Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 6547 de 21688 opiniones" "
10 - Excelente
6,547
Puntuación de 8, es decir, Bueno. Basada en 5174 de 21688 opiniones" "
8 - Bueno
5,174
Puntuación de 6, es decir, Aceptable. Basada en 4043 de 21688 opiniones" "
6 - Aceptable
4,043
Puntuación de 4, es decir, Malo. Basada en 2926 de 21688 opiniones" "
4 - Malo
2,926
Puntuación de 2, es decir, Terrible. Basada en 2998 de 21688 opiniones" "
2 - Terrible
2,998
7.2/10
Limpieza
7.0/10
Servicio y personal
7.0/10
Servicios
7.0/10
Condiciones de la propiedad
7.2/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
María Eugenia
Viaje familiar, Viaje familiar con niños
24 abr. 2024
Le gustó: Limpieza y condiciones de la propiedad
Nos cobraron 70 dollares de estacionamiento estando hospedados en el hotel
María Eugenia
Se hospedó 1 noche en abril de 2024
Respuesta de ALM, el 24 abr. 2024
Hello Maria , I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
10/10 Excelente
Alejandro
Viaje familiar con niños
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excelente ubicación y precio calidad muy bueno
Alejandro
Se hospedó 3 noches en abril de 2024
Respuesta de Michelle, el 23 abr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excelente
Ricardo
Viaje en pareja
18 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy vien
Ricardo
Se hospedó 3 noches en abril de 2024
Respuesta de Kimberly, el 18 abr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
2/10 Terrible
Miguel
17 abr. 2024
No le gustó: Limpieza
Muy mala muy viejo todo no avía agua caliente y nunca nos limpiaron el cuarto para nada y la señoras de limpieza ala 9 ya nos estaba tocando
Miguel
Se hospedó 2 noches en marzo de 2024
Respuesta de John , el 17 abr. 2024
Hello Miguel, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
10/10 Excelente
Guillermo Antonio Oliver
Viaje en pareja
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno
Guillermo Antonio Oliver
Se hospedó 4 noches en abril de 2024
Respuesta de Doug, el 14 abr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
2/10 Terrible
Diana Monserrat Romo
12 abr. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
They did not turn to cleaning any day that I stayed there, they charge for Wi-Fi and the people at the reception are rude
Diana Monserrat Romo
Se hospedó 3 noches en abril de 2024
Respuesta de Michelle, el 12 abr. 2024
Hello Diana, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
8/10 Bueno
Luis
12 abr. 2024
Le gustó: Limpieza y servicio y personal
Los elevadores no sirven muy bien
Luis
Se hospedó 2 noches en abril de 2024
Respuesta de Ruby, el 12 abr. 2024
Hello, I would like to thank you for taking the time to express your comments concerningyour visit. We’re sorry you are disappointed. We will work hard to fix the issues you've experienced. Please have a great day
10/10 Excelente
salvador jacobo
6 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Gracias excelente servicio
salvador jacobo
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly, el 6 abr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excelente
Jennifer
Viaje familiar con niños
6 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación y atención
Jennifer
Se hospedó 1 noche en abril de 2024
Respuesta de Michelle, el 6 abr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Juan
5 abr. 2024
Le gustó: Condiciones de la propiedad
Juan
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly, el 6 abr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
8/10 Bueno
Maria de Jesus Aguilar
Viaje en pareja
5 abr. 2024
Le gustó: Servicio y personal
Las habitaciones están en mal estado las llaves del baño no funcionaban bien y tenía aspecto sucio el baño y la regadera
Maria de Jesus Aguilar
Se hospedó 2 noches en abril de 2024
Respuesta de Christina banks , el 5 abr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
wilian salvador sosa
Viaje familiar
4 abr. 2024
Le gustó: Servicios y condiciones de la propiedad
Exelwnte
wilian salvador sosa
Se hospedó 4 noches en marzo de 2024
Respuesta de Kimberly, el 4 abr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Inocencia
3 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Exelent
Inocencia
Se hospedó 2 noches en abril de 2024
Respuesta de Dan, el 3 abr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
4/10 Malo
Carlos
2 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Carlos
Se hospedó 1 noche en marzo de 2024
Respuesta de John , el 3 abr. 2024
Hello Carlos, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
8/10 Bueno
Carlos
Viaje familiar con niños
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
Muy buen lugar para hospedarse
Carlos
Se hospedó 4 noches en marzo de 2024
Respuesta de John , el 1 abr. 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
8/10 Bueno
Misael
1 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo estuvo bien
Misael
Se hospedó 2 noches en marzo de 2024
Respuesta de Doug, el 1 abr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excelente
Jonathan Jorge
Viaje familiar
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect
Jonathan Jorge
Se hospedó 1 noche en marzo de 2024
Respuesta de Doug, el 31 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Carmen
Viaje en pareja
30 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Carmen
Se hospedó 5 noches en marzo de 2024
Respuesta de Christina banks , el 31 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
8/10 Bueno
Elisa
Viaje en grupo
30 mar. 2024
Todo estuvo bn solo las llaves para elevador y habitación fallan mucho de ahí en más todo estuvo bn
Elisa
Se hospedó 4 noches en marzo de 2024
Respuesta de Dan, el 30 mar. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
4/10 Malo
Daniel Elias
Viaje en pareja
30 mar. 2024
No le gustó: Servicio y personal
El cuarto que nos dieron primero estaba sucio y no servían las cortinas, al hablar a recepción nos tiraron de tontos y no subieron a revisar. Al bajar a quejarnos nos hicieron esperar una hora para atendernos y cambiarnos de cuarto.
