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I tried using the treadmill in the gym at the facility. The first one I hopped on said the motor needed to be checked, I then tried using the other one and the treads kept getting stuck. It felt very unsafe. Then later that same day the elevator system was making a strange noise and staff put an out of order sign up. I felt like these items should be working and I should feel safe using them. It was sort of a let down from what I anticipated the Hilton brand to be.
Travis
Stayed 2 nights in Apr 2024
Response from Nadine. on Apr 22, 2024
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're sorry you were unhappy with your stay. Your feedback is important to us as we always aim to provide rooms that make our guests smile. The issues you have mentioned will be addressed. We hope you consider staying with us in the future.
Thank you for your valuable feedback, we hope you consider staying with us again. You can always request a room on the quiet side next time you stay with us.
Thank you for your feedback, we appreciate the excellent scores.
6/10 Okay
Thomas
Traveled with family
Feb 24, 2024
Liked: Cleanliness, staff & service, amenities
Freeway nearby, extremely noisy at night, door to room smaller than metal casing, allowing hallway light into room at night. For our given room, noisy water continuously ran in former ice room next to ours. Asked night clerk to come check out my complaint, but he couldn’t leave the desk. Said he would make a note to the manager.
Thomas
Stayed 2 nights in Feb 2024
Response from Nadine. on Feb 26, 2024
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're very sorry you were not happy with your stay. Your feedback is important to us as we always aim to provide rooms that make our guests smile. I hope you consider staying with us in the future. The issues you have mentioned will be addressed.
10/10 Excellent
Jane
Feb 9, 2024
Room is clean, but heating/ac is very loud and noisy.
Jane
Stayed 1 night in Feb 2024
Response from Nadine. on Feb 12, 2024
Thank you for taking the time to share your feedback. We will address the issue. We hope to see you again.
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're sorry you had to experience the highway noise. The issue you have mentioned will be addressed.
Do not stay in room 348. I never complain about noise but the sound from the expressway was ridiculous! It was like the window was open. Other things were good.
Stephen
Stayed 1 night in Jan 2024
Response from Nadine. on Jan 29, 2024
Thanks for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're very sorry that you didn't have a good night's sleep. The issue you have mentioned will be addressed. We hope to see you again.
Great Stay. Clean, comfy bed, large room. Friendly and professional staff. Good breakfast with lots of choices.
Maria
Stayed 1 night in Dec 2023
Response from Nadine. on Dec 26, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're very happy to hear you enjoyed your stay. We hope to see you again in the future.
This place is great. I stayed with my elderly dog and I don’t have anything negative to report. The breakfast is good and the place is really clean. The only thing which I actually thought was funny is they have a beautiful grass area with a sign saying no dogs allowed but you have to walk across the grass to the poop bags and trash can.
Catherine
Stayed 2 nights in Dec 2023
Response from Nadine. on Dec 26, 2023
Thank you for the excellent feedback! We're happy to hear you enjoyed your stay. We appreciate your business we hope to see you again soon.
Thank you for the wonderful feedback. We appreciate you taking the time to share your experience about your recent stay at Hampton Inn. We are looking forward to welcoming you back.
I was skeptical about staying here since I’ve never stayed in this area! But let me tell you I would stay here 1000 times again . Very clean , ALL staff are extremely friendly and most important I felt safe.
Vincent
Stayed 2 nights in Dec 2023
Response from Nadine. on Dec 5, 2023
We're so happy to hear from you! Thank you for your valuable feedback. We are looking forward to welcoming you again.
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. Your feedback is important to us as we always aim to provide service that brings a smile to our guests.
10/10 Excellent
K.C.
Nov 28, 2023
K.C.
Stayed 1 night in Nov 2023
Response from Nadine. on Dec 26, 2023
Thank you for the excellent scores. We look forward to welcoming you again.
This hotel was amazing, the area very quiet and safe, and the staff was very friendly, also the breakfast so yummy.
Patricia
Stayed 3 nights in Nov 2023
Response from Nadine. on Nov 27, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. We appreciate your feedback and we're very happy to hear you thoroughly enjoyed your stay. Your feedback is important to us as we always aim to provide a higher quality service. We hope to see you again, soon.
Thank you for taking the time to rate our hotel. Your feedback is important as we always aim to provide rooms that make our guests smile. We hope to see you again soon.
Hotel is good, but the breakfast have very little for me. Too much sausage and biscuits and I know it's convenient for the hotel but it's not conducive to me.
Mary
Stayed 4 nights in Oct 2023
Response from Nadine. on Oct 20, 2023
Thank you for taking the time to share your experience about your recent stay at Hampton Inn. Your feed is important to us as we always aim to provide rooms that make our guests happy. We are looking forward to welcoming you back.