Ratings based on 944 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LA

Great service

Posted May 18, 2015
We were very impressed with the staff. The service was beyond great - very unsusual for a Vegas hotel. We normally like staying at the Wynn but we have found our new favorite. The pool was nice a quiet and didn't have the typical Vegas crowd. Mandalay is next door for those who really need to gamble. The room was very nicely decorated. We will definitely come back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom WA

Great place to stay!!

Posted May 5, 2015
We would recommend this hotel to anyone. Very nice to enter a facility that was non smoking. You are always greeted by friendly staff waiting to answer any questions or get you a taxi/car to take you were ever you want to go (you don't have to wait in a line like other hotels). Pool area very nice. If you've ever been to Vegas then you already know, EVERYTHING you buy is expensive. We really enjoyed our Vegas strip view from our room. It was nice and quiet and every time we left our room maid service would come in and clean/pickup. Very impressive. Bed was a little hard. Overall great stay we would stay here again!!!
Comment from Hotel Management
May 13, 2015 by Four Seasons Hotel Las Vegas General Manager, Hotel Management
Thank you for taking the time to write a review. I am delighted you enjoyed our non smoking hotel, friendly staff, pool, and the view from our rooms. We apologize that the bed was a little hard to your liking, though. For future reference, our new signature beds have the capability to include a different, soft mattress top placed on the bed by housekeeping. We hope you will try it on your next visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester, CT

Great Stay, Great Location

Posted May 4, 2015
Pros: The staff and the amenities are great. Location was not too far from the mix of activity on the Strip.
Location: Relatively close to much of the activity on The Strip.
The Four Seasons is an excellent brand, of course. Here you have access to The Strip, but a degree of quiet that most hotels on The Strip don't have-- even on a championship boxing weekend! Great staff, great resources, and nice amenities. The hotel worked with me for an early check-in, which may have been the Expedia VIP, or just their accommodating effort. Either way, it was very appreciated.
Comment from Hotel Management
May 12, 2015 by Four Seasons Hotel Las Vegas Manager, Hotel Management
We are glad that you enjoyed a great stay and appreciate your compliments. We look forward to future opportunities to welcome you back.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom nyc

NOT THE FOUR SEASONS I EXPECTED

Posted Apr 27, 2015
I been to many Four Seasons and the Las Vegas Location let me down. 1) As soon as I enter my room, there was Bugs on my bed and Moths flying around in my room, they did move us to another room after. 2) the Luxury Level from a Four seasons brand just does not live up to its brand here in this location.
Comment from Hotel Management
Apr 28, 2015 by Four Seasons Hotel Las Vegas, Hotel Management
We are very sorry to hear about the bugs and moths in your room. We definitely understand how uncomfortable and inconvenient this must have been and how it would negatively impact your overall experience. Please know that our management team is aware of this issue and worked diligently to address and correct the problem. Again, please accept our deepest apology for the disappointment you experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler

Oasis

Posted Apr 21, 2015
This hotel was amazing the staff was incredible! It was so nice to have a quiet relaxing place to come back too after being in all the crazzyness of Las Vegas! The pool area is incredible and soooooo quiet. A must stay if traveling to Vegas!
Comment from Hotel Management
Apr 22, 2015 by Four Seasons Hotel Las Vegas, Hotel Management
Thank you kindly for your review. I'm glad you thoroughly enjoyed our hotel and incredible staff. I look forward to sharing your comments with the entire team here. We hope to welcome you back again very soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom birmingham UK

Non gambling hotel but close to the strip.

