Ratings based on 187 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom san diego, ca

just for spending night

Posted Feb 17, 2015
Faucets in bathroom were Leaking, no lotion provide. Soap was so dry, felt like it instantly dried skin after shower. There is stove but no cooking utensils or silverware. I could hear voices/sounds on the hallway from my room. no housekeeping and no 'do not distur'b tag either. It felt like I got the worst room in the hotel. Breakfast is worse than vending machine
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

Nice hotel, close to everything you need

Posted Feb 6, 2015
Room was way better than I expected. Grocery store and restaurants really close, I would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

취사가 가능, 근처 마트도 가까움

Posted Jan 15, 2015
Pros: 취사가 가능하여 좋음
Cons: 매우 좋음
Location: 근처에서 즐길 수 있는 곳은 마땅히 없슴.
취사가 가능, 식기류는 무료로 빌려줌, 근처 200미터 정도에 큰 마트가 있음, 메인 스트립과는 거리가 좀 멀음 렌트차량이 있으면 매우 좋은 위치이고, 버스를 타고 메인스트립 까지 다니기에는 좀 불편함. 걸어서 메인 스트립까지는 약 40분 이상 걸림. 이동하는것 빼고는 매우 좋음. 조식은 매우 간단함(사과, 오렌지, 오트밀, 핫쵸코, 스낵바, 커피 이렇게 있슴)
2 out of 5
by A verified travelerfrom Dayton

Disappointing

Posted Jan 1, 2015
Pros: Stove top, Refrigerator, Microware
Cons: Need Dishes, silverware, Pots, and Pans. Need Soap, Shampoo, and lotion.
Disappointing; Listed items are needed to improve service.
Comment from Hotel Management
Jan 14, 2015 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. I am disappointed to read that your in-room amenities did not meet your expectations. We have started a new policy where we take them out of the rooms to ensure that they are properly sanitized for the healthy and safety of our guests. Guests can call the front desk and we take them up to your room upon request. This should have been explained at the time of check in, and we apologize if it was not. I will talk to our front desk staff to make sure this point is covered in the future. Thank you once again for taking the time to share your feedback. We would love to have another chance to provide you with a better experience the next time you're in town.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to main area.

Posted Dec 10, 2014
Pros: Location and facilities.
Cons: Breakfast.
Location: Its close to main strip.
This hotel is close to main strip, and lot of shopping places in near visicnity. Good experience.
Comment from Hotel Management
Dec 12, 2014 by Manager, Hotel Management
Thank you for taking the time to give us feedback on your stay. We are delighted to know that you were satisfied with the overall location of the property; however, we do apologize if the breakfast was not what you expected it to be. Our grab-and-go breakfast is designed to be something light and easy to eat on the go. We do apologize if this inconvenienced you in any way. We do hope to be seeing you again in the future, should your travels bring you back into the area.
1 out of 5
Recommended
for Business Travelers
by Markfrom CARSON, Ca

If you are a non-smoker.....NEVER TAKE A SMOKING T

Posted Nov 12, 2014 on Hotels.com
Horrible!!! I wanted a non-smoking room but they were all booked. I needed a room in an emergency for business, so I hesitantly took a smoking room. Honestly, I thought, how bad could it be...? It was worse then bad....IT WAS HORRIBLE!!! I WENT OUT AND BOUGHT CANDLES AND FABREZE... Didn't help. I could hardly breathe. I had headaches all night. I will never do that again. I'd rather sleep in my car. I should have!! If you are a non-smoker.....NEVER TAKE A SMOKING ROOM FROM EXTENDED STAY!!
Comment from Hotel Management
Jan 24, 2015 by Manager, Hotel Management
Mark - Thank you for taking the time to provide feedback about your experience. We are very disappointed to hear that we could not fulfill your room request. We strive to provide our guests with a comfortable, “home away from home” experience, so we are sorry that we failed that mission during your stay. We will work with our staff to ensure we are always accommodating our guests to the best of our abilities moving forward. Again, thank you for taking time tell us about your stay. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Mexico

Close to the convention center

Posted Nov 9, 2014
I was in Las Vegas for a function at the convention center. The hotel had plenty of parking. The room was clean and comfortable. The staff was amazing. Very helpful and considerate. The rate was great. Would definitely stay again or recommend it for a friend.
Comment from Hotel Management
Nov 24, 2014 by Manager, Hotel Management
We received a copy of your review and wanted to personally thank you for all of your kind words. Your comments in regards to the staff and and the cleanliness and comfort of your room are much appreciated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you once again for choosing Extended Stay America. We look forward to hearing from you again in the future.
3 out of 5
Recommended
for Couples
by PAULfrom Colorado

Sporting Fans

Posted Nov 7, 2014 on Hotels.com
The hotel proved to perfectly located to the University, Airport and the northern part of Las Vegas. It was apparent that they underwent some major remodeling. The staff was extremely helpful and courteous. The only drawback was that even though we stayed in a non-smoking room, the hallways wreaked of cigarette and cigar smoke smells.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Just OK

Posted Nov 7, 2014 on Hotels.com
Just OK. Will probably stay someplace else on our next vist to Las Vegas.
Comment from Hotel Management
Jan 24, 2015 by Manager, Hotel Management
Thank you for taking to time to give us feedback on your stay. I am disappointed to read that your stay did not fully meet your needs or expectations. I will be working with my staff to improve our service standards to ensure that your experience is not repeated. Thank you again for posting your review. We hope you will give us a chance to provide you with a better stay in the future, should your travels bring you back into the area.
2 out of 5
by A verified travelerfrom Sta Clara, CA

nothing good at all

Posted Nov 7, 2014
dirty old rooms and poor to no service at all compared to all hotels around the area of the same price... have to leave after 2 nights and found a cheaper place with good service and clean rooms.
Comment from Hotel Management
Nov 24, 2014 by Manager, Hotel Management
We appreciate you taking the time to write a review of your experience with us. We are disappointed to know that you were not satisfied the condition and cleanliness of your room. We would like to offer our sincerest apology. In response to your review, I will be working with my housekeeping staff to ensure that our rooms are cleaned and updated to standard. Thank you for bringing this to our attention. Thank you for choosing Extended Stay America. We hope you will give us a chance to provide you with a better stay in the future.