complimentary snacks and drinks are provided for a certain period of time each evening. There is also complimentary shuttle service to the airport from the hotel.
Comment from Hotel Management
Mar 6, 2015 by Alex, Hotel Management
Dear Kathy, thank you for the kind words. We are always happy to hear that you enjoyed your stay with us and we hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Stay

Posted Feb 1, 2015
Pros: We met someone nice and or interesting everyday. The complementary shuttle to the strip and airport was a plus.
Cons: The hotel could use an upgrade
Location: The location was nice, around the corner from the strip.
Had an enjoyable time. Breakfast and the reception hour was great everyday.
Comment from Hotel Management
Mar 6, 2015 by Alex, Hotel Management
Thanks for taking the time to share your comments. We really appreciate,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2015
Overall good experience but No hot water in first room, no ironing board in second. Just need a little more attention to the details. Breakfast and staff were Great
Comment from Hotel Management
Mar 7, 2015 by Alex, Hotel Management
Thank you for reviewing our hotel and we apologize for the inconvenience with the hot water. We are glad to hear you enjoyed our rooms and the breakfast.
4 out of 5
Recommended
for Families
by A verified travelerfrom California

nice stay for a big family

Posted Jan 27, 2015
Pros: complimentary hot breakfast. friendly staffs. off-strip.
Cons: need carpet cleaned! mattress pad for sofa bed wasn't that comfortable.
I stayed 2 nights in a room with 1 bed(2 double beds)/1 living room(sofa bed). Hotel staffs were nice and hot complimentary omelets were great! I
Comment from Hotel Management
Mar 6, 2015 by Alex, Hotel Management
Thanks for the great review! We are glad to hear you had a good stay with us and enjoyed our breakfast and spacious rooms. See you back soon,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom d

Nice quiet off property off the strip

Posted Jan 18, 2015
Great breakfast, very good staff but the bed was not on par with the best hilton or Marriott properties. Clean, no casino noise, great for families, or those not looking to be on the strip. Easy parking.
Comment from Hotel Management
Mar 6, 2015 by Alex, Hotel Management
Thanks for sharing your experience while staying with us.