Cafe

Reviews of Golden Nugget Las Vegas Hotel & Casino

4 out of 5
Golden Nugget Las Vegas Hotel & Casino
129 Fremont St, Las Vegas, NV

Reviews

7.8

Good

Rating 10 - Excellent. 4086 out of 9451 reviews" "
Rating 8 - Good. 2415 out of 9451 reviews" "
Rating 6 - Okay. 1380 out of 9451 reviews" "
Rating 4 - Poor. 876 out of 9451 reviews" "
Rating 2 - Terrible. 694 out of 9451 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Luz

Traveled with partner
Liked: Cleanliness, amenities
The hotel was tidy, and most of the staff were friendly, although some were a bit pushy with voucher sales. Surprisingly, the room price was lower than what I found on Expedia. I appreciated the complimentary two-day coffee service, but I wasn't pleased with the $25 charge for two additional days since I extended my stay. The complimentary water was a nice touch. However, the presence of barking dogs on our floor was bothersome, despite security making rounds. The disturbances continued throughout the evening. Thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Jackie, TUMWATER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was conviently located to everything. The rooms were exceptionally clean and smelled pleasant. The front desk agent was really helpful and check-in was a breeze. I would stay here again in the future or recommend this hotel to anyone.
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Amenities
When we checked in they said we were getting a complimentary upgrade. Some upgrade, a room with no windows. They didn't tell us at check-in that we had to request room service. Then when we checked out they charged us for the so called upgrade Very disheartening!
Stayed 3 nights in Mar 2024

8/10 Good

Justin, Menifee

Liked: Staff & service
Dated and dirty.
Stayed 1 night in Feb 2024

8/10 Good

Pamela

Traveled with group, Traveled with family
Feel cheated on fees. When you say room only $47.00 not true. Fees and taxes paid, then have to pay another fee when you check in. Not the good deal you think you got!
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Stayed 4 nights in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 1 night in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

2/10 Terrible

Sara

They would not let us check in until 3 rendering the property useless to us! You can’t use the pool or anything! They wanted to charge us $30 to check in early! Everything is an up charge here! This hotel is so Smokey and Fremont Street is actually very small and sad! Lots of drugs! I didn’t feel safe! I highly recommend staying on the strip!
Stayed 1 night in Mar 2024
Response from AS on Mar 27, 2024
We sincerely apologize for the experience you had but thank you for bringing this to our attention. Your feedback has been relayed to our team.

4/10 Poor

Sasha

Disliked: Amenities
*
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
We sincerely apologize for the experience you had but thank you for bringing this to our attention. Your feedback has been relayed to our team.

8/10 Good

maria, San Bernardino

Liked: Cleanliness, staff & service
the electricity went out and it took forever for someone to come fix it.
Stayed 1 night in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

6/10 Okay

Shayne

Traveled with partner
Liked: Amenities
We paid for an upgraded room with a fridge and room service. We didnt recieve room service once. It was our anniversary weekend and we both qualified for the Heros discount however we couldnt get any benefits from it as we booked through a third party agency. The pool is lovely but not sure we would stay here again.
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
We sincerely apologize for the experience you had but thank you for bringing this to our attention. Your feedback has been relayed to our team.

8/10 Good

Chrissy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in Carson towers in a King room. Room was spacious. No noise issues. Spacious bathroom. Only downside was no mini fridge in the room.
Stayed 2 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

6/10 Okay

Missy, Venice

Traveled with family
Liked: Cleanliness, staff & service
The Nugget was totally adequate for our needs and offered a quintessential Vegas experience at a reasonable price. Unfortunately, the morning of our checkout we happened to notice, from our 20th floor window, that sadly someone had perished in a vehicle on the roof of their parking garage (exact timing unknown). We realized this as a very stealth operation proceeded to remove the body by what appeared to be the coroner’s division. So instead of dawdling around the property we packed up and quickly checked out. Five stars on crisis control, zero stars as the pool and hot tub hours are only 10am - 5pm. Check in staff were was nice.
Stayed 1 night in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at The Golden Nugget several times throughout the years and always have a nice experience.
Stayed 4 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!
Stayed 1 night in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

2/10 Terrible

Merianda Marie

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
the one thing i enjoyed at this hotel was the pool, even though it was dirty. The slide was fun but i believe there should be a weight limit. My hotel room was dirty from eye view and under a black light.. very disappointed. on top of everything else, when checking in i was told it would be a 30 minute wait (TOPS) and it took 2 hours. Why have a check in start time if no rooms are ready? I paid 1,000 youd think i can at least have a room ready for me when i arrive. Overall i had a good time but that was probably because i was in vegas. did not spend much time in this hotel. and pool was closed 2 of my 5 nights because of 'wind'. there was no wind.
Stayed 5 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

4/10 Poor

colette

Disliked: Amenities, property conditions & facilities
We didn’t like the fact that our room did not have the amenities that the new tower has. I didn’t realize I booked in an old tower and they would not upgrade us even though we were willing to pay more. It was very old, no USB ports, no coffee maker, The area downtown is very crummy
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

10/10 Excellent

Nadia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Fremont
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

6/10 Okay

Cynthia

Stayed 2 nights in Mar 2024
Response from AS on Mar 27, 2024
We sincerely apologize for the experience you had but thank you for bringing this to our attention. Your feedback has been relayed to our team.