Daniel Elias
Se hospedó 4 noches en marzo de 2024
Respuesta de Christina banks , el 30 mar. 2024
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
10/10 Excelente
Emilio Moreno
29 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Emilio Moreno
Se hospedó 3 noches en marzo de 2024
Respuesta de Chuck D., el 29 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Ismael
29 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
It’s exelent
Ismael
Se hospedó 1 noche en marzo de 2024
Respuesta de John , el 29 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Alejandra
24 mar. 2024
Súper bien 😃
Alejandra
Se hospedó 3 noches en marzo de 2024
Respuesta de Kimberly, el 24 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Daisy
Viaje familiar
20 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy tranquilo y accesible a todos sitios
Daisy
Se hospedó 2 noches en marzo de 2024
Respuesta de Dan, el 20 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bueno
Carlos
18 mar. 2024
Carlos
Se hospedó 3 noches en marzo de 2024
Respuesta de John , el 11 abr. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
8/10 Bueno
Marylia
Viaje familiar
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanta la ubicación y que la habitacion tiene frigobar aunque no tiene cafetera. Habitaciones de buen tamaño.
Marylia
Se hospedó 3 noches en marzo de 2024
Respuesta de Doug, el 17 mar. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excelente
BARBARA
16 mar. 2024
BARBARA
Se hospedó 4 noches en marzo de 2024
Respuesta de Latrice, el 8 abr. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excelente
Guillermo
15 mar. 2024
Guillermo
Se hospedó 2 noches en marzo de 2024
Respuesta de Michelle, el 7 abr. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Maria
12 mar. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Que estuve muy agusto
Maria
Se hospedó 2 noches en marzo de 2024
Respuesta de Dan, el 12 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
4/10 Malo
Andrea
11 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Andrea
Se hospedó 4 noches en marzo de 2024
Respuesta de Ben, el 12 mar. 2024
Hello Andrea, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
10/10 Excelente
anel karina
Viaje familiar
11 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Un muy buen lugar
anel karina
Se hospedó 2 noches en marzo de 2024
Respuesta de Christina banks , el 11 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
qenea
11 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy limpia
qenea
Se hospedó 1 noche en marzo de 2024
Respuesta de Doug, el 11 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Milton, Nogales
Viaje en pareja, Viaje familiar
9 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Milton
Se hospedó 3 noches en marzo de 2024
Respuesta de Christina banks , el 9 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
8/10 Bueno
María
Viaje en pareja
7 mar. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Tuve problemas con la habitación que me dieron me solucionaron pero hasta el otro día, el aseo del baño terrible tuve que limpiarlo con pañitos húmedos, les falta más aseo
María
Respuesta de John , el 7 mar. 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excelente
Esteban
Viaje en pareja
5 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Agradable
Esteban
Se hospedó 3 noches en febrero de 2024
Respuesta de John , el 6 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Xxitz_your_girl_aleXx
3 mar. 2024
Xxitz_your_girl_aleXx
Se hospedó 1 noche en febrero de 2024
Respuesta de ALM, el 26 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
6/10 Aceptable
Jose
Viaje en pareja
3 mar. 2024
Its to Spence
Jose
Se hospedó 2 noches en marzo de 2024
Respuesta de Michelle, el 3 mar. 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
10/10 Excelente
Fede
2 mar. 2024
Fede
Se hospedó 1 noche en marzo de 2024
Respuesta de Kimberly, el 24 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Yaumara
27 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I recommend it
Yaumara
Se hospedó 1 noche en febrero de 2024
Respuesta de Michelle, el 27 feb. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Alfredo
25 feb. 2024
Alfredo
Se hospedó 1 noche en febrero de 2024
Respuesta de John , el 22 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
2/10 Terrible
Magdalena
Viaje familiar
24 feb. 2024
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muchos gastos extra
Magdalena
Se hospedó 3 noches en febrero de 2024
Respuesta de Doug, el 24 feb. 2024
Hello Magdelena, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
8/10 Bueno
Maria, Santa Ana
22 feb. 2024
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Maria
Se hospedó 2 noches en febrero de 2024
Respuesta de Ruby , el 24 feb. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excelente
JUAN
Viaje familiar
22 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena ubicación
JUAN
Se hospedó 2 noches en febrero de 2024
Respuesta de JD, el 22 feb. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
6/10 Aceptable
Sara Cristina
Viaje familiar
20 feb. 2024
Le gustó: Servicio y personal
Tiene una excelente ubicación, sin embargo el hotel no es excelente estuve 3 noches y nunca limpiaron mi habitación
Sara Cristina
Respuesta de Michelle, el 20 feb. 2024
Hello Sara Cristina, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
10/10 Excelente
Alexis
Viaje en pareja
20 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buena
Alexis
Se hospedó 1 noche en febrero de 2024
Respuesta de Latrice, el 25 feb. 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay . We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
10/10 Excelente
Isaac
20 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Isaac
Se hospedó 2 noches en febrero de 2024
Respuesta de Michelle, el 21 feb. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Carmen
19 feb. 2024
Carmen
Se hospedó 3 noches en febrero de 2024
Respuesta de Kimberly, el 21 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
10/10 Excelente
Raúl
Viaje de negocios, Viaje familiar
15 feb. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Excellent hotel
Raúl
Se hospedó 3 noches en febrero de 2024
Respuesta de Christina Banks , el 16 feb. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
4/10 Malo
Guadalupe N
15 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No me gustó mucho porque el agua caliente de la regadera no sale tarda mucho en salir y eso no está bien otra cosa el WiFi no lo tienen disponibles para los habitantes y en otros hoteles es gratis y el parking es muy caro
Guadalupe N
Respuesta de Ben, el 16 feb. 2024
Hello Guadalupe, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.
10/10 Excelente
J
15 feb. 2024
J
Se hospedó 3 noches en febrero de 2024
Respuesta de John , el 21 mar. 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!