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Reviews of Hampton Inn & Suites Las Vegas-Red Rock/Summerlin

2.5 out of 5
Hampton Inn & Suites Las Vegas-Red Rock/Summerlin
4280 S Grand Canyon Dr, Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Adele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. It just needs a hot tub.
Stayed 2 nights in Apr 2024

8/10 Good

Ted

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Christine on Apr 8, 2024
Thank you for the review. We are happy that you enjoyed your stay.

10/10 Excellent

Marilyn

Traveled with partner
Nicely remodeled! Friendly staff & great breakfast!!!
Stayed 5 nights in Mar 2024
Response from Christine on Apr 1, 2024
Thank you for the review and comments. We are happy you enjoyed your stay.

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hampton Inn & Suites Las Vegas Summerlin was a good option for what we needed. We needed to be close to Summerlin and wanted something affordable. Our room was clean and everything was in working order. The beds were comfortable enough. The morning breakfast was good -- typical for a Hampton Inn and plenty of breakfast for us. My only two complaints are: 1) The carpet in the hallways was dirty and in need of cleaning. 2) The walls are pretty thin. We could hear everything in the room next door and down the hallway. For the second night I bought ear plugs at the Target nearby and I was able to get much better sleep than the first night.
Stayed 2 nights in Mar 2024
Response from Christine on Apr 1, 2024
We always appreciate hearing from our guests as it provides us anopportunity to improve our services.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Christine on Apr 1, 2024
We appreciate the review and hope to see you again.

10/10 Excellent

Doru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, easy access to everything, many restaurants around.
Stayed 4 nights in Mar 2024
Response from Christine on Apr 1, 2024
We appreciate your comments and are pleased you liked the area.

6/10 Okay

Ohannes, Pasadena

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Our room smelled
Stayed 3 nights in Mar 2024
Response from Christine on Mar 25, 2024
Please accept our apology. It is my understanding that our housekeeping department took corrective action to eliminate the odor when you reported it. We certainly would have changed your room if you had informed us the issue had not been resolved.

10/10 Excellent

Kim

Stayed 1 night in Mar 2024
Response from Christine on Apr 11, 2024
Thank you for the review. We are happy that you enjoyed your time with us.

10/10 Excellent

Karline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very conveniently located, and clean. Staff was friendly as well.
Stayed 2 nights in Mar 2024
Response from Christine on Mar 17, 2024
We appreciate the review and comments. I hope we will have the pleasure of seeing you again.

2/10 Terrible

Sogol

Disliked: Cleanliness, staff & service, property conditions & facilities
Not happy with my stay at all
Stayed 1 night in Mar 2024
Response from Christine on Mar 17, 2024
We apologize for the inconvenience and are happy we were able to resolve the issue for you.

8/10 Good

Richard, Pomona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Descent place to stay. Walls are thin.. Bedding was great rooms were clean reception staff great. Breakfast was pretty good. Overall it served it's purpose
Stayed 1 night in Mar 2024
Response from Christine on Mar 17, 2024
Thank you for the review and comments. If return to Las Vegas we hope you will select us again.

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us this trip.
Stayed 1 night in Mar 2024
Response from Christine on Mar 10, 2024
We are happy that you enjoyed your stay with us.

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is that the room was advertised as 1 sofa bed 1 king bed. There was no sofa bed. Mis advertisement
Stayed 2 nights in Feb 2024
Response from Christine on Mar 10, 2024
We appreciate hearing from our guests. We are alerting Expedia that the information regarding the room type you reserved has just a regular sofa, not a sofa bed.

10/10 Excellent

Yolanda

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Feb 2024
Response from Christine on Mar 5, 2024
We appreciate the review and are happy that you enjoyed your stay. Hope to see you again!

10/10 Excellent

GONZALO

Stayed 2 nights in Mar 2024
Response from Christine on Mar 25, 2024
We are happy that you enjoyed your stay with us and hope to see you again soon.

4/10 Poor

Jammie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Christine on Mar 5, 2024
Thank you for staying with us,

6/10 Okay

Benjamin

Slightly worn. Needs update. Employees were great.
Stayed 3 nights in Feb 2024
Response from Christine on Mar 5, 2024
Thank you for the review. We appreciate receiving your feedback.

8/10 Good

giavonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast being included and how the location was near the freeway. I wish our room had a large bath instead of the large shower but I assume that was because I didn’t pick the right room option. It was clean and felt taken care.
Stayed 1 night in Feb 2024
Response from Christine on Feb 22, 2024
Thank you for the review. We hope to see you again,

10/10 Excellent

Octavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s in great shape
Stayed 2 nights in Feb 2024
Response from Christine on Feb 10, 2024
We appreciate the review and thank you for staying with us.

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Christine on Jan 17, 2024
We are very happy that you enjoyed your stay with us and thank you for the review. We hope you will come stay with us again.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Christine on Jan 16, 2024
We appreciate the review and are happy that you enjoyed your stay with us.

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Christine on Jan 16, 2024
Thank you for the review. We hope to see you again in the future.

8/10 Good

Dianne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Christine on Jan 16, 2024
We appreciate hearing from our guests. Thank you for the review.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but the person who checked me in was great so I wanted to call that out! She was attentive and friendly. I like that the lobby area has a large sitting area with tables. The room I got is pretty spacious and comfortable.
Stayed 1 night in Jan 2024
Response from Christine on Jan 16, 2024
Thank you for the nice comment about our employee. We are happy that you enjoyed your stay with us.