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time to Vegas and it was our birthdays! Had so much fun! We will be back!!
Stayed 4 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

10/10 Excellent

Naomi

Traveled with partner
It was an easy check in, parking, effortless. Room was perfect but we never got the TV to work? Oh well, didn’t need it lol Can’t wait to stay again!
Stayed 1 night in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

4/10 Poor

Jody Ann

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Customer service
Stayed 5 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, staff & service
Nothing in particular. DISLIKE THE ROOMS WERE SO FAR FROM THE ELEVATORS!! No coffee or mini fridge in rooms. Bath gel is fastened to the wall and cannot reach it after you sit in the tub. Way too expensive if you basically DO NOT ASK for room service. Cannot even get water unless you ask for it. Staff was personable and very nice
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

10/10 Excellent

Anne

Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

8/10 Good

May

Traveled with partner, Traveled with family
clean, very nice over all. recommedable.
Stayed 2 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

8/10 Good

Denise Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked I could walk out the door and be on Fremont street. It was easy to get an Uber and head to the strip.
Stayed 4 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

4/10 Poor

timothy

Liked: Property conditions & facilities
Disliked: Staff & service
Could've offered too beds been going for 13 yrs had to share bed also charge for late checkout. Not friendly
Stayed 4 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

8/10 Good

William, oregon

Traveled with family
Liked: Staff & service, amenities
It’s nice basic accommodations. But no coffee machine or fridge in room. Bathtub had rust marks. Cast iron with plastic coat wore out cracked tub coating.
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

10/10 Excellent

VALERIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation.
Stayed 5 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

4/10 Poor

Fred

Business traveler
Disliked: Amenities, property conditions & facilities
The air conditioner in the room sounded like it had squirrels fighting each other with acorns. Called the front desk and they said they'd send maintenance. They never showed up.
Stayed 2 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

6/10 Okay

stacey, lake foreat park

Traveled with family
Liked: Staff & service
Pool closed on a windy day
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

8/10 Good

Larry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 4 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

6/10 Okay

Benjamin

When will any hotel/casino realize that smoking is bad for everyone's health, even passive smoke!
Stayed 2 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

10/10 Excellent

Doja

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean only thing I didn’t like on a late night being hungry you can’t heat your food up nowhere. But other then that loved the stay beautiful hotel
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

8/10 Good

kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice in the Gold Tower. Walls very thin, could hear toilets flush , people talking , music outside. Interesting restaurants to choose from.Didn’t really care for the Fremont area, it was interesting for about an hour .
Stayed 2 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Golden Nugget is located in the Fremont Experience district which features a canopy light show with loud music. Street musicians and performers add to the crowded mix of people. The Strip is a 20-30 cab ride away. Hotel has several restaurants and like all Vegas hotels, is filled with slots and gaming tables. Our Gold Tower room was spacious and clean, and there is no daily cleaning unless requested. I assume that costs extra as additional coffee pods do. The room came with only 4 Keurig pods for 4 nights lodging plus 4 bottles of water. All details about the hotel are posted on its website with no additional info in the room so keep your phone close by. The website warns that it can be noisy so suggests earplugs to sleep. Our room was quiet, however as we faced another tower and the interior of the property. There also is a large pool and spa facilities. Check the website for costs as we didn't use them, even though a daily resort fee is charged regardless.
Stayed 4 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

6/10 Okay

Torado

Stayed 4 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

8/10 Good

Christopher james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet uostairs where the rooms are.
Stayed 5 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

4/10 Poor

ASAF

Business traveler
Disliked: Cleanliness, staff & service, amenities
Dirty rooms, they did not clean nor asked if we needed cleaning. Internet WiFi was super slow and continuously disconnects. The security team knocked on door three times with a sharp object waking me up just to check in. The food is sad, they charged hidden fees. That part of Vegas js sad.valet peaking took 1.5 hours to take my car.
Stayed 6 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

10/10 Excellent

Karla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time I stay at Golden Nugget. Nice hotel, nice rooms. You have everything around & love the beautiful big shark tank! It's awesome!!!
Stayed 1 night in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

10/10 Excellent

Douglas J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Registration staff was amazing, bell man always nice. Always stay at this resort but we stayed in the good tower this time and absolutely loved it. Well worth the upgrade!
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

10/10 Excellent

david

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurants were great, prices fair, the downtown experience was good next trip to Vegas I will be downtown
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think you could have housekeeping service every day or every other day without having to request it
Stayed 5 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

2/10 Terrible

Jamie Louise, Grand Prairie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not pick up on time.
Stayed 1 night in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room we were assigned smelled of feces! The bell man concurred and called the front desk for a cleaner smelling room. Second room had plumbing issues: the tub drained slowly, the sink bubbled all night, and the toilet filled nearly to the top with every flush. I brought it to the attention of the front desk and we were comp’d one night resort fees. Should have been an entire nights stay of three nights.
Stayed 3 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.

10/10 Excellent

Sierra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golden nugget was a very good experience. I booked a 6 night stay and had an amazing time. My favorite feature was the aquarium in the pool
Stayed 5 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking time out of your day to review us. Hope to see you again soon!

2/10 Terrible

Tina

Expedia dropped the ball when i booked i booked for 2 yet they only booked me 1 plane ticket so i never went on this vacation
Stayed 6 nights in Mar 2024
Response from AS on Mar 27, 2024
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We will pass along your feedback to management.