Ratings based on 1,218 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Georgia

Best hotel for Sands Expo , etc.

Posted Jan 29, 2015
Pros: Location and spacious rooms.
Cons: Housekeeping needs to make a better effort. It was not up to a standard in keeping with the facility.
Location: Great for the strip or the sands Expo hall.
We have stayed at this facility 4 times in the past several years and it is always such a pleasure. Now that HI has taken it over and renovated it is even better than before. I can't comment on the restaurant as we didn't eat there. The rooms are excellent. We stayed in section 21 last and it was recently renovated. Very well appointed. Housekeeping could have done a better job as they left no coffee in the room for 4 days and there is no silverware BUT, even with that being said, this place is still the bomb if you are doing anything on the strip or particularly if you are attending the Sands Expo facility. It is less than 5 minutes to walk up the street and cross over once and you are at the entrance to the Sands Expo hall. Front desk staff was excellent on check-in. Could do without the attempt to encourage us to go to the strip and do a show. Parking is a breeze. Security is great.
2 out of 5
by A verified travelerfrom New Zealand

NOT AGAIN

Posted Jan 25, 2015
Pros: Location
Cons: Front desk and room servive
We have stayed here for years and requested a early check in but was left waiting to after 1pm we had trouble connecting to wifi and our room was not serviced two days we come from New Zealand and requested a close to front but quite room we faced the road and all we heard all night was traffic we said the fold out needed to be made up as there was two of us it was not plus you could not sleep on it as it was all springs they had to bring a foam top for it after explaining the problems at check out the manager offered nothing "we will never stay there again".
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Very place to stay with family. Rooms were clean and comfty.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2014
Very family friendly. Convenient location and excellent facility.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

Great location and units

Posted Dec 27, 2014
Great hotel for families visiting Las Vegas. Easy access to strip 1 block away. 1 bedroom unit was large with comfortable furnishings and well appointed kitchen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location

Posted Dec 21, 2014
Had a great time the Location is so convenient to the strip and the shuttles are great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2014
We had a wonderful experience thank you for your help
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent For Girls Get-a-way!

Posted Nov 22, 2014
The refurbished 2 bedroom unit was very nice. There were 4 adult women sharing the unit with the accommodations of two king beds and a pull out soft, each very comfortable. Daily housekeeping service was a welcoming surprise! Staff very friendly & accommodating! The free shuttle service was timely. The on property & convientient store was well stocked!
4 out of 5
Recommended
for Everyone
by A verified traveler

Business / Vacation Trip

Posted Nov 17, 2014
Pros: rooms are very functional, first floor worked well for us
Cons: at check in we felt pressured to sign up for vacation resort / time share sales presentation - had not even seen any more than the lobby
relaxing environment, 1 block from strip, walking distance to convention center, many pools,
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

ehh, ok. not bad.

Posted Nov 8, 2014
first, the bad: i arrived before 11 am. i found out when i tried to check in that check in at this place is 4 pm! i had a 2:30 pm meeting that i needed to get ready for so that was not a good start. after waiting a couple hours in the lobby, my room was ready, i believe sometime around 1. long story short is that it wasn't that clean. maybe they rushed it or something, but, there were some things that put me off. you know, hair on a couple places on the floor of the little room with the toilet. the remote has some stuff on it. stuff like that. not life threatening, but just...gross. i'm not super sensitive to noise so i didn't mind that a couple of the nights had loud people out on their patio at like midnight, which is 3 am for me since i was staying on east coast time. again, not the biggest deal, but i can imagine that might be annoying to some. the way these things are set up, there is a courtyard with a pool and all the patios face that. so, all it takes is one loud unit and you hear it. the good: staff was SUPER nice. every person i interfaced with was very gracious. room size was nice. excellent value, especially considering square footage and equipment. it's within reasonable walking distance to Fashion Show, Sands Convention Center, Venetian/Palazzo (obv) and one night after a VERY long day, i walked to Cosmo. i ended up taking a cab back from that one because i was just sick of walking. so, it's a pretty good location.