10/10 Excellent

Vera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Hampton Inn at Las Vegas/Red Rock.
I went to Las Vegas to visit my son and his wife. Checking in at the Hampton Inn was very easy and I felt welcomed by Juanita. The hotel is centrally located for the activities I was going to do during my visit. The room was great, the bed was very comfortable, I slept all night. I enjoyed the breakfast, everything tasted good and the dining area was very neat & clean. The lady working the dining area was very nice and friendly. My whole experience was great, that is why I always go back there.
Stayed 2 nights in Jan 2024
Response from Christine on Jan 16, 2024
Thank you for the review and lovely comments about our hotel and staff. We hope to welcome you back soon.

10/10 Excellent

LYNNE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Christine on Jan 4, 2024
Thank you for the review. We are happy that you enjoyed your stay.

10/10 Excellent

Mayra

Stayed 1 night in Dec 2023
Response from Christine on Jan 4, 2024
Thank you for the review. We are happy that you enjoyed your stay.

8/10 Good

Stephen

Traveled with group
Stayed 1 night in Dec 2023
Response from Christine on Jan 4, 2024
Thank you for the review. We hope to see you again.

10/10 Excellent

Joon

Stayed 2 nights in Dec 2023
Response from Christine on Jan 4, 2024
Thank you for the review. We are happy that you enjoyed your stay.

4/10 Poor

Alyssa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
2 stars…
Bed wasn’t comfy and air conditioner was extremely loud. Bathroom was nice. Condition of rooms are really outdated and not like the photos.
Stayed 1 night in Dec 2023
Response from Christine on Jan 4, 2024
We appreciate hearing from our guests, Thank you for your comments,

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and quiet. The service was friendly and enjoyable.
Stayed 1 night in Dec 2023
Response from Christine on Jan 4, 2024
Thank you for the review and nice comments. We are happy that you enjoyed your stay and hope we will see your again.

10/10 Excellent

Jeniffer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Christine on Jan 4, 2024
Thank you for the review. We are happy that you enjoyed your stay.

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
The bathtub did not drain properly. The shampoo and soap were out in the shower. Air conditioner was noisy but when called they came and looked at it. The breakfast was good. Staff was great. Overall. Would stay there again.
Response from Christine on Feb 22, 2024
We always appreciate hearing from our guests and thank you for your comments. We hope to see you again in the future.

8/10 Good

Arlando, Selma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Christine on Jan 4, 2024
Thank you for the review. We hope to see you again.

10/10 Excellent

Simanu

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Nov 2023
Response from Christine on Jan 4, 2024
Thank you for the review. We are happy that you enjoyed your stay.

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room. Easy parking. Nice restaurant options nearby.
Stayed 2 nights in Nov 2023
Response from Christine on Dec 4, 2023
We appreciate the review and thank you for staying with us.

6/10 Okay

Jennifer

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Christine on Dec 4, 2023
Thank you for the review.

10/10 Excellent

Curtis W.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy
Stayed 1 night in Nov 2023
Response from Christine on Dec 4, 2023
We are happy that you enjoyed your stay with us and hope to see you again!

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Christine on Jan 4, 2024
Thank you for the review. We are happy that you enjoyed your stay.

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff need to be friendly at all times
Stayed 2 nights in Nov 2023
Response from Christine on Nov 28, 2023
We appreciate hearing from our guests.

10/10 Excellent

Heriberto

Stayed 1 night in Nov 2023
Response from Christine on Jan 4, 2024
Thank you for the review. We are happy that you enjoyed your stay.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Christine on Nov 27, 2023
Thank you for the review. We appreciate your business.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy
Stayed 3 nights in Oct 2023
Response from Christine on Nov 27, 2023
We appreciate hearing from our guests and are happy that you enjoyed your stay.

10/10 Excellent

Shoeleh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The location is great. There are a lot of good restaurants and amenities around. The front desk people are super friendly and attentive, taking care of every detail. The breakfast is good too, better than comparable hotels. The room was very clean. All in all, it was a great stay and I will definitely stay again.
Stayed 4 nights in Nov 2023
Response from Christine on Nov 13, 2023
We thank you for the review and the nice comments. We are happy that you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff: familiar and welcoming.
Stayed 1 night in Nov 2023
Response from Christine on Nov 8, 2023
We appreciate your kind words and review. We hope you will stay with us again.

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is right off the high which is very convenient. There are shops and restaurants close to it in case you need something. Breakfast was splendid and the customer service at the hotel from all the staff was great. Hotel is about 15-20 minutes from the strip and airport. I fully recommend staying here.
Response from Christine on Nov 2, 2023
Thank you for the review and comments. We are happy that you enjoyed your visit with us and recommendation to stay here We hope to see you again!

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Christine on Nov 2, 2023
We appreciate the review and hope you will come stay with us again.

10/10 Excellent

Junette

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Oct 2023
Response from Christine on Nov 1, 2023
Thank you for the review. We are happy that you enjoyed your visit.

8/10 Good

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was everything it was stated it would be. It was spacious and the bed was comfortable. It had a little kitchen area, separate wash area and bathroom. It was clean and the view was lovely. Convenient to all our events.
Stayed 4 nights in Oct 2023
Response from Christine on Oct 23, 2023
Thank you for the review. We are pelased that you enjoyed your stay with us.

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff spoke to us. Couldn't do enough to be helpful.
Stayed 4 nights in Oct 2023
Response from Christine on Oct 23, 2023
We appreciate hearing from our guests. Thank you for the compliment regarding our staff.