Posted Apr 21, 2015
Pros: A quiet haven just a few minutes away from the main strip. rooms spacious, supplied shampoo etc. tea/coffee/hairdryer/iron & board supplied. Fab beds!
Cons: Need more tea/sugar/milk in room though not a great issue. Staff need to clarify the daily deposits and resort fees at check in as caused confusion.
Location: Located near the airport. Local shop close by and minutes from main strip by way of entrance direct through to Mandalay bay hotel/casino.
We spent 7 nights in Vegas touring around the hotels, casinos and shops. Most of the main hotels have shopping malls and their own casinos which are amazing! downtown Freemont street is worth a visit. Best time is after dark as it comes alive with all sorts of street artists from spray paint artists to elvis or Olaf impersonators! Again you can shop, eat, gamble, stop to watch a live concert or just walk this small strip to take everything in. They also project the ceiling with a light/music show whis is amazing! There is a free tram from hotel Mandalay bay to the hotels Luxor and Excalibur. The tix4tonite booths are also worth a visit if you want to see a show. There are a couple situated along the strip and you can purchase event tickets at reasonable prices. We also bought a 3 day Deuce bus ticket for around $20 per person. These buses run the whole Vegas strip for 24 hours both ways and the ticket is valid for 3 days. Walgreen are the local chemists situated along the strip and also sell toiletries. ABC stores are also situated along the strip and offer gifts etc. Not all english brand cigarettes are available in Vegas shops. This goes for cigars too so may be worth bringing from home. For the ladies, my GHD's wouldn't work in our hotel due to their lower voltage so check your product before you go. We stayed at Four Seasons and could walk through to Mandalay bay, Luxor and Excalibur hotels.
Comment from Hotel Management
Apr 22, 2015 by Four Seasons Hotel Las Vegas General Manager, Hotel Management
Thank you for your review. We hope you enjoyed your visit with us and that we will have future opportunities to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom PA

Top class hotel

Posted Apr 20, 2015
The hotel is lovely, quiet and close to all attractions. The staff was the best! They were cheerful and considerate at all times.
Comment from Hotel Management
Apr 22, 2015 by Four Seasons Hotel Las Vegas General Manager, Hotel Management
We appreciate you taking the time to write a review and thank you for your compliments, especially to our staff and the service they provided. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Millbrae, CA

The restaurant / pool need improvement

Posted Apr 19, 2015
Pros: The best thing is never a line when I need to talk to the front desk staff. I never had to wait. They also allow my late checkout so we were happy.
Cons: See my experience above
Location: Across street, you'll find a few stores with affordable fast food, grocery etc. Taxi to airport can be expensive
The service in the restaurant Veranda is super slow, not enough staff? There are beautiful gazebos/cabanas around the pool but I was invited out unless you PAY! I think all the lounging areas and furnishings around pool should be free of charge for hotel guests. The location of the hotel is good. guests can use the restaurants in Mandalay Bay, one can also stay in 4 Seasons' side of the building for small intimate settings. The design is superb and convenient. Take the free Tram to Exclaliber then you can walk to NYNY, Paris and even Ceasar Palace.
Comment from Hotel Management
Apr 22, 2015 by Four Seasons Hotel Las Vegas General Manager, Hotel Management
We appreciate you taking the time to write a review regarding your stay. I am sorry for the service delay you experienced and thank you for your feedback regarding our pool and cabanas. We hope to have future opportunities to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 18, 2015
The Four Seasons is connected to the Mandalay Bay which overall is a great hotel too. The casino area is less claustrophobic than other places and I was glad that you didn't have to pass by there to go to your room. Very courteous staff, beautiful room and great pool area. It's less kitschy than other hotels. Happy that we were able to use the wave pool from the Mandalay. Only thing is that it is at the very south of the strip, but I didn't mind since it was really easy to take the SDX (express) and Deuce buses. I would definitely stay there again (or the Mandalay) if room rates are somewhat equal to the Mandalay's.
Comment from Hotel Management
Apr 21, 2015 by Four Seasons Hotel Las Vegas General Manager, Hotel Management
Thank you for taking the time to review your recent stay. We appreciate your compliments to our courteous staff, guest rooms and pool area and hope to have future opportunities to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom newcastle

Vegas family fun

Posted Apr 14, 2015
Great mix of opportunities for family fun as well as casino and nightlife for adults
Comment from Hotel Management
Apr 21, 2015 by Four Seasons Hotel Las Vegas General Manager, Hotel Management
We are pleased that you and your family enjoyed your time with us and especially the diverse offerings for family fun, casino and nightlife that Las Vegas has to offer. We hope to welcome you all back again soon.