Lobby

Reviews of Hilton Garden Inn Las Vegas/Henderson

3 out of 5
Hilton Garden Inn Las Vegas/Henderson
1340 W Warm Springs Rd, Henderson, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1004 reviews" "
Rating 8 - Good. 257 out of 1004 reviews" "
Rating 6 - Okay. 81 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 28 out of 1004 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent
Stayed 3 nights in Mar 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, quiet, close to great restaurants. Staff was friendly
Stayed 3 nights in Feb 2024

10/10 Excellent

Kori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Feb 2024

10/10 Excellent

sultan

Liked: Cleanliness, property conditions & facilities
Best great
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Business traveler
Thumbs up
Stayed 2 nights in Feb 2024

10/10 Excellent

david, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I wish breakfast was included
Stayed 2 nights in Jan 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were kind and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Valentina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was pretty good with the exception that an item from my bag disappeared just of a sudden and no one did a thing about it, besides that everything was good.
Stayed 5 nights in Dec 2023

8/10 Good

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from rocky on Jan 5, 2024
thank you

2/10 Terrible

Sevan

Traveled with family
Liked: Staff & service, property conditions & facilities
No room keys. Available Too much noise and people yelling inside the hallway, no security
Stayed 1 night in Dec 2023
Response from rocky on Jan 5, 2024
we were frustrated as well. Hopefully you were able to inform the front desk of the noise so we could have taken care of. can't fix something if we don't know.

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from rocky on Dec 28, 2023
thank you

10/10 Excellent

Jillian

Stayed 1 night in Dec 2023
Response from rocky on Dec 28, 2023
thank you

10/10 Excellent

Hagop

Stayed 3 nights in Dec 2023
Response from Rocky on Dec 18, 2023
thank you

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from rocky on Dec 18, 2023
thank you

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from rocky on Dec 17, 2023
thank you.

10/10 Excellent

Maureen

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had pets with me (they are well behaved), they were welcomed, and I felt comfortable with them in the room.
Stayed 2 nights in Nov 2023
Response from rocky on Dec 16, 2023
Thank you

10/10 Excellent

Penny, Peoria

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. It was really quiet at the room even though there was a pool party going on. There was a lot of stores and restaurants near by. The only negative was the lack of adequate parking.
Stayed 2 nights in Dec 2023
Response from Rocky on Dec 16, 2023
Thank you

10/10 Excellent

Winston

Stayed 2 nights in Dec 2023
Response from rocky on Dec 28, 2023
thank you

10/10 Excellent

Dustin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from rocky on Dec 16, 2023
Thank you.

10/10 Excellent

Alphonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and awesome staff
Stayed 1 night in Nov 2023
Response from rocky on Nov 28, 2023
thank you

10/10 Excellent

susan

Stayed 3 nights in Nov 2023
Response from rocky on Dec 16, 2023
Thank you

10/10 Excellent

Joshua

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at.
Stayed 1 night in Nov 2023
Response from rocky on Nov 13, 2023
Thank you

10/10 Excellent

William

Stayed 3 nights in Oct 2023
Response from rocky on Nov 13, 2023
thank you

8/10 Good

Jacqueline

Stayed 2 nights in Nov 2023
Response from Rocky on Nov 6, 2023
Thank you

2/10 Terrible

Elise

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Noisy noisy noisy. Worst night of sleep in a hotel (and I travel a lot). Guests and staff alike talking loudly in the halls all night long. Staff wheeling loud carts at 530am up the hall. Some type of alarm went off across the hall at 3 am and the worker felt the need to speak at top volume every.single.word
Stayed 1 night in Nov 2023
Response from Rocky on Nov 6, 2023
Sorry you felt this way

10/10 Excellent

Jacquelynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rocky on Oct 30, 2023
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from rocky on Oct 24, 2023
thank you

2/10 Terrible

Angelica

Traveled with family
Disliked: Staff & service
They gave us an incorrect room so half of our party had to sleep on the floor. They refused to move us to the correct room because they were “oversold”. They also kept blaming everything on Expedia and would not talk to us about anything, had to go through Expedia directly. Would not stay at this location again OR book through Expedia.
Stayed 2 nights in Oct 2023
Response from rocky on Oct 23, 2023
This is one of the issues booking with 3rd party. Next time contact the hotel to book. #rd parties only guarantee a room not room type. I do apologize they do not explain this to you.

