Ratings based on 7,902 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom New York
Great hotelPosted Apr 25, 2015
My experience was great can't complain , it was my first time in Vegas. Although I didn't spend much time at the hotel, everything was clean and organized. My room service was great, the employee was really talkative and positive energy. I'm looking foward in going back less than a year and I would love to come back at stay at your hotel
for Everyoneby A verified travelerfrom wisconsin
Excellent, walking distance to Thomas&Mack centerPosted Apr 24, 2015
Stayed in a 2 queen bed room, extremely comfortable beds, view over looking pool area on 12th floor. Shower and toilet separate from double sinks. Plenty of room for two to get ready. Stayed at Hard Rock due to proximity to Thomas and Mack Center. Very quick and easy walk to Thomas and Mack.
for Everyoneby A verified traveler
Beautiful hotel close to the airportPosted Apr 24, 2015
The hotel was amazing. Reasonably priced, lots of activities and great food.
by A verified travelerfrom Yakima, WA
OMG A bowling lane right above us.Posted Apr 22, 2015
Pros: The concert we went to and the concert arena was great.
Cons: Do not put rooms directly below a bowling lane! or set a time limit, not sleeping all night was awful!
Location: Location is off the strip and not walking distance so you have to take a taxi everywhere which is costly. Shuttle runs very limited hours 10 - 5.
I choose to stay at the Hard Rock when I went to Vegas last week because we were going to a concert there on Friday and thought that would be great. Concert was awesome but we couldn't sleep with all the "thunder" sounds coming from above us. Called front desk and was told there was a suite with a bowling lane right above us!!!! No sound proofing or anything. Word of advice, don't stay on the 10th floor! Bathroom did not have a fan...there just wasn't one there. Bathroom was also very disappointing, no better than a Motel 6 bathroom. Very disappointing!
for Everyoneby A verified travelerfrom las vegas
More than it's rating sugestsPosted Apr 22, 2015
Can be an excellent value however the rates change greatly. I checked in on a Tuesday and wanted to extend the say one night because of the very excellent experience and staff; however the price went up more than three times the previous nights. I chose another hotel. Not sure why Tues and wed night would be so very different.
by A verified traveler
A ok hotel nowPosted Apr 22, 2015
I stay at the hard rock before everything was cleaner and newer now it looks old and not well maintained
by A verified travelerfrom Chicago, IL
Not very impressive for HardrockPosted Apr 22, 2015
If you're looking for somewhere that's close to civilization in Vegas, don't stay here. Several of the staff was rude, the room had very little amenities and they charged outrages fees for absolutely everything.
by A verified travelerfrom Albuquerque, New Mexico
Registration suckedPosted Apr 22, 2015
Don't try to drive up to front door for registration, you will be asked to park else where so taxis can get close to door. Even though reservations were made days ahead, request was not met. Rooms were not ready for occupancy until very late in afternoon. Check out through room television menu was unavailable, had to stand in line for 20 minutes for CHECK OUT. A one liter bottle of water in room was $9.00. First and last visit to Hard Rock. Who cares about customer satisfaction, this is the "Hard Rock" you should consider yourself lucky you were allowed to stay here.
for Everyoneby A verified travelerfrom Jackson Wy
Nice for the concert hallPosted Apr 21, 2015
Pool is incredible, overall the hotel itself has seen some parties just a little damage here and there. I was happy to be off the strip though.
for Everyoneby A verified travelerfrom new zealand
Posted Apr 21, 2015
Got given an upgrade for free, loviest room but missing a fridge and kettle. Hotel has an amazing pool scene and not too far from the strip. Great nightclub too.