Ratings based on 11,492 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Melbourne Australia
Great hotel right in the middle of all the actionPosted Oct 18, 2014
Rooms serviced everyday. Nothing like fresh clean sheets to snuggle into after a night on Fremont St.
for Everyoneby A verified traveler from kelowna bc canada
Best hotel downtownPosted Oct 18, 2014
Stayed for my second time in the Carson tower. Older but still nice. Very comfy beds and large bathrooms. The pool is amazing but was very busy. The adult only pool the hideout was 25$ per person during the day which was not impressed
for Everyoneby A verified traveler from chicago, il
Family ReunionPosted Oct 17, 2014
Pros: The pool area is great.
Cons: The Carson Tower needs to be updated.
Location: It was fun to stay on Freemont Street!
Pool & staff were excellent. Check in was a breeze and they even changed our rooms so we could be on the same floor as our cousins. We stayed in the Carson Tower which really needs to be taken care of. Parts of the moldings in the hallways were taped down. We had peeling wallpaper in the bathroom and the door knob needed to be moved in order to unlock. The lighting was very poor. Food at the Gratto was delicious and they went above and beyond to accommodate our per-arranged family reunion lunch and a last minute lunch another day of over 15 people, let us keep adding on tables. We had housekeeping everyday however my sister didn't receive any housekeeping the 4 days they had the room.
for Everyoneby A verified traveler from Washington state
Posted Oct 16, 2014
Location: Mall. street at nite,very nice walk with entertainment
very nice. day before we left maid did not clean the room. Room was left by the maid in a hurry. toilet continued leaking and filling. called man came up but did not fix. water shortage?? over all 1-10 a good 9.
for Everyoneby A verified traveler from Montreal Canada
false fire alarm due to malfunctioning .Posted Oct 16, 2014
Our stay was OK but we had a false alarm at 3:15 AM and had to walk down 21 floors but no fire trucks showed and no staff came out because it was a malfunctioning of the alarm system and not caused by smoke. We should get one night free or another form of compensation
for Everyoneby A verified traveler from El Paso TX
Convenient locationPosted Oct 16, 2014
Pros: The swimming pool is amazing!!
Location: Walking distance to other casinos and places to eat. The parking lot is right across the hotel. No need to walk long distances to get to your room
We requested a king size non smoking room. When we arrived, we were told that they only had a double bed room. They moved us to a king size non smoking room the next day with no problems. Yes, we would stay at this property next time we visit Las Vegas
by A verified traveler from Southern Oregon
UnhappyPosted Oct 16, 2014
Cons: More staff to help with problems. Stop charging for everything
There was a charge for coffee, water, internet access and we could not even print our airline tickets without a fee. When we got home there was a fee on our credit card for Downtown Destination fee. The room had used cups in it and the line to check in was about 20 mins. long. When we went to check out it took 15 mins. to get some one that could help. Very disappointed in the hotel and service. We will not stay again. Planning to stick with Best Westerns we are never disappointed with them.
for Everyoneby A verified traveler
Fremont street experiencePosted Oct 16, 2014
Pros: Being on Fremont street
Cons: Coffee facilities in the room
Location: Everything accessible very easy. Fremont street experience fantastic. Lots music and ceiling shows.
Staying downtown was fantastic, lots to see and added bonus of being cheaper than the strip. Strip ver accessible with short bus journey.
for Everyoneby A verified traveler
Posted Oct 15, 2014
I was little disappointed my room never got cleaned. I kept thinking that they would clean my room the next day and then it never happened
for Everyoneby A verified traveler from Iowa
Great Downtown LocationPosted Oct 15, 2014
I stayed 4 nights, played golf (which is excellent and affordable in LV). Did sports betting and blackjack. Also used the pool area a lot and the shark tank is very cool. The staff are all excellent and there are lots of them. I was very happy with my stay and would reccomend it to anyone. My room in the Carson tower was well kept and quiet at night. You walk right out to Fremont street and the party is always on there. I will be back!