10/10 Excellent

Erica

Stayed 1 night in Oct 2023
Response from Rocky on Nov 13, 2023
thank you

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2023
Response from Rocky on Oct 21, 2023
thank you

10/10 Excellent

Sequoia

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Great experience Will stay there again
Stayed 2 nights in Oct 2023
Response from Rocky on Oct 21, 2023
Thank you

10/10 Excellent

Abdul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rocky on Oct 19, 2023
Thank you

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Par Excellence
I stayed solo at the Hilton Garden Inn Las Vegas/ Henderson for a few days while attending a 50-year Class Reunion. This hotel definitely sets the bar for similar, smaller establishments. The grounds are impeccably maintained. The hotel is clean, quiet, comfortable and modern in its simple style yet quite cozy. My bed was remarkably comfortable. It would have been nice to have a selection of movies on the T.V. but a good book did the trick as well. Unlike other smaller hotels, the Hilton Garden Inn has a convenient in-house restaurant/cafe/bar in the lobby where I ate most of my meals. This was one of the main reasons I picked this hotel. It was a tad disappointing that it was only open for breakfast and dinner. Still, I enjoyed the food. The service was excellent. The salmon I had for dinner was very flavorful and I sent my compliments to the chef. I also savored their cheesecake. While a buffet was available for breakfast, I opted to order mine instead. It was delicious. A good cup of coffee topped it all off. I was truly impressed with this hotel & staff - a great and unexpected surprise. That this hotel is so clean and well-maintained speaks to the high standard its sets for itself. A special thank you and shout out to Eira and Brian at the front desk who were especially warm, friendly, professional and helpful. They made me feel right at home. Jackie-the-Critic highly recommends this hotel. It is par excellence!
Stayed 3 nights in Oct 2023
Response from Rocky on Oct 19, 2023
Thank you so much. It actually brought tears to my eyes. I will be printing and posting on our boards in the back office for the staff to see.

8/10 Good

Nikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived after a long 5 hours drive, we were told that Travelocity had overbooked reservation so we don’t have a room to stay. Hotel staff asked told us to call Travelocity for them to make other arrangements for us. I refused to go elsewhere nor call Travelocity because I made the reservation and if there’s any problems or concerns I should have been notified 24 hours prior. So I don’t know what happened. Hotel staff finally gave us a room that we’ve booked. First time ever this happened. Another recommendation would be more parking space. We came back after dinner at about 9am and no place to park. Drove around awhile and had to parked in the space designated for special member/status.
Response from Rocky on Oct 17, 2023
Thank you

8/10 Good

Crystal

Traveled with family
Liked: Staff & service, property conditions & facilities
Its
Stayed 1 night in Oct 2023
Response from Rocky on Oct 17, 2023
Thank you

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, courteous staff and clean rooms!
Stayed 1 night in Oct 2023
Response from Rocky on Oct 17, 2023
Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was ok but expensive
Stayed 2 nights in Oct 2023
Response from Rocky on Oct 12, 2023
thank you

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Rocky on Oct 11, 2023
thank you

10/10 Excellent

Chie

Stayed 1 night in Oct 2023
Response from Rocky on Oct 11, 2023
thank yo

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, though there is a charge for parking
Stayed 1 night in Oct 2023
Response from Rocky on Oct 10, 2023
Thank you

10/10 Excellent

Tracey

Traveled with partner
I loved how clean it was and the amenities were great
Stayed 1 night in Oct 2023
Response from Rocky on Oct 9, 2023
thank you

4/10 Poor

Ziyi

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Rocky on Oct 9, 2023
Thank you

10/10 Excellent

Alicia

Stayed 1 night in Oct 2023
Response from Rocky on Oct 9, 2023
Thank you

10/10 Excellent

Oleg, Walnut Creek

Stayed 1 night in Oct 2023
Response from Rocky on Oct 30, 2023
Thank you

10/10 Excellent

Wilfred C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. We ate at the Casino next door, Hilton restaurant was not open yet. Excellent food. Room was very clean. Left early Sunday morning. Young man on duty made us coffee ahead of normal times. Would definitely recommend this Hotel. I am 88 & appreciated the extra help.
Stayed 1 night in Sep 2023
Response from Rocky on Oct 2, 2023
Thank you so much.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Sep 2023
Response from Rocky on Oct 2, 2023
Thank you

10/10 Excellent

Dena

Stayed 2 nights in Sep 2023
Response from Rocky on Sep 28, 2023
Thank you

10/10 Excellent

Mario

Stayed 2 nights in Sep 2023
Response from Rocky on Sep 27, 2023
thank you

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.....
Near restaurants and shopping centers. Safe place to walk and the employees were so nice and very happy..
Stayed 1 night in Sep 2023
Response from Rocky on Sep 25, 2023
Thank you