Ratings based on 7,629 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom whittier ca
We loved this hotel!!!Posted Mar 2, 2015
Pros: Very clean, nice staff beautiful rooms
Location: It was about 4 blocks from the strip. We went to a concert at the Joint (in the hard rock)
Very nice hotel!! Went to see Rascal Flatts in concert. . .AMAZING!! Very clean hotel, we got upgraded to Paradise rooms. They were very big and clean. The casino was small which was kind of nice and it wasn't very smoky. . .a big plus, Staff was amazing and very nice!!!
by A verified travelerfrom 東京
ストリップ通りから離れているPosted Mar 2, 2015
Cons: カジノのディーラーの間違えが何回かありました。間違えても客が有利に処理しません。 間違えた場合は、ディーラーの責任で全ての客のWINにするべきだと思います。
繁華街から離れているので、遊びに行くためにはタクシーで片道＄１２くらい毎回かかります。 また、空港に近いので飛行機の音が気になります。 私の泊まった部屋は、安い料金にもかかわらず、広く、バスタブにジャグジーがついていました。
by A verified traveler
not worth the moneyPosted Mar 2, 2015
We stayed at this hotel because there was an event that we were going to that was at the Hard Rock and we didnt want to have to drive. The room does not have a fridge and no microwave, since microwaves are not usually in the room we called and asked if we can get one and they said that wasnt an option...that was ok...we asked if there was one on the property that we could use and they said no because that was against health codes. Im pretty sure its not. Anywho...the bathroom was so small that you could barely stand in there and close the door at the same time.
by A verified travelerfrom Myrtle Beach
Very poor on cleanlinessPosted Mar 2, 2015
Pros: Good food
Cons: Needs a refresh
Location: off the beaten path
Room had sewage type odor, décor was blah. overall atmosphere was in need of remodel
for Everyoneby A verified traveler
Nice hotel, funPosted Feb 27, 2015
The only downside to staying at the hard rock is that you can't bring outside drinks in. other than that it was a blast
for Everyoneby A verified travelerfrom arizona
Beds are really comfortablePosted Feb 27, 2015
I got upgraded to a nicer room. Staff was super friendly !!
for Everyoneby A verified travelerfrom NY
Posted Feb 27, 2015
Me and my boyfriend had a great time staying here. The staff was helpful, nice and very accommodating. Just off the strip and right by the airport. Big casino, nightclub and plenty of pool area and a slide. Our room was very clean as well as the bathroom/ shower. Defiantly would go back and recommend to anyone. Family friendly as well!
for Business Travelersby A verified travelerfrom Pittsburgh, PA.
Great staff makes for a great stayPosted Feb 23, 2015
Pros: Get staff at the front door. A fun group. I love that i walk in the front door and I'm in my room within 4 minutes.
Cons: Longer hours at the gift shop.
Location: Las Vegas. You can find anything you want.
I was in town for business and my schedule was booked. On the morning of the second day of my trip I found an issue with my reservation(placed via Expedia) that affected my bill. I went to the front desk and asked to speak with the hotel manager. She was out to see me with in 2 minutes, and was very helpful and expedient and resolved the incorrect charge immediately. She was respectful and accommodating to my schedule. She followed up with me later that day to make certain I was happy with the outcome. This could have ruined my day, but the staff at The Hard Rock Hotel and Casino responded perfectly. Thank you for your effort!
for Everyoneby A verified traveler
Great as always!!!Posted Feb 23, 2015
Amazing. I love this hotel and service. I always stay there when i visit vegas.
for Everyoneby A verified travelerfrom M
Nice hotel good location for mePosted Feb 21, 2015
I love the bed and pillows at the Hard Rock! Most comfy in any hotel I have ever stayed in.