Ratings based on 199 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Families
by Subba Rao from Utah

Never again

Posted Jan 21, 2015 on Hotels
Broken tiles in Kitchen, lot of holes of penny size in carpet at the very entrance, broken bathroom wall. After a long drive, we reached hotel, and hurry to settle with our 2 kids. got 2 keys, both didn't work for almost 5 mins, then when reached the front desk, he simply says, that lock has some problem, and you need to pull it down and turn... what the heck.. any how that is specific to this room.. However, now the fun is, they lock the main door around 11pm or so.. we reached hotel at around 12am, and had to struggle to open the door again, as the keys didn't work... god, finally it worked after 5 mins try. Then comes the breakfast... If at all you are valuing a breakfast, better you count the value as $1. Only a muffin and a oatmeal pack. but, no bread, no fruits, no fruit juices, no eggs, no cheese, no butter.....which are quite common to see when some hotel claims breakfast...Morover, believe me, the place they are using can't even fit to server if they add anything addition to the Muffins.... and they call it as breakfast.... Overall, not worthy for the cost, and there are better places for the same price.
Comment from Hotel Management
Apr 4, 2015 by Manager, Hotel Management
Thank you for taking the time to give us feedback of your stay. We would like to apologize if your stay with us was anything less than what you were expecting. We are currently in the process of getting our rooms redecorated so you can rest assured that all of the issues with the interior of the rooms will be fix within a couple of months. As for the breakfast, our corporate office designed our breakfast to be something light to get your day started with an easy grab-and-go breakfast. We apologize if what we had to offer did not meet your standards. We hope you will give our hotel a chance to change the impression you and your family took. We hope to be hearing from you again soon, should your travels bring you back into the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

취사가 가능, 근처 마트도 가까움

Posted Jan 15, 2015
Pros: 취사가 가능하여 좋음
Cons: 매우 좋음
Location: 근처에서 즐길 수 있는 곳은 마땅히 없슴.
취사가 가능, 식기류는 무료로 빌려줌, 근처 200미터 정도에 큰 마트가 있음, 메인 스트립과는 거리가 좀 멀음 렌트차량이 있으면 매우 좋은 위치이고, 버스를 타고 메인스트립 까지 다니기에는 좀 불편함. 걸어서 메인 스트립까지는 약 40분 이상 걸림. 이동하는것 빼고는 매우 좋음. 조식은 매우 간단함(사과, 오렌지, 오트밀, 핫쵸코, 스낵바, 커피 이렇게 있슴)
4 out of 5
Recommended
for Couples
by Huiyi from San Francisco

If you wanna cook your own food, choose it.

Posted Jan 5, 2015 on Hotels
Receptionist is super nice , room is comfortable. I love the little table in the kitchen. We can sit there and eat our meal. We travel 11 days, choose two days staying here, I feel good and finally I have a small kitchen make my own healthy dinner. : ) by the way, they will provide any kitchen appliance ... Sweet...
Comment from Hotel Management
Mar 21, 2015 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. I am so pleased to read that our staff was friendly and that your room was comfortable. It is great to read that you enjoyed your fully equipped kitchen. Thank you once again for your kind words. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
2 out of 5
by A verified traveler from Dayton

Disappointing

Posted Jan 1, 2015
Pros: Stove top, Refrigerator, Microware
Cons: Need Dishes, silverware, Pots, and Pans. Need Soap, Shampoo, and lotion.
Disappointing; Listed items are needed to improve service.
Comment from Hotel Management
Jan 14, 2015 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. I am disappointed to read that your in-room amenities did not meet your expectations. We have started a new policy where we take them out of the rooms to ensure that they are properly sanitized for the healthy and safety of our guests. Guests can call the front desk and we take them up to your room upon request. This should have been explained at the time of check in, and we apologize if it was not. I will talk to our front desk staff to make sure this point is covered in the future. Thank you once again for taking the time to share your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
3 out of 5
Recommended
for Couples
by David from phoenix

old

Posted Dec 31, 2014 on Hotels
The grounds needed landscaping,trash cans were overflowing, the interior is kinda old, the television got 4 channels, they said you get about 20, continental breakfast is not worth looking at,
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to main area.

Posted Dec 10, 2014
Pros: Location and facilities.
Cons: Breakfast.
Location: Its close to main strip.
This hotel is close to main strip, and lot of shopping places in near visicnity. Good experience.
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. We are delighted to know that you were satisfied with the overall location of the property; however, we do apologize if the breakfast was not what you expected it to be. Our grab-and-go breakfast is designed to be something light and easy to eat on the go. We do apologize if this inconvenienced you in any way. We do hope to be seeing you again in the future, should your travels bring you back into the area.
4 out of 5
Recommended
for Families
by A verified traveler

まずまず

Posted Dec 7, 2014 on Hotels
調理器具があるということだったが、部屋にはなくフロントで借りるシステムのようです(トースターを借りましたが普通に使えました)。周囲は暗いのですが、特に怖い思いもせず、まずまずでした。朝食はマフィン・ブラウニーとコーヒーなどの飲み物のみ。値段相応かな。
1 out of 5
Recommended
for Business Travelers
by Mark from CARSON, Ca

If you are a non-smoker.....NEVER TAKE A SMOKING T

Posted Nov 12, 2014 on Hotels
Horrible!!! I wanted a non-smoking room but they were all booked. I needed a room in an emergency for business, so I hesitantly took a smoking room. Honestly, I thought, how bad could it be...? It was worse then bad....IT WAS HORRIBLE!!! I WENT OUT AND BOUGHT CANDLES AND FABREZE... Didn't help. I could hardly breathe. I had headaches all night. I will never do that again. I'd rather sleep in my car. I should have!! If you are a non-smoker.....NEVER TAKE A SMOKING ROOM FROM EXTENDED STAY!!
Comment from Hotel Management
Jan 24, 2015 by Manager, Hotel Management
Mark - Thank you for taking the time to provide feedback about your experience. We are very disappointed to hear that we could not fulfill your room request. We strive to provide our guests with a comfortable, “home away from home” experience, so we are sorry that we failed that mission during your stay. We will work with our staff to ensure we are always accommodating our guests to the best of our abilities moving forward. Again, thank you for taking time tell us about your stay. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Close to the convention center

Posted Nov 9, 2014
I was in Las Vegas for a function at the convention center. The hotel had plenty of parking. The room was clean and comfortable. The staff was amazing. Very helpful and considerate. The rate was great. Would definitely stay again or recommend it for a friend.
Comment from Hotel Management
May 30, 2015 by Manager, Hotel Management
We received a copy of your review and wanted to personally thank you for all of your kind words. Your comments in regards to the staff and and the cleanliness and comfort of your room are much appreciated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you once again for choosing Extended Stay America. We look forward to hearing from you again in the future.
3 out of 5
Recommended
for Couples
by PAUL from Colorado

Sporting Fans

Posted Nov 7, 2014 on Hotels
The hotel proved to perfectly located to the University, Airport and the northern part of Las Vegas. It was apparent that they underwent some major remodeling. The staff was extremely helpful and courteous. The only drawback was that even though we stayed in a non-smoking room, the hallways wreaked of cigarette and cigar smoke smells.