Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
1.0 Room cleanliness
1.0 Service & staff
1.0 Room comfort
1.0 Hotel condition
They paid and stayed.
by A verified traveler
Unfriendly hotel management did not accept cancellation, although received unwished smoking roomPosted May 9, 2010
We booked a non-smoking room. However, when we arrived, it was a smoking room. Since there was no available non-smoking room, we had to cancel the reservation. The receptionist ensured us that we would not be charged for this reservation. Unfortunately, this was not true. A later discussion with the unfriendly hotel mangement did not help. Very frustrating experience.